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3 locations in Manistee Blacker Airport
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Reviews
10.0 Wonderful
Oct 2020
Pros:
Staff was great!6.8 Okay
Jun 2019
Cons:
Not to have a pickup truck when I requested a compact car. I felt like I was a courier for Enterprise. A pickup driving experience is not the same as a compact car in urban driving.10.0 Wonderful
Apr 2017
Pros:
I forgot my tablet under the back seat and they called right away to let me know. Thanks for going above and beyond!7.2 Good
Nov 2016
Pros:
the car was clean and perfectly sized for what we needed.Cons:
the two people working at the enterprise pick up center were unfriendly, and short.2.0 Poor
Sep 2016
Pros:
Seemed straightforward with a notice the night before from Enterprise for my Lic# and Enterprise# to expedite the rental process - presumably affirming my confirmation made a couple weeks earlier.Cons:
I arrive 90 min after the 1pm registered time due to a flight delay and was told they rented my assigned car and had nothing they could give me since the few remaining cars were claimed. When I asked why they said it was "policy" to not hold a confirmation after 60 min. They said they called my cell - they did not as there was no missed call registered on my phone. With a big smile they said "sorry". They said Enterprise all around was out and I should call other rental car places. Clearly they rented my car to a walk in for a higher rate and blew my reservation away. The perfunctory and impassioned response was most irritating. I called customer service - same thing.10.0 Wonderful
Sep 2016
Pros:
Loved the car. Staff was wonderful. Kept the car a day longer than planned, and they were good with that too. Will be going back there.One location in Manistee Blacker Airport
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2.0 Poor
Aug 2023
4.0 Mediocre
Aug 2023
10.0 Wonderful
Jul 2023
10.0 Wonderful
Sep 2022
10.0 Wonderful
Aug 2022
10.0 Wonderful
Aug 2022
One location in Manistee Blacker Airport
Filters
Reviews
10.0 Wonderful
Jul 2023
10.0 Wonderful
Aug 2022
6.0 Okay
Apr 2022
10.0 Wonderful
Mar 2022
10.0 Wonderful
Jan 2022
10.0 Wonderful
Oct 2021
One location in Manistee Blacker Airport
One location in Manistee Blacker Airport
Filters
Reviews
10.0 Wonderful
Jun 2023
2.0 Poor
Aug 2022
10.0 Wonderful
Aug 2022
10.0 Wonderful
Jul 2022
6.0 Okay
Mar 2021
Pros:
the gentleman I spoke eith on the phone thursday evening at the Travers City airoort location was very rude . I had made a reservation online and had a confirmation number - I just called to check and make sure it would be available for sure at 8 am and he proceeded to tell me that there was no guarantees and it may not be available. He said a reservation is NOT a guaranteed car!! Which i then asked why and he said that is just a fact- very rude!!10.0 Wonderful
Mar 2021
Cons:
Was as easy as possible. On site, walkable, location within steps of terminal. Very economical Toyota Corolla.One location in Manistee Blacker Airport
Filters
Reviews
10.0 Wonderful
Jul 2021
One location in Manistee Blacker Airport
One location in Manistee Blacker Airport
Filters
Reviews
10.0 Wonderful
Jul 2021