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Passenger van |
Commercial |
5 locations in Kailua
Filters
Reviews
10.0 Wonderful
Dec 2019
Pros:
friendly and efficient staff; clear instructions on after-hours return; great car.10.0 Wonderful
Nov 2019
Pros:
Vehicle was nice. Speed of service and priceCons:
Drop off after hours option9.2 Wonderful
Aug 2019
Pros:
Everything was top: the car, the sraff, pick up and return of the car and so on.Cons:
The rental price could be a bit lower.10.0 Wonderful
Dec 2018
Pros:
Convenient location. Would have liked a little bigger car. Easy check in and drop off8.0 Very good
Sep 2017
Pros:
Chris was very helpful, they did not have the Nissan Rouge So I took the Juke. Chris waived the airport drop off fee.Cons:
Did not have the car I requested10.0 Wonderful
Mar 2017
Pros:
I love enterprise always a great experience wouldn't expect anything lessCons:
Finding the place my gps was horrible in Hawaii2 locations in Kailua
Filters
Reviews
2.0 Poor
Jul 2019
Cons:
Everything, horrible treatment from start to finish and in the end I ended up canceling my reservation and going with another rental agency.7.2 Good
May 2019
Cons:
Took way too long to get car9.6 Wonderful
Aug 2018
Pros:
Easy and fast pick up and drop off. Excellent car.10.0 Wonderful
Aug 2018
Pros:
That Hertz was willing to work with me, even though I rented through a hotel. I will never rent through a hotel because they have cars that need an oil change, incorrectly write down mileage on the odometer. Kevin F and Jack P took care of me and made me want to work with Hertz next summer when I will be back for another 6 weeks.Cons:
I did not know that the cars rented from a hotel are the second string. Cars that were in wrecks, but repairable. And the help that staffed these places, were unorganized and at times did not answer the phone. I will always rent from an airport because you get what you pay for.6.4 Okay
Jul 2018
Pros:
Car was clean and drove well. Didn't have any issues there.Cons:
The customer service agent left something to be desired. I found myself multiple times just standing there waiting for direction. He was very nice but failed to communicate what I needed to do (sign the receipt, provide ID and card, etc.). It wasn't too bad but made me feel awkward.5.2 Fair
Jul 2018
Pros:
Pick up location was an hour Uber ride from Honolulu Airport. I thought we were booking at HNL. That’s what I booked for on price line. I believe it was their error. The district manager allowed me to return at the airport so that was great.One location in Kailua
Filters
Reviews
10.0 Wonderful
Jul 2019
Pros:
Staff at both the desk and up in the rental garage were awesome. We received an amazing upgrade which enhanced our day's driving experience!Cons:
The car's service light went on for Oil Chage almost immediately after we left with the car and by the time we returned in the afternoon the Add Engine Oil light was on, so while it didn't really impact our drive, I was a little worried by the time we got back.10.0 Wonderful
May 2019
Pros:
Everyone was great. Very helpful and got the car quicklyOne location in Kailua
One location in Kailua
Along with a 10 passenger van, rental companies in Kailua offer 7 passenger vans.
Pick-up location | Kailua |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |