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The kindness of the two delightful ladies and the feeling I was staying at home, not at a hotel. Oh, and the breakfast.
The owner and her staff were welcoming, friendly and v helpful. A taste of Galician hospitality
Maika and her staff provide impeccable hospitality,friendliness and comfort in the most wonderful surroundings. Pazo Cibran is a bit of luxury in an authentic rural setting.
Very friendly and helpful staff. Offered taxi service to and from Santiago.
Pazo Cibran is the kind of place tourists rarely find -- an old family hacienda in the country but close to a major tourist town, and just down the blacktop road from a maravelous restaurant. Fatima and Roberto who are the main staff at Pazo Cibran, are warm and welcoming, and Fatima's breakfast spread of local dishes is worth the trip!
What I liked the most is the Owner. She is freindly, helpful, cooperative, informative. Simply great. The hotel is far from the City and does not provide lunch or denier, so it is difficult to find something to eat when you come from the City. The Owner went out of the way to provide us with cheeses, fruits, ham wine etc, so we could have something to eat.
Friendly well situated country hotel where the manageress/owner made us very welcome, although she spoke almost no English. Cost more than we hoped, but Spanish accommodation seems to have increased considerably in the last few years.
Very welcoming and enthusiastic staff and owner. Plentiful, traditional, breakfasts. Clean comfortable room complete with wi fi availability. Spacious grounds. An inclusive family atmosphere was immediately created.
Friendly, very helpfull people. Easy to get to Santiago (with the car) or even as pelgrim by foot
The friendliness and helpfulness of the staff; the delightful 'rural' nature of the hotel itself; accessibility for Santiago and galicia generally
It was close to the airport
Good quality restaurant Transport to and from the airport would be beneficial
Location, close to the airport
We arrived at the airport in Santiago late and needed a place to sleep. Ruta Jacobea fit the bill. Pleasant staff. Good coffee at breakfast! We would like to have been able to buy water at the hotel to take with us. Maybe a slot machine would solve this problem.
Close to the airoport and the city.
the friendly staff rooms were quite noisy, no soundproofing
Modern, large size room, very clean. Very close to Santiago Airport
Tranquil ;good food;large bedrooms;modern televisions which work!
Clean and comfortable. Spacious room
Friendly owners, great location by a river.
A great surprise for backpackers. The settting is wonderful with streams, trees and history off the tourist trail. The owners are most friendly and helpful. They explained the history of the mill and every piece of tools in the house. not easy to find without car
A very nice place, with a vey polite staff. very relaxing
Personal attention by the owners, excellent service, i.e airport pick-up, good food, friendly atmosphere,interesting historic building.
The hotel is great value and worth staying a few days. On arrival we were lucky to get a tour of the historic mill followed by a local beverage. Dinner is offered in very pleasant surroundings and is good value. The rooms are comfortable and very quiet at night. We really enjoyed our stay. Nothing - it was great.
Young, friendly managers/operators; very comfortable, well restored and decorated rustic mill hotel (more like maison d'hotes); nice breakfast with great homemade jams; our plane-delayed late arrival (23.00H) didn't bother them. Really a bit in the middle of nowhere and not easy to find, especially at night (directions on Booking site, and road signposts, should be improved). Although the end result was fine for our purpose (convenient for overnight stay on late arrival from airport), we were initially surprised by the very rural "ambiance". Could the Booking.com description be improved?
Clean rooms, close to Santiago and airport were both pluses none
Staff were courteuos and very friendly.
Nice bathroom comfortable beds . I found the room cold and there was no heat coming from the cold radiators.
The hotel is not staffed during the day. You need to go via the bar in the front. The hotel and bar are separate buildings. The room was basic but clean and modern. Though no english channels on the TV! The reason I stayed here was because it was near the local airport and was very reasonable. The bar in the front was nice and the staff were friendly but limited english!
Welcome extended by staff, both at reception desk level and in the bar at breakfast time. Accurate info about public transport. Nothing as such. The only negative point : excessive noise in restaurant at dinner time. I am used to it in Spain and it doesn't usually affect me. But, here, the number of people talking loud, the small size of the room and lack of isolation on the walls made it a rather unpleasant experience.