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Very Polite Staff and very helpful especially because we do not speak French. None
All staff was very friendly and helpful and we received a warm welcome upon arrival. The room was well appointed, very clean and quiet, the matras firm with a down comforter. The breakfast was ample and despite us lingering longer than the appointed time of 10 o'clock staff did not make us feel unwelcome. The casino restaurant was newly decorated and looked cheerful - as was the staff despite beeing a bit harrassed. First course and desert were very good. We were disappointed about the quality of the meat (tough, dry) we were served for the main course at dinner in the Casino Restaurant. Staff did offer an exchange though but it was not really an improvement.
Good service. English speakers. Good rooms. Beds are too hard!
Right from the first step inside this hotel the feeling is good. The reception staff are excellent, efficient and professional coupled with very good, clean and well equipped rooms makes this hotel a great place to stay. The casino next door offers a restaurant and if you want something to do after dinner. We were not disturbed by the exit of people from the casino. Everything is organised perfectly. We have already booked another night at this hotel. Only that the breakfast was not included in the room rate. The price of 9 euros is high and we would prefer to pay a little more for the room with the breakfast included.
Enormous room, generous bathroom with two handbasins, large shower and bath. Staff very friendly and helpful. Food in the restaurant good value and very well prepared. Breakfast a little disappointing compared with the other high standards set by the accomodation and evening meal. (Good quality but a more basic buffet than I expected for the price (9 euros).
I did really appreciate the excellent service and the kindness of the people working there. Nothing to say.
Clean rooms. Good value. Friendly staff who speaks English.
The hotel was tastefully decorated and both receptionists were very friendly. The mattress was too hard causing aches and pains. We could not sleep well.
Staff was really helpful and friendly. Dinner in the casino next door was good and great value for money (coming from Switzerland that is...). Parking available at no additional cost.
Ideal location, Hotel well maintained and clean. Breakfast room particulary pleasant place to eat. Easy free parking. If staying more than a couple of days the small kitchenette would be ideal. Can't think of any.
location and spacy room
large room, clean, nice location, interesting price room just above a streight street where people feels like Valentino Rossi
quality of the rooms and of the hotel in general
Everything. It was a most enjoyable stay. Recommended. No restaurant on Sunday evening, but they arranged for a local restaurant.
cleaningness and beuty of hotel design and comfort, wifi access was very useful there is no reception or attendant for problems at night time
Les studios sont bien aménagés et de bon gout. Personnel aimable
the fact that you can't take diner.
rooms like a four stars hotel it has not a 245h reception. But it is not an hotel in fact.
The hotel is located facing the central park, quiet and well-equipped/decorated. Staff is very friendly and helpful (in parking our bikes in the basement for example). Parking spaces (shady all day) are plenty right in front of the hotel. Although the hotel has no restaurant, these are around the corner.
Beautiful old architecture, big and stylish, modern bedroom, good food, peaceful. Setting for a movie! bed too short. Breakfast so so, not all serving staff very friendly.
The view and everything, location No
Good location, parking, remodeled rooms and bathroom and on site restaurant. No help with luggage
a grand old hotel with modernised comfortable rooms and a high star experience. excellent shower, good breakfast, friendly staff. attention to detail shows throughout. hotel was faultless, although the town of Plombiers is small and sleepy with little to do outside of the spa facilities.
nicely renovated bath room. Fresh fruit juice
the service in the restaurant was slow at evening, in the morning there was not enough warm milk nor scrambled eggs provided
Large, well equiped room and excellent bathroom. Very friendly staff with very high standard of customer care. Unfortunately we did not have time to visit the beautiful spa as we were attending a wedding on Saturday and it was closed on Sunday. Television in room did not receive any english speaking channels apart from a very fuzzy news channel.
Wonderful welcome The evening meal looked beautiful, but the flavours were disappointing. Atmosphere, wine and service were excellent though
The restaurant was fabulous, as were the staff of the restaurant. The hotels location was great. Their huge garden was idillic and I'm sure the swimming pool was also very good. The room we stayed in was a family room in the attic of the house, though there were only 2 of us, and could have been anywhere. It felt like a motel room and we paid the highest price expecting a romantic French bedroom. It really tainted our stay and would put us off from staying again. We did ask for another room only to be met with the a typical galic shrug to say they were full, which I am sure they were not.
Nice hotel with next door house used as annex for more bedrooms. Lovely grounds with tennis court, trees, lawns. Good indoor swimming pool and sauna. Very good restaurant - excellent cooking for dinner and relaxed breakfast. The decor is getting slightly worn and in need of renovation.
We had a memorable stay at your hotel. The ambience was very satisfying.The nice town and the beautiful countryside are an important asset.
the food was great and staff friendly. Nice garden. enjoyed the swimming pool
attractive building, well-kept garden, good location and excellent food
Bathroom was nice No fan in room and was very hot
very good, but the beds are very bad
staff were very friendly, good position for the Casino and restaurants. room was tired and damp due to a leaking bath. The shower didn't work.
The staff were very friendly. The restaurant was excellent, and the rooms were comfortable. Parking was a great bonus.
Amazing location a very peaceful. Dinner menu for all 3 courses was excellent. Rooms are basic but comfortable and ours was huge and very bright with great views. Definitely need a sat nav to find it...though that could be a good thing.
The food was fantastic I recommend the trout fish dish it was brilliant it was so tasty I could eat about 20000000 portions!!!!!!!
I loved the food!
This is an hotel to go to if you want to get away from it all. The staff were friendly, efficient and helpful. The food was of a high standard.
The rural position which was quiet and isolated, ideal for walking and trekking. The rooms were adequate, although the bed linen and towels were to a high standard of cleanliness. However, the welcome and general attitude by staff was to a poor standard. Equally, the food quality could only be termed as adequate, far from being gourmet.
Location was superb.
If you like seclusion this is for you in the middle of the forest it was peaceful and quiet. It was not easy to find particularly when the nearby main road was badly sign posted with major road works
It is in a very quiet spot and the owner was very friendly. The rooms were large and modern. Dinner was delicious though a little expensive. The rooms were a little sterile. The coffee machine in the room was one of those annoying hi-tech things. A cafetiere would have been preferable.
Excellent staff.Chalet with private sauna is great: designed room,large and modern with espresso coffee machine.Jacuzzi is great. New and calm place ,very good for relax. Nothing.If I come again- I'll in this place ,any doubts.
Extremely informative host on arrival who made sure we had everything we needed
The food at the restaurant was delicious and not so expensive. The room was very cute and the coffee provided lovely. The balcony attached to the room was a delightful place to end our night with a glass of wine. The bed was only a double/
The staff were brilliant, really lovely people. The restaurant has great food. The location is peaceful, green and spacious. Its ideal if a trip to Ronchamp is planned! One of the best little hotels I have come across. none
Country side location, a pond, green field, and woods are a walk away. If you are living in the city, this hotel will be full of refreshment. The room was wide and new, had in-room sauna and Jacuzzi (which on the veranda open to the country scenary). The mistress was very polite and friendly. Dishes at the restraurant were delicious.
The room + facilities were very well appointed, clean, efficient, warm and well designed. The staff were very pleasant and helpful. If I have one suggestion it would be to have explanations how to use the proprietary coffee machine in the room. But that is a very minimal observation. I have some doubts about the restaurant. Although it had a very good and interesting wine list I felt the food was lttle above average in its execution. I hesitated to say this, as the service and attentiveness of the waiting staff was exemplary and the food was consumable without complaint - but it was lacking in commitment.
Confort, dimension of the room and the design of the furnitures. It was impossible make a sauna because the heating system don't work.
Smart, clean room, Very comfortable bed. Breakfast was only available as room service and represented very poor value for money compared with the breakfasts we ate at the other hotels this week in France.