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History of the hotel Staff attitude Location Good food Real ales Warm and friendly Nothing
The location was excellent within the town castle wall. The atmosphere and feel of a very 'olde world Inn' with beams and antiques displayed in the bars & restaurant. Freshly cooked food and varied menu. Friendly/helpful staff . For our relatives from Australia who accompanied us this was the typical historical inn they wanted to stay in and they loved it too. Nothing!
Room had a king size bed, the restaurant food was fantastic. The amniance in the hotel, restaurant and pub was warm and cozy. You didn't even need to leave the Inn to have a great holiday. Was a little difficult to part.
Good breakfast and a friendly atmosphere. Food was quite expensive and not much for your money.
all staff very friendly and helpful and excellent full english breakfast
Good location No hot water from shower , very noisy , not clean and confortable room. It is not acceptable level.
staff very friendly, excellent breakfast, good parking, fantastic location, value for money no
The service and the food were excellent, the place had a nice feeling to it The matrees was past its best, springs making a noise every time you moved
The room was comfortable with big bathtub . The room was a little dark for us.
Everything was excellent and the staff could not do enough to help. Nothing to dislike
Comfort of the room and variety of choice on the continental breakfast. Staff are friendly and polite Shower was cold, had to run it for15 mins to get it tepid
Situation in one of the most beautiful parts of the world. Beautiful views from hotel dining room. Traditional Welsh Hotel with local style garden. Difficulty putting children in a room very close to our own despite request on booking. Moved to same floor though, Thank you.
friendly staff and guests The cold weather!!!
Friendly staff, comfortable bar area, clean rooms Room very small, overlooked floodlit car park so room was very bright at night. Sink in room instead of bathroom. Information in hotel room said dinner was available from 7pm until 9pm. At 8.40pm we were told that the restaurant had been closed for half an hour and we would have needed to have booked. As we were not informed of this, we were slightly disappointed.
The location and the friendliness of the staff. Although I've put excelent for value for money, I do beleive the evening meal that was part of the package was poor and could easily be improved. It reminded me of hospital mass produced cook-chill food.
Spacious rooms No food provision between 14.00 to 18.00 hours, not even snakes, if anyone needs.
The hotel was clean, warm and comfortable. Decor a. little dated but not really a problem.Staff very efficient and pleasant. Bar food good value and cost of room extremely good value. Location great.
The helpfulness and friendliness of all the staff we encountered, The wonderful views, and the very convenient location. Food also pretty good.
the view and the breakfast room television picture extremely poor
Location and hekpful staff Tepid water
The staff were very professional and friendly. The room was a bit small. Perhaps there could have been two pillows for each person in the room.
A very smart and tidy hotel with fantastic views
Efficient, with friendly and helpful staff. Comfortable room, pleasant views, convenient location.
Reception staff very friendly (evening). Accommodating restaurant manager re room service and late dinner request. Room clean and comfortable, nice bathroom Very inefficient checkin process. And although I was offered a packed breakfast to be collected at 6.45 as I was leaving early to catch a train to London, the staff on reception in the morning seemed to have no knowledge of it, and no concept of urgency - I eventually had to abandon it and left at 6.55 still without breakfast and without officially checking out.
Since I am a prospectus student to Bangor University, I got all the information I needed by just few foot steps away from me. No indoor swimming pool.
Excellent venue close to the university.Staff were welcoming and helpful. Room was a little small.
Very new; clean; pleasant location; relatively up-market accomodation in town with little choice. Amateurish staff; atmosphere of superior student accomodation; canteen style eating facilities.
Flexibility with late food and check out. None.
The bedrooms were amazingly clean and comfortable: they were also decorated in a nice muted fashion. The staff were very professional. We liked everything!
clean room, quiet, comfy beds. Breakfast substantial and fairly good. Pool is very nice. Great location, close to walled center and castle, supermarket across the street, walkable to harbor. Didnt like the 6pm cutoff at the pool for children (no admittance after 5:30pm!), it should be available to children and families a little later
All staff very friendly and made my stay enjoyable I was looking to leave early in the morning but no staff were available until breakfast staff arrived. No staff available overnight.
Hot water tap in room was not working - reported and told someone would be up in 15 minutes - never saw anyone.
Staff were friendly, rooms. both bed rooms and public rooms were very comfortable and the food was excellent.....we had a lovely stay on the island and would stay at the seacroft again.....the emphasis was on comfort and good food, the portions were enormous too!!! Would have like a bath not just a power shower, to be able to have twin bed option as travelling with family, and the bar closed a little early for us and cos we ate late, we weren't offered sweets.......couldn't have ate them mind, but would have been nice to be offered
The food was excellent. A good quiz night too. The room was too hot at night. No guest lounge.
Well decorated romms, bar + resturant - pleasant staff - central for most site seeing None
Fantastic location, attention to detail, en suite rooms to a very high standard, welcoming, friendly helpful staff, and good food. Breakfast was to a very high standard. The whole experience was better than some UK 5 star hotels.
The room was decorated to a high standard very clean and comfortable. Staff were very attentive and polite. Food was excellent. Location perfect for local beaches. None
Enjoyed all. Great food wonderful room. n/a
Very impressive decor and design, particularly in the bedrooms food and service good - pleasant staff None really - plain yoghurt needed for breakfast!
being with my wife and the food on bath
Staff on first night dinner second night relaxed atmosphere Dinner first night light pull in bathroom too high
No personal service from the owners. Poor privacy between rooms
Cosy log fire - friendly staff and excellent food in the Restaurant
The warm reception, completely relaxing and friendly atmosphere, cleanliness of everything, helpfulness of all the staff. - I would well recommend this hotel to anyone.
Standard of the rooms Service did not meet the standard we expected.
Pleasant location in peaceful, quiet countryside. Close to all the best features of North Wales. Very good food, albeit costly. An expensive place to stay, acceptable without being luxurious. Nothing particular to shout about.
The professionalism with graciousness was a delight. We had a really relaxing stay in lovely surroundings, far from the tourist trails. The food and wine was of a very high standard and excellent value.
Lovely towels and bathrobes. Excellent food. Dinner service was slow1
Laid back and peaceful setting, with friendly staff. Noise from kitchen extractor fan (stayed in Rm10) was unfortunate.
Comfortable quiet rural location with stunning views and excellent food.
Plas Dinas is a lovely country house, set in glorious gardens. The managers are really friendly and made us feel very welcome.
We found the place relaxing. The food was lovely and the room was perfect for us
Everything. The character of the house was great, the rooms comfortable, the owners were delightful and attentive, the food was excellent. The entire experience was a treat.
We enjoyed the relaxed friendly atmosphere of the House. Our hosts Andy and Julian were most friendly and helpful. No
location this is more of a guest house than a hotel dont stay there on a cold winters night we froze
position of hotel, gardens and spectalur view from the mount and very helpful staff. the history of the hotel very interesting
Location and condition of hotel was excellent. Staff where found to be very friendly.
very personal atmosphere and service; excellent food; beautiful setting noisy plumbing
The peace and quiet The windows all need to be refurbished both for ventilation and for safety. The majority are painted up.
The hotel is great. The room was clean with huge bath. The place is very quiet. The food was excellent and the staff was very helpful.
Spa food better value than hotel and better opening hours cost of hotel food
Quiet, comfortable room. Very comfortable, peaceful and attractive public rooms Nothing
Swimming pool and gym Food at the spa was poor
Stunning location,food,facilities, what more can I say. Lots if I had the space.
Relaxed atmosphere within a spectacular countryside estate setting.
Nice setting, lots of character, we were well looked after Unable to get access to Spa treatments once we'd checked in (need to book well in advance)
The hotel staff were very pleasant and helpful - particuliry in the clock house resteraunt. The hotel had some very good facilities and is in a peaceful location. The hotel in very old fashoined in parts. The reception area and old dining rooms might be trying to give the impression of a traditional old country house but I just found this to be actually just a bit sort of dark and cold. Arriving at 3.30 pm, an hour and a half after the possible check in time - the rooms were not ready - not particularily good - although the staff were apologetic.
Nice hotel, nice grounds Very difficult to find - sign posting on roads needs to be improved! Expensive and the room I was given was smaller than I would have liked
We were upgraded to a four poster on arrival with no extra cost incurred and the food and service in the restaurant and clock tower was fantastic. The view from our bedroom window could have been better and the toilet flush did not work very well.
Handy for an overnight stay for the ferry the following morning. The early start and didn't have time for breakfast.
Very warm friendly staff, good menu in the restaurant with good size portions,good value for money, good location In need of some refurbishment and decoration, although menu was extensive the food did not quite live up to expectation.
Very helpful, efficient and friendly staff. Very comfortable rooms. Great food. Not applicable.
Staff service was excellent and the politeness and helpfulness of staff was great, the restaurant was very impressive and modern. The lounge bar was very inviting and cosy, and the food was consistently exquisite from breakfast to our evening meal. Overall great value for money. The room was very small, and the decor leading upto rooms (I.e the blue walls etc.) was quite out-of-date.
absolutely excellent, staff very friendly couldnt do enough for you, would definately stay her again Nothing
Very Pleasant location and building, friendly and helpful staff, well presented room
Pleasant staff - rooms a little small but clean. Good breakfast. Mattress a little old !
The staff were very helpful and accomodated our problem with the tv not working in our initial room and moved us to a bigger, better room room where the tv WAS working. Did not cater for vegetarians at breakfast ie no veggie sausages etc and we had mentioned we were vegetarians when we made the booking
the full welsh breakfast was subtantial and presented very well the bathroom was dated
The room was nicely decorated, bathroom was bright and clean with lovely fluffy new towels. The receptionist was very friendly, but we found the staff at breakfast very grumpy, unfriendly and tired looking. Breakfast was very poor: hardly any plates left, bowl of fruit not refilled, nearly empty bowls and limited choice. The fried eggs had been sitting there for quite some time, even though we were well withing the allocated time for Breakfast. It doesn't take much to give guests a smile at Breakfast, make them fresh tea or coffee and to fry them an egg there and then. And it would greastly benefit the atmosphere in the Breakfast room.
Staff were friendly and helpful. The room was very spacious. The bar was lovely. Convenient WiFi thoughout. The heating was broken at the time; although the provided radiator did a good job heating the room, the bathroom was still freezing. The bathroom was also only half painted and in need of refurbishment. Still perfectly functional, however.
central to town, handy for any shopping , round the corner from a superstore, friendly staff.
Due to a family emergency I was unable to stay more than 1 hour at the hotel but the staff where helpful and friendly I would have no problem with staying at the hotel again or recommending it to friends and family
Helpful friendly staff, good restaurant, off street parking.
the staff were fantastic and went out of the way to make us feel welcome i would recommend this hotel
The friendly service, very attentive. The food was excellent. We sent our compliments to the chef whilst we were there The bed was too hard. I did not sleep very well at all.
Location was convenient for our needs, and food was very good Lack of heating in bathroom and single glazing meant road works starting outside the hotel at 7.30 am on Sunday morning was annoying
The room was spacious and newly refurbished, the staff were friendly, knowledgeable and helpful. The dining room was large, cold and a bit old fashionned and breakfast would have been even nicer with help yourself cereal/fruit/yoghurt, not just boxes or sachets of cereal.
lovely setting; staff were genuinely kind and friendly. Parking was a problem. The lot was double-parked and we ended up in a public lot nearby. Also, the ground floor rooms were subject to a lot of overhead conversations, some regarding the double-parking situation!
Beautiful room, well furnished, spacious, quality bathroom fittings. Rooms are in a courtyard behind the main pub/hotel building. Convenient location in middle of town with parking spaces directly outside rooms. We didn't use the restaurant for dinner or breakfast. Clock tower outside front of hotel chimes every 15 minutes throughout the night. Crazy idea! Pub is a bit of a downbeat local.
Very nice modern rooms, very friendly staff and nice food.
Quiet and well run hotel. More comfotable seating in bar area.
We chose this hotel for the disabled facilities which were very good. Although the staff were very friendly and apologetic the service in the restaurant for breakfast and evening was poor and the evening meals although neither bad nor good were not very inspiring or good value.Good choice for breakfast was let down by the service.
The rooms were good and the bar facilities and evening meal /dining room was good . The manager needs some educating in running an hotel . the 2 under managers were excerllent , some of the other staff were not trained very well.But that was down to the manager .
The friendly atmosphere and the cleanliness of the rooms. Also we enjoyed looking round the equastrian centre. Near to beautiful beach None
breakfast very good with interesting orange juice machine!!!!, good views and friendly pet dog "Molly" staff slightly disorganized at evening meal but hotel only opened recently
Recepion staff were very helpful and pleasant. The downside about being in the family room was it was below the bar, lots of chair scraping and heels clicking above disturbed the children late on.
The screeching of chairs from the bar and restaurant could be heard very loudly in the bedrooms above these areas. The main building is not the place to stay if you want a good nights sleep.The hotel is very like a travel lodge, with people staying for one night before catching the early morning ferry to Ireland. The loud clanging of internal doors from 5 in the morning as guests started leaving was very annoying. Due to alterations in the kitchen the menu was very limited, same soup on consecutive days and one meal was sent back as it was inedible
Lovely very modern restaurant and bar area. Great for equestrians. Great views from the upstairs rooms, with a grand balcony. Generally the food was excellent.Overall a really nice hotel generally it was all fine.
Friendly staff, excellent food, chef approachable when asked for something slightly different to menu. Unique hotel, where else can you watch showjumping whilst having breakfast! Lovely! Didn't find any
It was a relatively short walk to the city center from there. Staff were helpful and it was a comfortable bed. Toilets would occasionally not flush all the way and I'd have to wait awhile for the tank to refill and try again. Also I was under the impression internet was free but due to some legal reason I had to pay £2. Please mention that in the description.
price was nice and cheap. Beds were great-so comfortable. Public spaces were dusty. Ran out of hot water quickly. Crowded room--too much furniture for a small room.
The service from the staff was excellent. The food could be much improved.
The setting was fantastic and the rooms were spot on. I really enjoyed the stay at the hotel but we had to wait for 50 mins for breakfast to be served after we ordered it. The hotel was not even busy and this really put a bit of a cloud our groups overall opinion of the hotel. I spen a lot of time in Bangor and would definately use the hotel again however the issue with breakfast did really annoy me as I had to leave quite sharpish next morning and was late for a meeting I had in Wrexham due to the breakfast delay.
Swimming pool, restaurant food None
Location and facilities. No toothbrush kit for guests. Clunky keys and door locks.
The staff were friendly and attentive. The food was fabulous in the restaurant and the breakfast to die for.
Very relaxing place to stay, staff were very helpful. Food in the conservatory on Saturday evening was disspaointing, by the timje it arrived to the table it was cold.
Quiet location, excellent food Internet connection is expensive, and didnt work all days
Friendly nature of the staff. Table d'hote dinner was nice but ibdividual courses weren't particulary large - I went to bed feeling peckish.
Excellent customer service, as a single woman travelling alone, this is very important to me. I was made to feel very welcome by staff who were friendly and helpful without being intrusive. The room service menu was extensive, tasty and value for money. The room was clean and comfortable with a good range of teas and coffees. The work desk was well lit with ample sockets for my laptop. The bathroom was spotless with a range of good quality toiletries and big, fluffy towels. I would recommend this hotel.