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Lack of warm atmosphere
Face towels available - a rarity in Portugal Hard to operate card for power in room; plug in bathroom basin faulty and basin trendy but inadequate; both bedside lights on a single switch; room dark with slit window; no second chair in twin room; Room not really 4 star standard;hard to find by car if unfamiliar with town.
Kindness and attention of staff.
In terms of value for money i would say that this was one of the best hotels i have stayed in, it was clean, comfortable and the staff very helpfull
No tea and coffee making in room
the hotel was very clean and offered big rooms, good breakfast (where you could ask for Portuguese coffee)
Easy access to the town. Quality choice of breakfast including bacon & eggs. A bit on the "neuvo style" hence lacking character. Overpriced when compared with IBIS and others equally close. Small TV.
very nice place to stay short walk to town nothing to dislike
360º views, quiet place, nice pool.
The design of the hotel and the beautifull view When it was sunny, there were not enough chairs around the swimming pool
New hotel with a really incredible view from above the mountain, free working internet, good breakfast Not enough surveillance in the spa, it sometimes becomes a childrens playground. Staff needs to speak at least English.
the view is fantastic. The price is low for this kind of hotel. The room was a bit wet, but that was fine and we could afford this for the money.
The bedroom i stayed with my wife was excellent, very quiet, very clean, and with excellent taste in design, very simple, but very unique. The hotel staff were all very friendly and caring. The breakfast was excellent, and we definitely recommend staying in this hotel. All rooms have mountain view, and there are some with jacuzzi, as well, as apartments to rent. Definitely the worst you can say about this hotel is that the inside pool looks very clean, but it's a tank, not a pool, It has around 16m2 so it's too small for a 4star hotel. The hotel was excellent and this was the stain of it.
Nice room, good breakfast, free internet and spa.The view is amazing staf is friendly but should be able to speak english
nature of environment
The location is outstanding and the hotel is a fine piece of contemporary architecture, beautifully integrated in the landscape. Comfort, taste and quietness. Friendly, helpful staff.
The value of the money is very good, the hotel design is modern and clean and the views are breathtaking. The indoor pool is small and therefore it can be crowded.
The building is nice and rooms are good. The name of the hotel is "Água Hotels", but the pools are incredibly small!
The perfect location in combination with the facilities like pools, sauna etc. Very quiet, perfect beds, good restaurant, good breakfast.
I liked the fact that the hotel was close to the centre of Guimarães and the price. The room was also comfortable and clean. Breakfast was ok. I did not appreciate the look of the building, I mean, it's an old building I know but it could be renovated.
view was great , close to historical centre , nice large rooms it was very plain inside , and no free access to wireless , just an slow old computer in the lobby
The location, the staff and the size of the room. It needed a little more of insulation from both the inside and outside noise and also we got a very loud AC device, impossible to use during the evening.
The stuff was quite helpfull. There was a free parking in the hotel's garage. The building itself is an unattractive monster, and is situated near railway.
Location and sighseeing
Good location! Staff very helpful with car parking. Clean rooms but a little small.
Hotel was very central
large rooms, nice view from the breakfast floor, friendly staff, restaurants nearby
The room was big and clean. The hotel stuff was friendly.
Great views from spacious room. Includes a plentiful breakfast and garage parking. Very good location to where explore the town. Next to a train station. Room a bit stark.
Very helpful and friendly staff. Waiter at breakfast was fantastic. Room was large and comfortable and far exceeded my expectations for the price.
The hotel is very well located, it is possible to walk from the bus station until there, it is in the historical center. The staff are very friendly and give lots of suggestion about where to go, what to see and so on.
Great location in centro with access for travelers with cars. Excellent friendly and helpful staff.
nice room.interesting design. comfort and clean.staff exraordinary helpfull and polite.
Clean, comfortable and pleasant surroundings Nothing
good location. pleasant, helpful staff. comfortable , spacious room. good breakfast! for a 4 star hotel they could have run to fresh , rather than instant coffee at breakfast! Entrance to hotel was not clear.
Rooms were spacious and very clean. Desk staff helpful and cheerful.The position of the hotel is perfect for exploring the area on foot. No it is very comfortable.
Excellent hotel, friendly staff, great location and descent breakfast. Located 10min walking from train station and on the main square. Great for tourism or business. The Internet connection is unsecured and connection reliability was very bad from my room, breaking mainly during internet telephony. A colleague had good connection from his room though.
very nice hotel highly recommaned to any goal, either city trip or romance cann't realy think about anything wrong
Great location and very warm welcome. Staff were most helpful with recommendations for places to dine and drink. Breakfast was excellent with several choices and served at table by a very friendly waiter.
The hotel stuff were friendly and helping. The room was very comfortable.
On site parking available, a typical medium sized modern city hotel.
Non smoking room on a non smoking floor.
The hotel was near to the railway station which was good as we travelled by train from Porto. Check in was quick and the room we had was very good with a view of the city from the window. Did not use the spar or pool was was told by other friends who did use it that it was very good. Breakfast was good with a choice of hot or cold food. Would use the hotel again if in area.
The swimming pool could only be used in combination with a complete health program.
Guimaraes is a charming medieval town with many attractions, good restaurants, tea rooms etc. Hotel de G is ten minutes easy walk from the centre and is very clean and comfortable. The staff are very welcoming, great buffet breakfast and good restaurant for evening meals.
everything really, and the big room with a big view of the town...
It is very impressive place to give you all you need and what beyond your imagination. Breakfast with comfort and relax, hall with leisure and elegant music on the background, plus beautiful view from the window and enjoyable TVShows, make this four-star hotel where you want to be. It sites near the centro of the Vila Flor, which makes it easy for you to have a visit to this historical town Guimarães, the place where Portugal was born. The speed of Wi-Fi is somehow low, which was provided by Vodafone. What's more, the internet access will be out-of-date by 12hours after your first successful login. So you must get another one at the recepção at the 0th floor, although, that is free.
The hotel is on a good location to visit the old town of Guimaraes. Ask for a room to the old town side if you do not want to hear too much traffic noise and a railway line. Breakfast buffet was OK with a good choice. Everything was OK.
The hotel was excellent, on arrival the gentleman on reception was friendly, efficient & had our rooms ready for us. The barman Gabriel Almeida was always there for drink & food, nothing was ever too much for him. The rooms were great as was the bathroom. I would definately stay at this hotel again. Nothing
Beautiful old building and setting. Helpful and friendly staff. Dreadful food served for dinner - inedible , grey, overcooked and reheated 'roast duck' as main course was appalling. Would not eat there again and would be wary of other pousadas for food.
Huge, comfortable, and well-appointed room in an old monastery. Great bathroom. Nice view over the city. Easy parking. Dinner was very ordinary and not a good value. The hotel is very hard to find (even with a GPS), although reasonably convenient to Guimaraes itself.
Lovely place, wonderful tiles, beautiful gardens. It's a bit out dated and far from Guimaraes. Food at the restaurant could be better.
Staff is very, very friendly. Location is overwhelming, beautiful, one in a kind. Because of short-stay visitors (most guests stay only one, two or three days) the hotel only comes to life after 16:00. Nice and quite though !
The widely-spaced layout of the different facility areas detracts from the ambience expected.
Charming hotel. Hotel staff were decent as well as kind. Room furniture was enough and well renovated.
lovely cloister and pool. too large for my taste also, I was in the modern wing where rooms were not as attractive.
The pousada had beautiful stone walls, marble floors, wonderful great open halls filled with portraits and antiques, and a wonderful eating area. Families were welcome. The beds were totally inadequate; hard beds!!!!
the magnificent setting and immaculate pousada
Comfortable room; good bathroom. Good service, particularly in restaurant. Our balcony faced due south and needed some shade; balcony furniture rather tired, as is the garden. Restaurant prices are 'sky high', gourmand rather than gourmet. The prices for wine are extortionate; we bought local vinho verde at 3.30, price for exact same in restaurant 17.50! Second night we met other guests also 'Dining out'. Mini-bar same comment.
Excellent staff - couldn't be more helpful or nice, wonderful views. Overall charming. Small bathroom with poor light, and some humidity in ceiling. We went on a promotion, if I had payed full price I'd say rooms should be better, but for the price we paid it was excellent.
went hiking in the national park, to see a beautiful waterfall and on the way we encountered "wild" horses! the breakfast was rather poor and unprofessional looking(for the usual standard for pousadas)also we had a room in the old part of the hotel were the wood furniture was in urgent need the be repainted!!
the quiet location the food in the restaurant was not very good and too expensive
The restaurant and bar was expensive for the offer
Great view. It is an excelent place to rest.
The hotel has a very nice living room. The view from the hotel room. The quality of the bed.
There was no tea/coffee making facilities in the room
Clean, basic room. Pleasant hotel staff. The hotel offers very simple rooms without specific amenities, which makes it pretty expensive with respect to quality. Beds were unconfortable. The parking is free but at a deserted location some four hundred meters from the hotel and unguarded.