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Crowne Plaza Acapulco

Av Costera Miguel Aleman 123, 39670 Acapulco, GR, Mexico
0180 0863 7818

$50+

Overall guest ratings

8.4/10 Excellent
Based on 2,822 reviews

Review highlights

  • 8.9
  • 8.0
  • 5.3
  • 4.8

Nearby

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    About

    Welcome to the Crowne Plaza® Acapulco, conveniently located at the heart of the Zona Dorada where our architecture and friendly staff will guarantee you the perfect experience during your stay. Located only five minutes away from the city center, ten minutes from the Acapulco International Convention Center and only 30 minutes from the International Airport of Acapulco , the hotel offers the most convenient location, both for business and leisure travelers. Enjoy your stay at the city, go shopping at Galerías Diana or at La Gran Plaza , amaze yourself watching the cliff divers at La Quebrada , visit the Historic District or enjoy the local beaches such as Puerto Márquez . Within the hotel, you will find amenities such as a business center , free Wi-Fi, and high-end cuisine at any of our four restaurants . Also, our event area can fit up to 1,300 people, making us one of the best places in Acapulco for your event. Some of our amenities include the Lobby Bar which offers live music, a swimming pool, fitness center, childcare service and our amazing Crowne Plaza Sleep Advantage® program.

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    InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Business center
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 hour front desk
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Laundry facilities
    • No smoking
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 2,822 reviews
    • 8.9 "Location is great."
      9.6 "96% appreciated the closeness to the beach."
      9.1 "91% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.0 "Great service."
      7.8 "78% thought the service was very professional."
      7.7 "77% found the restaurant service to be one of the best."
      10.0 "Lovely pool/beach service, according to 100%."
    • 6.3 "Rooms are ok."
    • 5.9 "Average cleanliness."
    • 5.9 "Breakfast is mediocre."
    • 5.3 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.8 "Value below average."
      0.6 "The price was too high for 94%."
      2.8 "72% said the breakfast was too expensive."
    • 3.6 "Wellness & sports facilities were not very nice."
      4.0 "60% didn't like the fitness area."
    • 3.6 "Internet is poor."
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    Overall Rating

    8.5 Excellent
    Based on 1,157 reviews
    • 9.2 "Terrific location."
      9.4 "94% appreciated the closeness to the beach."
      9.0 "90% liked the proximity to shopping."
    • 7.5 "Good service."
      7.3 "73% thought the service was very professional."
    • 6.2 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    • 5.9 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
    • 4.9 "Value below average."
      0.6 "The price was too high for 94%."
      2.7 "73% said the breakfast was too expensive."
    • 4.7 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
    • 4.2 "Internet is poor."
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    Overall Rating

    8.3 Excellent
    Based on 1,439 reviews
    • 8.5 "Location is great."
      9.5 "95% appreciated the closeness to the beach."
    • 7.7 "Good service."
      7.7 "77% thought the service was very professional."
      7.9 "79% found the restaurant service to be one of the best."
    • 6.2 "Pool is mediocre."
    • 6.1 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 5.9 "Breakfast is mediocre."
    • 5.8 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.4 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.5 "Value below average."
      0.5 "The price was too high for 95%."
    • 3.1 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
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    Overall Rating

    8.2 Excellent
    Based on 225 reviews
    • 9.1 "Terrific location."
      9.6 "96% appreciated the closeness to the beach."
    • 7.8 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.7 "Pool is mediocre."
    • 6.4 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 5.1 "Breakfast is mediocre."
    • 5.0 "Average amenities."
      4.9 "51% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
    • 4.7 "Value below average."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    data provided by TrustYou

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