Overview

Crowne Plaza Acapulco
Best Dining Experience

Av. Costera Miguel Aleman, 1803, 39670 Acapulco, GR, Mexico
0180 0863 7818

$54+

Overall guest ratings

8.3/10 Excellent
Based on 2,759 reviews

Review highlights

  • 9.1
  • 7.7
  • 5.8
  • 5.3

Good to know

  • Professional service
  • Great view

Nearby

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    About

    Welcome to the Crowne Plaza® Acapulco, conveniently located at the heart of the Zona Dorada where our architecture and friendly staff will guarantee you the perfect experience during your stay. Located only five minutes away from the city center, ten minutes from the Acapulco International Convention Center and only 30 minutes from the International Airport of Acapulco , the hotel offers the most convenient location, both for business and leisure travelers. Enjoy your stay at the city, go shopping at Galerías Diana or at La Gran Plaza , amaze yourself watching the cliff divers at La Quebrada , visit the Historic District or enjoy the local beaches such as Puerto Márquez . Within the hotel, you will find amenities such as a business center , free Wi-Fi, and high-end cuisine at any of our four restaurants . Also, our event area can fit up to 1,300 people, making us one of the best places in Acapulco for your event. Some of our amenities include the Lobby Bar which offers live music, a swimming pool, fitness center, childcare service and our amazing Crowne Plaza Sleep Advantage® program.

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    InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Business center
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Laundry facilities
    • No smoking
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 2,759 reviews
    • 9.1 "Terrific location."
      9.5 "95% appreciated the closeness to the beach."
      9.7 "97% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.7 "Good service."
      7.1 "71% thought the service was very professional."
      7.1 "Hotel security was great, thought 71%."
      7.9 "79% said the booking process went smoothly."
      8.6 "86% were happy with the room service."
    • 6.5 "Breakfast is mediocre."
    • 6.3 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
    • 5.9 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      5.2 "Only 52% thought the pool was clean."
    • 5.8 "Food is average."
    • 5.3 "Average amenities."
      5.2 "52% thought the building was acceptable."
      5.8 "58% found the grounds not bad."
    • 4.4 "Internet is poor."
    • 4.3 "Value below average."
      1.4 "The price was too high for 86%."
      2.0 "80% said the breakfast was too expensive."
    • 3.4 "Wellness & sports facilities were not very nice."
      2.5 "75% didn't like the fitness area."
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    Overall Rating

    8.5 Excellent
    Based on 1,158 reviews
    • 9.1 "Terrific location."
      9.4 "94% appreciated the closeness to the beach."
    • 7.4 "Good service."
    • 6.4 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 5.2 "Average cleanliness."
      5.0 "Only 50% thought the pool was clean."
    • 4.8 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      0.4 "96% thought the facilities needed updating."
    • 4.4 "Value below average."
      1.7 "The price was too high for 83%."
      1.9 "81% said the breakfast was too expensive."
    • 4.3 "Internet is poor."
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    Overall Rating

    8.3 Excellent
    Based on 1,379 reviews
    • 8.8 "Location is great."
      9.5 "95% appreciated the closeness to the beach."
    • 7.6 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 6.4 "Breakfast is mediocre."
    • 6.3 "Pool is mediocre."
      5.1 "Only 51% thought the pool was clean."
    • 6.1 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 5.9 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      5.1 "Only 51% thought the pool was clean."
    • 5.2 "Average amenities."
      5.0 "50% thought the building was acceptable."
      6.1 "61% found the grounds not bad."
    • 4.0 "Value below average."
      1.1 "The price was too high for 89%."
      2.1 "79% said the breakfast was too expensive."
    • 3.8 "Internet is poor."
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    Overall Rating

    8.2 Excellent
    Based on 220 reviews
    • 9.2 "Terrific location."
      9.6 "96% appreciated the closeness to the beach."
    • 7.6 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.6 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
    • 6.5 "Pool is mediocre."
    • 6.3 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.7 "Breakfast is mediocre."
    • 5.1 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.2 "Value below average."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Great view"
    data provided by TrustYou

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