Book Ace car rentals in Fort Myers

Sat 11/18
Sun 11/26
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Reviews for Ace in Fort Myers

  • All reviews 100%
6.6/10 Good
Based on 138 reviews
  • 6.2
  • 6.5
  • 5.1
  • 5.8

Recent reviews

Most recent
    4.0 Okay
    Sep 8 2017
    I will not be booking with Ace again.
    Pros: The drop-off was quick and easy
    Cons: Upon arrival at the pick up location for the rental car shuttle, we had to wait 35 minutes for a pick-up. There was a plaque at the pick-up spot that Indicated that a van would arrive every 10-15 minutes. When we used the phone to call for a shuttle we were given the same message. I called the company from my cell phone and the phone call did not go through. Each time it went to connect to the office it disconnected. This happened three times. I originally booked for an economy car two months prior to my trip, however, when we arrived I was told they did not have an economy car. I was informed that they could give me a van for no extra cost but the gas mileage was much less than an economy car or I could upgrade to an SUV for $6.99 extra per day. I told them I was very unhappy and they gave the SUV to me for $4.99 extra per day. I chose the SUV because the gas mileage was much better than the van. The first SUV was a smoking car and smelt very strongly of smoke. I requested a different car both times they did not do a walk through of the car and marked each car as undamaged. When I did my own walk around on each car I found several defects on the outside that I marked down. When we left I had a low tire indication and a maintenance required indication on the dash. All four tires were well below the tire manufacturer's max psi recommendation of 44 psi. The front two and the back right tire read 29 psi and sometimes read as low as 26 psi according to the dash, the back left tire read at 31 psi and as low as 29 psi. I filled the tires myself and all dash indicators turned off. The drop-off was quick and easy. The shuttle was waiting for us and it was efficient quick process. Upon drop-off I asked for a manger's number and I was told there was not a number for the manager but was given a corporate number to call. The customer service was good during drop-off. I have rented a car with ACE once before but will never rent with them again. I would not recommend that anyone else use their services as well.
    5.2 Okay
    Aug 25 2017
    A Van is Not Always Preferred
    Pros: Got something to drive..
    Cons: Rented a compact, was given a mini-van as they ran out of any other type. I really wish they called to give me heads up, I would have simply cancelled and gone somewhere else. Driving it was definite an experience, but not one I was looking for or enjoyed.
    2.0 Mediocre
    Jun 10 2017
    Was not able to pick up car!
    Cons: I was told they do not rent convertibles to Florida residents. Has to take shuttle to RSW and rent from enterprise at at a cost of an extra $190. It was the day of my trip to Key West. Very inconvenienced and disappointed; Would have ruined our trip.
    2.0 Mediocre
    Jun 9 2017
    Cons: Lying sneaky employees.

Where can I find Ace car rentals in Fort Myers?

14500 Global Parkway, Ace car rentals


14500 Global Parkway


+1 239 768 2060