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Good facilities. Staff extremely helpful and friendly. Good restaurant on site. Convenient location.
Close by the city and fairly good price The room stank of smoke... Disgusting. Of all our stays in France, it was voted by all the family as the worst rooms we stayed in. Not because of the cleanliness but because it was unbearable to sleep in.
You get what you pay for. It is clean and cheap, with necessities. Could do with a tv.
the view to Paris and the town of St Germain a little outworn
The location is superb with open views over Paris, the Seine and a short journey to town, especially La Defense business district. Needs an upgrade of facilities. Problems with the door, internet access and plastic sheeting which had to be taken off the bed.
The fantastic view, both from our room and from the restaurant. The spacious room accomodations and excellent quality of both the Dinner and the Service. The only slight criticism would be the floor tiling in the bath room could stand to be updated/renewed.
I spent one night at the hotel before going in the morning to airport. I had dinner at the hotel Hotel need some renovation
St. Germain en Laye is a stunning town on the outskirts of Paris. Pavillion Henri IV is a stunning historic palais, with marbled entry way, a five star restaurant, and an outside deck overlooking paris. The sense of elegance steeped in history is worth the visit. When you order a cab for the airport, specify a taxi, not a limo. I ended up with a 90 euro drive to the airport!
the lovely views, the helpful and courteous staff, and great food and stylish comfortable rooms.
Calm. Decoration. History (birthplace of Louis XIV). Restaurant closed in August
Wireless broadband internet. Spacious rooms. Ambiance and fabulous view over the city. Too few free power outlets in the room. The quality of the restaurant is good but prices are relatively high.
surroundings, view, spacious rooms, parking limited service (lobby, terrace)
Lovely room and view Very expensive, €16 for a poor continental breakfast.
cleanliness, calm, environment not an hotel actually: it's a senior residency for elderly people which proposes a few rooms for visitors from the outside
Rooms very clean, personnell very friendly, restaurant very good Very difficult to find, GPS coordinates on booking.com incorrect. IN fact the castel has been split up in 3 parts: 1 part is a home for the elderly, 1 part is for personal use and the third part is the hotel!! The neighborhood is a bit scary.
This was great value for money don't worry about the shared shower it is facing the rooms very spacious and claen and saves you a bit of cash would highly recommmend. hotel is in a fantastic setting.
Very nice coutry side and former royal residence. Well kept. If you like a military life, this a hotel for you. Nice rooms with nests of insects, no reception with hall, no lobby bar, restaurant open ONLY for reservation 10 hours before (!!!), the gate closes at 9 PM, you can get in with a code but the car remains outside in the woods. Have nice stay there....
Excellent location with stunning views and good location for Paris and of course St Germain en laye. Good forest walks too Lack of service, run more on military lines, possibly just teething problems having been a retirement home. At breakfast we were left on our own with no-one in sight unless they were clearing tables at 9.30am sharpe. Would not recommend dinner at the hotel.
the only thing was fresh air and sorrounding nature (forest etc...) lack of electric cordless kettle in the room, shared showers, lack of pub/bar to get a drink in the evening or to eat some dinner, non-european type of breakfest, only jam, coffee, tea typical French way, no meat, nothing warm like sausages/hot dogs/mashed eggs ...., no wi-fi coverage in my room (3rd floor)
lack of air conditioning made it very uncomfortable
Great location - only 20 minutes from the centre of Paris with trains every few minutes. Hotel only 10 minutes from the station.
The location was perfect for a visit to Maisons Laffitte.The value was right, and the bar/breakfast service was ok.
Parking for large van was good food excellent close to town if you need anything
Breakfast well maintained and good quality - value for money. Very helpful staff - good English spoken - prepared to provide dirniks at most times.
The location of the hotel is very convenient for visiting Paris without having to pay city centre rates. Maisons Laffitte is a very charming suburb. There was no air conditioning in the room and it seemed very stuffy. The breakfast was not very high quality.
very quiet and peaceful; excellent car park; convenient for statio no hair dryer: only one beaker in bathroom (double room)
Room was ok, but bathroom was really cold and there was not heater
Good location in a nice suburb. Friendly reception staff. Ideal for an overnight stop.
effective staff Very hot in the room -thick quilt for the time of the year-
The studio is very comfortable and spacious; a little bit far from Paris but once you get used to the public transportation it's very easy to go downtown; quiet and safe area; Poissy is very nice.
Basic apartments hotel at Paris suburbs close to Verssillle. The apartment was clean and has in addirtion to thw toilets and bath room a small kitchen with refrigerator, electric stove and microwave. The rooms were very small so the space in the apartment wasn't much more than a family hotel room. There was no air condtioning in the hotel . It was hard to find a parking spot next to the hotel.
Shower curtain was too short, hence water spilled all over the bathroom
Hotel location was good for visiting Giverny and access to Poissy train station. Price was reasonable if all advertised facilities were available. Booked double room only twin available and booked parking however none was available. The bed in our room had been put together incorrectly and had a 10cm difference between left and right. On the second night we had no hot water in the apartment and as the desk was unattended we couldn't get it addressed until 7.30 next morning. The web site indicated parking, however on site parking was only available for owners and insufficient to cater for hotel users. Staff were blunt and unhelpful. Not the best hotel stay over our 3 weeks.
It was a clean, quiet, and attractive apartment with adequate sleeping arrangements for the 4 of us; complete with fridge, cooker, and sufficient crockery / cutlery. Pleasant view overlooking the courtyard.
big advantage is a well-equipped kitchenette and microwave
Use of a small kitchen
Apartments are very well situated, just 5 minutes walk across the Seine river bridge from the Poissy train station (20 minutes to Paris St.Lazare with scnf train). Our room was facing main road but it was still very quiet when the windows are closed, no noise at all. The breakfast was available on site (for 7.50 Euro extra), but I would not recommend it, selection is very small and nothing warm.
The place is just ok They could not provide extra blankets! Their rules say that they would charge additionally to clean the kitchennette. What is this place an apartment hotel or youth hostel?
Nice apartment clean Poor communication or contact with the hotel. If a guest had not helped us we would not have gotten in.
We had a beautiful meal in amazing garden with fantastic wines. The wine list had great range of half bottles at great prices. The price of breakfast
The restaurant was very good It was expensive for the amenities. trying to be more upmarket than it warranted
Good location, well appointed rooms, very quiet
The place is really beautiful, the flowers, the restaurant, the toilet products. The hotel could be renewed. Sunday morning there was a tennis tournment next to the hotel and we were woken up by the noise.
Quite environment, reminds us of our mountains in Lebanon Passages to the room
I liked everything...
Excellent ambience - good location - friendly, attentive, helpful staff Bed a bit hard
Nice hotel but restaurant closed on mondays. and no tea or coffee making facilities available in the rooms
We arrived quite late to the hotel for a night en route to Normandy from Alsace. The atmosphere of this small countryside maison with a luxury gourmet restaurant is very good, and its staff was friendly especially at dinner where despite being after formal closure hours, still offered us simpler dishes. The room was nicely decorated and comfortable, and also of good size. The hotel's location is good to explore nearby small villages just outside Paris, including lovely St-Germain-en-Laye. It really lived up to its reputation as a member of the Relais&Chateaux Hotel. Would not mention negatives as we did not come across any. However, coming through the Paris road network, this was the hotel most difficult and lengthy to find (but only until you do not reach St.-Germain) even late night. Use of GPS or very good map is recommended unless you are an insider to Paris traffic. We did not have breakfast here so cannot comment on that.
the location and its grounds are the only good things i can say about this hotel the restaurant was bad the food over priced and the staff not pleasant
Relaxing atmoshpere,clean with friendly staff Hard to find the recieption
A strategic place for family with easy transportation. Quite and nice.
Staff was very helpfull and corteus. No bad points.
Good food, relaxed atmosphere, quiet area, close to golf Rooms small
food good value no
Friendly staff, clean well equipped rooms. Restaurant was being refurbished so no breakfast available - the bagged alternative of long life cakes was very poor. Would have been very easy to provide at least a decent cup of coffee and a pastry in the lobby.
location to our customer comfort so so
Recently refurbished so bright and modern. Lots of free parking. Convenient for driving into Paris via the new motor access road nearby. Main menu meals were goog but.... buffet was not as good as most other Campaniles we've stayed in.
It's very convenient for Versailles Too far out of St Germaine en Laye - nearer to Chambourcy really.
The hotel was very comfortable and provided my elderly mother and I with all that we needed. Breakfast was very nice, beds comfortable, parking convenient and staff very friendly and helpful. I had asked in advance if our rooms could be next door (to reassure my mother) and this was done, which was much appreciated. No, it was great
The room and breakfast The atmosphere in the restaurant in night time.
Good location, excellent value for money, clean rooms , freindly staff
It was clean and adequate in beautiful surroundings. It was to far away from the rer station and the centre of town. The pillows were to soft.The
Clean, staff were wonderful. Lack of amenities... Broken equipment
Proximity to transport connections Poor welcome on arrival - quite disinterested
The price The noice from the hallway, and that it was allowed to smoke /not smoke in the same floor. That means not separate smoking/non smoking floors.
Generally everything was good
Relaxed atmosphere and very friendly and efficient staff, with easy access to local amenities
Location close to the highway, easy to find. Quiet place. Nice tv. The staff at the reception was ok. I had higher expectations. Our room was small and very simple with a dirty appearance. Amazing but ugly design of corridors. No power point available in our room.
Very helpful staff. They speak English well. Good location of the hotel in the centre of Cergy, not far from RER. The rooms are small, also the bathroom was very small. The room could be also cleaner. It was however ok for one night.
Very frienly employees and good welcome at the desk. No hotel-parking, very poor and small room, terrible bed with a very thin mattress which caused pain in my body,the food was poor and untasty.
My initial reservation had wrong date's and I changed it on line, but they would not honor my changed reservation. other thing was, I booked Triple Room - 3 single beds and got 2 single bed for family of 2 adult with 2 young kids???? it's service and Mangagement
Very helpful staff. It was cheap and clean - just 90 Euros for 2 nights - but you get what you pay for - see below. The hotel and room were very basic. The room was tiny - not much larger than the double bed with a single overhead bunk across the width of the room. More like a hostel than a hotel. There was no kettle to make a cup of tea or coffee, just a pay drinks machine in the lobby. The area seemed fairly rough and we were worried about the car overnight. There was a small off street unsecured car park which turned out to be ok. Note that some of this chain (Premiere Classe) don't have car parks. We swapped our booking after discovering that our original choice only had on street parking. We weren't really happy about leaving all our holiday gear in the room or the car which might not have worried us elsewhere.
It's a new Apartment. Rooms are large and nice. The kitchen is very small. Parking is large and accessible by lift. We arrived on Saturday at 17h. The front door and the reception were closed. At the door was a telephone number (hotline). Only an answering machine - no one called back! After calling mare than 10 times and waiting in the queue, somebody replay. Very difficult communication! We received two codes: one for the entrance door and an other for the safe with the room key. No staff ! ! !
- There is no 24h reception and the phone support is not working properly. Every time you call the phone support, you need to wait at least 2h for them to call you back. There are no weekly room cleaning. The bed in fact is a sofa, which is not so confortable. The hotel is overpriced!
Everything was corect, nothing special, good for passing thru. Garage available, and safe. Also, the hotel feels safe. At 8 o'clock in the morning the alarm went on for 15 min. and nobody explained why?! STrange chemical smell is present.
very good prportion of price / value, size of rooms, new building, cleanliness
Nothing Poor beds and hardly nothing for breakfast
A quiet location, near some nice wooded walks.
The loctation of the hotel was convenient for the meeting I had the following day and the breakfast was good. I was very disappointed at the lack of tea/coffee making facilities in the room - I feel that a hotel of this standard appealing to the business market should provide this. We arrived very late and had no way of getting any refreshment - nor was any offered - as the restaurant and bar were closed.
The Hotel was conveniently located with easy access to the RER for Paris, car parking was good - room was spacious and the receptionist was very helpful when we checked in. Mosquitos were a bit of a problem at night, hotel was comfortable breakfast I thought was a bit pricy
Very nice hotel The room was extremely hot and it was not possible to turn off the heating, I slep with the window wide open
excellent hotel, good food, Forest location, great staff, not the cheapest but have stayed here before and would stay there again
The price was good and the staff were all really nice. There are not any real amenities. This Novotel does not include breakfast.
Private parking, nice breakfast n/a
Food was good, rooms were clean and the ambience was appropriate for the business meetings.
location and great service I couldnt switch off the air conditioner
clean and modern, handy for the station, expensive breakfast, picked hotel as advert showed nice pool ! packed my trunks disappointed to find no water in pool !
Ths staff were freindly and helpful. I booked this hotel because there was a pool - the pool was not open during our stay. I also note on the bookings.com website that it says that payment is not taken before check in, but it was. It was also undergoing a major redecoration and nothing was mentioned about that at the time of booking.
Very nice for children with outdoor pool and play area in hotel lobby, both for small children but also for older children with play station. Nice with large sitting area, newspappers and TV in hotel lobby. Very close to large shopping centre and just 50 meters from McDonalds. Train station not so near and you need to drive car there.
Bad hotel. old and unpleasent. It is not a genuine Novotol.
everyone from the staff was friendly, courteous, efficient and caring; you could feel very comfortable; location allows for trips to city and countryside as well.
Comfortable Not enough choice of evening meal
location Although kettle facility was provided (base) the actual kettle was missing. The staff seemed unable to provide a replacement. Hot water was provided in lieu of the kettle
The location, very quiet. Not very clean, bedsheets stained, old and noisy air condition
Friendly and helpful staff small room
Breakfast was excellent The room was tiny for three people - barely enough space to turn around.
Clean and comfortable with friendly and helpful staff
Very well run hotel managed by a nice and helpful family.
Handy position coming from UK to Paris.Good staff and relaxed atmosphere.Pleasant area to have a beer after work.
Obliger de dormir dasn la famille car la clef n'etait pas prã©sente a l'endroit prã©vu
Very cinvienient to the Town. Easy to find. The room was very smelly. Prieiouse guests had been smokeing
friendly helpful staff (we speak no French) Our room had been used by a smoker
It was quiet and I always enjoy having a kettle in my room for making extra cups of tea early morning and late at night. The staff were helpful. It was not exactly in the town but some way out and quite difficult to find.