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Views, room and bathroom excellent. Breakfast was very good as well. Television looked old and small compared with other hotels.
Excellent location and views. Staff very friendly and helpful. Leaf tea, not tea bags! Low water pressure in showers cheap quality toilet rolls
the feeling of being somewhere special made to feel special and the surroundings both inside and out. nothing
Hotel is situated halfway up the hillside with lovely views over the harbour. Staff were very welcoming and friendly particularly the dining room waiters/waitresses who were very attentive. Fellow guests were mainly retired people like ourselves.
Service & location
Friendly and efficient staff who could not do enough to assist with all elements of stay, superb location.
The room had everything needed for stay. Loved the extra little touches eg: real coffee,horlicks, choice of tea.The free in room breakfast was great. None
friendliness of staff
~Very courteous staff, very comfortable and relaxing and wonderful views. Slight lack of choice for the a la carte menu and the set menu was both too much and a bit expensive
Comfortable and spacious rooms with glorious view, sauna facilities, extremely friendly and helpful service, excellent brakfast Nothing - apart from the fact that it might be nice if there would be a (slightly less expensive) alternative to the six-course-menu
The room was very comfortable and very relaxing. The views from the hotel are stunning and the public rooms were beautiful. The cost of dinner was prohibitive and we did not dine in the hotel in the evenings. There was a good selection on the breakfast menu but there seemed to be some difficulty in producing good toast!
Friendly staff, roaring fire in hall and good bar facilities. Good views. Good enough bistro. Had to change rooms as there was no hot water to the shower. Apparently this is an ongoing problem and we were told to run the tap in the sink at the same time but it, not surprisingly, made no difference! Bathrooms archaic to say the least, but clean.
Meals were good, staff helpful when you could find them as they were always very busy We did complain about the disgusting language tolerated in the bar. We wanted to sit and relax, but it was so bad we left and went out.
Checking out Advised rooms were not available on arrival in spite of having a confirmed booking Asked if some of my party could relocate to another hotel Damp old fashioned rooms One room had broken glass window which was being held together by tape !!!!! Staff appeared under undue stress and were harrassed I could go on and on .........
relaxed atmosphere the breakfast was disappointing
the price it was very loud, antisocial behaviour, fights on the streets, couldnt sleep at all. breakfast very poor
very friendly, helpful staff, decent room it was a windy night and there was a rattling noise coming from outside - maybe a cable or a loose pipe... apart from that a pleasant stay
When we asked for a room with a nice view, we get the room at the corner. Great view across the harbour and mountains. Breakfast was good. Staff was nice. The floor in the room was not straight (old building), not a big problem, but confusing when you walk in the middle of the night to the toilet. A little rust in the wather, what made it look brown at first, probably the room wasn't used a longer time.
The bath wasn't clean.
Convenient & cheap No real ale in bar.
The comfortable bed and the warmth of the room. nice and cosy. my room was to the back so was very quiet.