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Situation. Friendliness and helpfulness of staff. Decor and facilities. Breakfasts. Parking arrangements. Musak in public areas. Suggest economies in use of linen particularly towels and to save resources.
Location, decor, spa Parking is a problem. I scratched my car in the very narrow car park (Coop). Be careful.
Great place to relax after sight seeing the Alps! Excellent place to relax. The location is more suited for winter skiing. Out of season the rest of the town is mainly closed. It is a little bit far out if the way if you are interested in seeing the sights of Switzerland. Saying that, it's a great place to go and relax and get away from it all.
The facilities The parking lote
Comfortable hotel with nice panorama parking is too small
Stayed for a weekend - fabulous location - Great hotel with excellent furniture and equipments.
Frindliness of staff incredibly good. Real nice with our baby as well. Spa nice/new/airy. We felt truely comfortable! Heating didnt work properly - rooms were a little cold.
Great location, wonderful spa. The hillside rooms are a bit loud when there is traffic outside, but fortunately the traffic is quite low.
Words cannot describe the amazing experience we had at the Cambrian, the place is great, clean, peaceful, with lots and lots of entertainment activities along with the great spa, pools and the mountain spectacular views..the staff are very friendly and helpful they make you feel at home..I can say it is one of the best hotels I've ever stayed at The parking area
Superb hotel, fantastic staff, excellent rooms, very clean, fantastic view, everything was perfect
friendly welcome the free drink was restrictive
Good location, nice room with balcony and an excellent view
great location beside cable car station, got free pass from hotel which was a big bonus! good restaurants nearby. walking also very good.
Beatiful hotel in a very nice location
The staff was very friendly and went out of their way to speak English to me and make sure that I was able to understand what they were saying. I would definitely stay at this hotel again. The food, both dinner and breakfast was very good.
The wonderful views from the bedroom window, the food, dinner and breakfast, friendly receptionists. I could not get on to the internet....but it was not urgent. Very little was written in English,which would make it easier for some. eg, menus.
The personnel was friendly and helpful in advising about various excursion possibilities Some signs of inflexibility of one of the persons among the hotel personnel
Wonderful views,quiet location car park charges...and everthing in german language,as a tourist place,english is the universal language
Professional service and friendliness of the stuff members
cooperation for family evening. views from the balcony no
Excellent, helpful staff, comfortable, clean rooms with plenty of space.
the breakfast area is really nice as well as the spa area which allows you a good rest in the quiet room. The view from the room was fantastic (premium room) and the hotel is few steps away from the bus taking you to the ski slots. The room was a bit old fashion... Also if you have a car be aware that there is no free üparking nearby and the hotel proposes a parking for 12€ per night.
The winter activities and holiday feel of Adelboden was just wonderful. This hotel is in the middle of everything and so quiet but steps from buses and lifts! We had a terrific two days just before Christmas - what a perfect place to get ready for all the family events. Parked out front for no fee which was terrific! Would have liked for the outdoor hottub and cold splash to have been working.
The Owner and his family offer an exceptionally high standard of service and welcome. Icannot rate them or their staff too highly.
The food was very good, both at breakfast and with the half pension option that you can add for dinner every night. The hotel staff went out of their way to help us and we were very lucky to get a room upgrade to a beautiful apartment. Views from the rooms were stunning, it was also a good location to walk to everything in the village, including the ski school meeting point.
Everything excellent laundry facilities not the best organised.
excellent location, nice spa, great hotel staff bit expensive for the comfort, but comparing to the other hotels in Adelboden good price
The staff were incredibly helpful and friendly. The room was very comfortable and spacious
Excellent views of the mountains and central location in Adelboden. Quite close to village church and the bells ring on the hour all througth the night
The helpfullness of the reception staff was exceptional Room 3 is to be avoided as it is next to the public hotel toilet and noisy. The breakfast was very boring if you stayed for more than a couple of days
This was a wonderful hotel in a superb location. The service was very friendly and efficient. The food was excellent and the room comfortable Nothing
Professional service and very client oriented. Excellent restaurant.
The location was wonderful, and the attentiveness and friendliness of the staff were superb. We found the rooms very comfortable,and the standard of the meals in the restaurant was excellent.
Excellent well run hotel. Our room was spacious well appointed and clean. The service and food provided in the hotel restaurant was also of a very high standard.
cleanness of the room
Friendly staff (owners and others), excellent food, thoughtful decor. no
Best view of the mountains. The only minor point waws the shower. Too narrow with a shower curtain constantly sticking to your body. Oh, and get rid of the cheesy music during breakfast.
excellent location and nice view,clean room and welcome staffs.
Cannot recommend this hotel highly enough. Stayed 2 years ago for a couple of nights and owner and his wife immediately recognised us as previous guests (or have a very good database!). Very comfortable rooms - best ones are at the front and are larger. Excellent restaurant. Very attentive staff. The owner and his wife clearly have a close eye on everything taking place.
A super location and the staff were so friendly and helpful and made us feel very welcome indeed. Can't think of anyhting. An excellent hotel.
The staff were really friendly and the food was good. We ate in the restaurant in the evening. The breakfast buffet had a good range of fresh fruit, cheese, cereals, bread, etc. 180 Swiss francs for the room seemed very good value. However, we paid 145 Swiss francs for dinner which seemed rather expensive for a three-star hotel.
Excellent service, fantastic food and a wonderful hot shower at the end of a day skiing.
Restaurant was good. Rooms and furnishings were tired - not up to usual Swiss standard
We spent our long week-end in a friendly, clean and cozy hotel; the price was fair. The hotel restaurants cuisine was rather simpel.
We appreciated the care that was taken by the staff and a person we beleived to be the owner. Very caring and attentive The smoking!!!! Ugh!!!!
Prime position with wonderful views from room and balcony. We were fortunate to be allocated a room with a front view, which is the best aspect and would recommend stipulating this when booking. A very nice pool and wellness area in the hotel, which we used every day. A very pleasant looking hotel with nice bars and outside breakfast area for fine weather, which we had. Are considering booking 4 or 5 rooms for a family celebration in 2011. Some visitors may find the front rooms noisy with farm traffic etc. in the quite early morning, but we thought this to be part of the charm of the place, and no problem.
Staff was very friendly and helpful at this family run hotel. The food was great and our room was large and clean. Beds were comfortable! Our streetside room was quite noisy until about 10:30 PM. Probably this is not a problem in the winter with the windows closed. In summer, you need the windows open for cooling.
Quaint room. Some nice touches in the decor. Traditional Swiss chalet hotel exterior. Nice breakfast, good coffee. Uneven quality of amenities and services. Phone was broken and despite assurances by staff that replacement phone would be acquired, our phone was never replaced in the three nights and four days we stayed at the Adler. Sink faucet turned with great difficulty and needed servicing. Fitness room is a tiny corner with three machines only. Whirlpool did not work in bath. Linoleum cracked in bathroom.
I enjoyed the comfort and location of the hotel. The views from my balcony were superb
They were so kind to upgrade us so we had a little suite. That was very nice since we drove so far until late at night no nothing, everything was lovely. We would have stayed longer but the web site said there was no additional availability./ The breakfast, pool and little international library was quite lovely
I simply liked everything about this hotel. I just enjoyed to stay in this wonderful area.
Very nice sauna ( spa) complex and nice rooms with original furniture Booked a parking space but were not given one ( had to park in thepublic garage but that was close as well)
Very helpful staff who volunteered information about walking in the area.
The staff were very helpful and the location was ideal for walking and hiking. Room was comfortable and the hotel had a ski room where you could leave muddy walking boots and they would dry clothes if needed. Would be useful to have more information in English.
nice and clean breakfast was very simple, no hot food available
The breakfast buffet was excellent including a choice of cooked food eg bacon, egg, rosti. The rooms were large and very comfortable. Staff were all very helpful.
Enjoying the view and the hospitallity of the Swiss.
Helpful and friendly staff
Wonderful view, good food.
Very old and historical and cozy.
Friendly hosts excellent food no faults and a great atmosphere. Will return again
Very homely feel to hotel and decor. Great facilities and friendliness of staff. Not applicable
Nic was fantastic. Food at restuarant great.
Staff were very friendly, room was very comfy, restaurant service and food were excellent, the whole atmosphere was inviting.
Helpful and friendly staff. Good food. Atmosphere
Hotel has got good retaurant, bar. Sauna and pool frendly staff good location of course When I booked the hotel I made a speacial request for balcony ( because there was no mention of extra cost in boking form ) When got in the hotel they ask me to pay extra for balcony room.Apart from this everything was ok
The staff were welcoming, friendly and efficient, they even accomodated us arriving late and provided us with a meal. The food was of a very high standard, delicious!
I booked a single room and expected the usual cupboard sized backroom but was given a good double with toilet and shower for single use. Good breakfast with homebaked bread. Very helpful manager who gives tips for hiking and has bus and rail timetables. Will probably return.
Free transport to train station, balcony and mountain view, good cuisine, friendly and helpful staff Difficult internet access
Nice large room with lounge area and balcony. Good introduction to the area and walks from the hotel receptionist. Soundproofing between floors wasn't great - could hear every footstep in the room above.
Extremely friendly and helpful staff. We had a very useful orientation on arrival, which helped us plan our walking. Location is perfect for cable cars and station. Food was excellent. Very noisy breakfast because of electric orange juicer!
friendly and welcoming. excellent room with superb view. very good evening dinner served in beautiful dining room. lovely lounge area.
Hotel staff - they were very attentive to the guests. The view from my room was very nice.
Friendly helpful staff and a really good breakfast and a nice relaxed atmosphere. The hotel is near the train station which made life easier because we were carrying a lot of luggage. No
Wonderful location, especially for hiking in the area. Clean, comfortable room, friendly staff and fantastic cuisine. Highly recommended.
Great location, friendly staff and good rooms. Nothing!
Helpful staff, clean comfortable room. Easy to get into Lucerne (driving or public transit). Good breakfast selection. A little expensive.
Wonderfully situated in town. Ease in walking to other restaurants. The breakfast spread was outstanding each morning.
New Balcony room was excellent and food was fabulous, almost Michelin standard in presentation and taste Unfortunately i found the manageress a bit stern and almost rude especially when we were checking in, but she warmed a little after we had changed out of our smelly hiking gear and had an expensive dinner.
Wonderful room - very clean - full breakfast was the best
Clean room, updated and neat.
Very pleasant and friendly family-run hotel.
Nice "retro" looking room, great view of the alps and excellent food.
We chose the hotel for its excellent location. It was comfortable and clean.
Superb location and views. Somewhat basic; one pillow, no shampoo etc. breakfast meagre.
Excellent food when dinning at the hotel restaurant.
Good food, comfortable and clean accommodation, very pleasant staff
Professionally run, good room, excellent food, and pleasant staff.
Friendly and very helpful staff, comfortable room, lovely view, good food
This hotel is clean and efficiently run by the family. However we felt that no one was really interested in us and made no effort to be friendly. The only time anyone smiled was when we paid. The food was pretty good. The location was convenient and quiet. We took some lovely walks in the snow. However overall we couldn't recommend this hotel.
Location, wonderful views from the balcony, good food, attentive and helpful staff -- nice little hotel. Lift construction next door.
Very friendly staff and excellent breakfast buffet. We found the hotel restaurant (for dinner) best in town.
Accommodating and friendly staff, clean rooms, comfortable bedding, hotel is located in a mountain-valley town, the hotel's restaurant charming terrace provides lovely views of the mountains. My family and I ate here for dinner and breakfast and gave the food raving reviews. After almost 4-5 days of traveling around and staying in many hotels this one was a breath of fresh air. It was clean, accessible, had good food, and friendly staff. Excellent value. No
This was the 5th visit to the Hotel National in Frutigen for my now 90 year old father. He adores "his" room with a view of the mountains, the care and attention from the staff, the proximity to the railway station and certainly the restaurant and their chocolate shop! Not a thing.
Julia, and the wonderful dinners
Clean rooms, friendly staff and great central location for exploring the Bernese Oberland. The attached bakery and chocolate shop made it a great way to end the day with a treat. An absolutely wonderful family hotel. We would definitely come back to Hotel National. Just one minor thing... mushy pillows that needed to get folded into a ball to provide good neck support.
The quiet surroundings/mountains. The excellent food and helpfull service. The lenght of the bed was too short for me.
Clean and tidy. Excellent food
Really kind staff, lovely room, scenery location.
Helpful, friendly staff. |Very comfortable, pleasant room. Room sometimes a bit chilly in the evening. Hot water availability variable.