Would you like to save as your currency permanently or for this visit only?
The staff were so helpful, warm and interesting--it's been owned by four generations! The food was good as well. The room was a little small but it worked.
quick assess to the hotel fron highway, we used the hotel as transit hotel on our way to Italy. Simple hotel but nice atmosphere
Very friendly and good staff. Clean rooms, good breakfast and dinner.
During our stay at Defanti, we liked the service the most. As we had called in to be later, the staf didn't hesitate to stay and wait for us to arrive. Even after having arrived they served us drinks from the bar.We're very satisfied and have planned to use the hotel more often in the future. no
its a family business and of course the politness and service we received from the owner A coffee or tea facility in the room, before someone goes down for breakfast. Also parking facilities, althougth owner allowed us to park in his private space. There were no signs at all on the road for the hotel, nobody around in the evening to ask and so difficult to find
Size of the hotel (quite small), pleasant family atmosphere, comfortable room with quite big bathroom (need not be the case in all rooms!). Somewhat noisy environment (railway, local road, motorway nearby). It's no surprise, considering the location in a narrow spectacular valley with all the traffic up and down San Gottardo. When you shut the window, however, the room is quiet enough.
It was pretty average stop-over for the money. You didn't feel very welcome by the staff. But nothing to really complain about, it just wasn't a hotel you would make a point of going back to..
Excellent value for money. Owner couple is extremely friendly and helpful. The rooms are clean. Adjacent gas station owened by same fellow carries benzin at a reasonable price. Town has absolutely nothing to offer. Its a pitstop to break the journey. I was a bit skeptical about room facing busy railway tracks across the street from prior reviews but this really is not an issue since windows eliminate 80% of sound when shut.
A small and ancient family business with a hotel, restaurant, grocery and gas station. Perfect for overnight stay. Simple but good menu for about Euro 25,At the back of the hotel no disturbance of the trains going by in the front ( at about 200 meters). No elevator. With 3 floors. Beds, especially 3rd bed not big for adults.
The very helpful staff and the excellent food. The mattresses were to old and soggy (soft). Had are bad back ache.
Location great,staff nice,good atmosphere. I think our room was over thkitchen and there was a very noisy compressor running all night,(freezer, drinks chiller?) which was a pain as otherwise a good place. Sadly we were driving through from Italy to uk so wanted our sleep badly and this would stop me going again.
Very friendly and helpful owner/manager. We hadn't realised this part of Switzerland was Italian speaking so we had no phrase book and he went out of his way to help us with this. Dinner was lovely and authentic - you could watch your pizza being made if you wished to. More by luck than design, the TV channel selection inc England v Russia playing soccer on the night we stayed. Location of hotel is in a very picturesque valley in the Alps. Continental breakfast selection was good and you could eat and drink as much as you wanted to and fresh supplies were constantly brought to the table. N/A - we anticipate returning.
The staff were pleasant and competent and also eager to please. Clean and well kept simple rooms offered good value for the money.
Absolutely terrific staff: friendly, enthusiastic, energetic. Excellent restaurant -- both a regular menu and a pizzeria are available, and the food at both was very good. That's especially commendable given how far off the beaten track the village of Olivone is. The breakfast buffet was a bit meager -- but then again, the village is far enough off the beaten track that organizing something more extensive may not be possible at 7 o'clock in the morning.
Very good service, nice room