With a stay at Grand Hotel Nuove Terme in Acqui Terme, you'll be minutes from Nuove Terme Thermal Spa and Cattedrale di Santa Maria Assunta. This 4-star hotel is within close proximity of La Bollente and St Peter's Cathedral. Make yourself at home in one of the 142 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features include complimentary wireless Internet access and a television in the lobby. Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Free self parking is available onsite. The recreational activities listed below are available either on site or nearby, fees may apply.
Great choice of breakfast
Wi-fi only available in the hall
would not consider it "comfy" or "charming"
Room was very small, airco did not work, matrass was old and worn. Hotel is clearly past its prime and needs serious money to bring it up to standard. As we only stayed, we did not use the spa, hence, these might be of better standard.
Extreme high and extra charges for using pool and sauna
It is not common in other spa hotels to charge for using the pool while you are staying there. When I went through the hotel website it was said that the pool is included and it was one of the main reasons for us to chose the hotel. The staff seemed indifferent and tired comparing to other hotels in italy and we've been in quite a lot of places in italy.
All staff were friendly, helpful and always ready to help. With a baby we needed boiling water on occasion (as there were no water cookers in the room) and this was given to us by staff at any hour with a smile. Excellent! The central location and room service/restaurant were very good quality for the money and we would go again anytime.
We were dissapointed about the baths as with a name- terme- you associate thermal baths of course. we did not make it to the public baths next door but suspect that these were the actual thermal baths we were hoping to see. good marketing though. facilities were simple but in good shape however.
The spa facilities were very nice and our skin felt great after the thermal springs.
The beds were very hard (and we like a very firm mattress!)
Professional staff, excellent breakfast, great central location
Grand decor, great position, nice and quiet, good breakfast.
Bar closed very early,or not open at all, evening meals inferior to local restaurants, bed hard, extra charge for pool not clear until you use which is expensive unless you spend a few hours in there. With just a bit more attention to detail this would be a fantastic hotel
I have stayed there before and this was the cheapest i have stayed for i will use you agian. I have bought a house in the area so will be going again soon.