Reviews for Advantage in Arlington
- All reviews 100%
Jul 18 2017
Pros: Our flight was delayed an hour. We got to the rental car place at 1200 am, which was the initial time to pick up the car and the place was still closed. When we called to explain that our flight was delayed but we still needed our reservation. They were not helpful and we did not get a rental car. We had to stay and pay for a hotel due to this. Not even the next morning.
Jul 9 2017
Pros: People who work there are so nice, thoughtful, and efficient! Excellent car and service!
Jun 28 2017
Pros: Spacious comfortable
Cons: No spare tire
Jun 19 2017
Location not at airport and renters are required to have insurance
Cons: -Dollar and Advantage are not located at the airport like the rest of the car rental companies at DCA. They are located off-site in Crystal City. There is a free shuttle bus from the airport, but I would not classify them as an airport location since the main rental car vendors at DCA are located within walking distance of terminals. -Dollar and Advantage require renters to have proof of insurance. I believe they call it "local drivers policy". This is not required at any of the other vendors I've rented from. I was forced to cancel my reservation. Avis had a comparable rate, didn't require proof of insurance, and was located at DCA. On a positive note, the Dollar and Advantage/Dollar employees were friendly and professional; I have the sense they experience this issue frequently. -Key takeaways: 1) Advantage and Dollar are untenable options for people who don't own cars or have car insurance. 2) Do not use a third-party aggregate application, like kayak or priceline. Book directly through a rental car company, like Avis, Hertz, etc. 3) For District residents, if you need a car for the day, zipcar may be a much more convenient option. It'll be more expensive, but you'll save yourself a lot of time.