Reviews for Advantage in Burlingame
- All reviews 100%
Oct 19 2016
Misleading and poor service
Cons: Had to wait over 25 minutes for the shuttle to arrive at the airport (the location is about 8 minutes away). I was also forced (yes, forced since they did not have the class that I had reserved) to upgrade and pay extra for it. Never again.
Oct 15 2016
Car Not Inspected, Put Family at Risk
Pros: The people at the counter were friendly.
Cons: The vehicle had a major brake issue about halfway driving between LA and San Francisco. It was very clear that Advantage did not keep up with its maintenance and did not inspect the vehicle before renting it out. Because of this my family was put in serious risk of an accident while driving. I do not feel comfortable with renting from Advantage and would never recommend to a friend or family member because of this
Oct 1 2016
Pros: I liked being upgraded because my chosen car was not ready even though I arrived three hours after my allotted time.
Cons: It took almost 45 minutes to check in and get a car. There were two people working the counter and only four reservations waiting in the lobby it should not take that long.
Oct 1 2016
Cons: The rental I paid in advance was $190 they added $200 after because I drop off in a different location. Those $200 were never mention when I paid for it. They did the same with EZ rental (same company ) they add $43 fee on a $73 rental. There is a patern.