Reviews for Advantage in Jacksonville
- All reviews 100%
Sep 7 2016
Advantage was closed when I arrived at the airport
Cons: They were closed at 11pm.
Aug 12 2016
Pros: Car worked well and the drop off was very easy
Cons: The process of picking up the car was very slow and not very customer friendly.
Jul 24 2016
Low inventory, but OK service
Pros: All in all, the sales associate was attentive, but this was only after I called Hertz when they told me I was getting a minivan. The price was low, and the ease of return was high. The car I got was nice and well maintained.
Cons: I had a reservation for a mid-size car, and they wanted to give me a minivan, because some renters hadn't returned their cars. They should manage their inventory better, so that all their cars aren't rented out when customers arrive.
Jun 30 2016
Pros: Car was ok
Cons: Location off airport was disorganized and slow. No ink in printer so didn't receive rental contract at time of rental. promised to email contract but never did. Had no documentation while using rental. Upon return it took forever to straighten out. Almost missed flight. Will never use them again. Three other clients renting at same time had same experience.