Reviews for Advantage in West Palm Beach
- All reviews 100%
Sep 5 2016
We wanted a low price...
Pros: It was a good deal for a decent car. Folks at the counter in the airport terminal were very helpful.
Cons: Car wasn't very clean. The pick-up and drop-off process at the Hilton in West Palm Beach was slow and confusing. Staff were friendly enough and seemed to be hustling. But the parking lot checkin and dropoff process clearly prioritized low corporate expense over customer service. The staff there were working out of the back of a van. There weren't clear forms or clear indications of the process to follow there. And while the staff were nice, busy and sought to be helpful, they didn't communicate especially well and the company's process was confusing.
Jun 5 2016
Cons: The exterior of the car was dirty and so was the interior windshield. They should have had the car washed. There were no signs posted in the airport to find the company so we had to ask several other rental companies where they were located. Returning the car to the airport, there were no visible signs to find them either.
Apr 12 2016
Cons: car drove terribly; not a smooth ride. Problems with the a/c. Tires sounded rough as though the car may have been wrecked at some point. We were advised that we needed an E-Z pass for tolls which was not true.
Mar 10 2016
Pros: great rate
Cons: need to mark drop off area better