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good room and good breakfast buffet. staff was courteous and helpful. too expensive for what you get
The access to the autobahn going in both directions!!! The breakfast was excellent and coffee available 24 hrs. we really enjoyed. The warm bathroom floor!!! and for December it was very comforably warm. We did not hear other guests 'sounds' like showers running, doors banging, it was very quiet to sleep!!
This hotel is in a rest area on the highway - so quite a surprise from what is expected. Staff is friendly, service is excellent, rooms are good size and clean - and they have reliable wired internet in every room. The 24-hour free snack bar is also a great plus. As it is on the highway immediately north of Bern - getting in to downtown Bern is 10 minutes. And a walk through the countryside is possible directly from the hotel.
My room was too far to reach the front.
Comfortable room. Big parking lot. Excellent breakfast. Location is only good if you're with a car, as in our case.
near to the highway, was a time-saver for us.
The TV has a fastweb connection to the internet with a handheld keyboard to surf the web if you didn't want to watch the TV. I has never seen anything like this before in a hotel room and i travel a lot.
ease of access from auto route no
The breakfast buffet was very good in the morning and free coffee,fruit, juice throughout the day and evening. Staff was extremely friendly and helpful with any questions we had. We enjoyed our stay very much.
The address of the hotel seems a little confusing. The navigation system on my car led us to a wrong location not very far from the hotel.
Clean & spacious room and friendly staff Not really, but I appreciat if heating system works more.
The bar and resturant is god with local people
staff at the Hotel Berchtold was very nice and outstanding service orientated. Also, good English skills that international customers can get information easily.
Comfortable business room - close to station. Nice atmosphere Could not get the heating quite as low as we wanted.
It was quite, comfortable, and had an extremely helpful staff. It was near the railway way station and only 15 minutes to Bern.
Location, cleanliness, price! Room had a mechanical noise that I could not shut off
A hotel with a high standard but not inpersonal like a lot of large business type hotels. noted that passersby stopped for a drink/ coffee etc. Good breakfast.
Very clean nice size rooms, restaraunt had good choice on menu with very nice food, Staff very friendly and helpful None
When I checked in the lady was lovely, rooms were fresh and clean and bathroom was spotless When I did check out, I had a completely diffiernet experience with the receptionist, I found her to be very rude, I am not sure if she as too young, but there was no, How was your stay, Enjoy Switzerland or anything. In comparrison to when I checked in in turn the receptionst was spot on, attentive and polite with allot of ease.
Very nice location, very nice rooms, internet free, good breakfast.
the room was really nice and clean.the whole hotel had a nice feel to it. the hotel was let down by the restuarant and bar being closed. Apart from the town Solothurn there was not much to see in the area.
The place is beautiful and very relaxing. The hotel is located outside of the city but not too far away, so it is easy to go anywhere (by car). Our room was extremely clean and spacious. It is one of the hotels where I'm delighted to return.
Quiet place. On Sunday no staff there, but very well indicated where we had to get the keys from. On Monday morning the staff took really nice care of us. Great breakfast! //Tranquilidad y a pesar de llegar un domingo y no haber nadie en recepción, estava muy bien indicado dónde teníamos que recojer la llave. Lunes por la mañana la gente que nos atendió nos dió un muy buen servicio. Un desayuno fabuloso! We only missed air conditioning...and maybe a little pool around, as we got there with 34ºC // Le faltaria aire acondicionado en la habitación (justamente estuvimos cuando las temperaturas en esa zona eran de 34ºC)
ottimo staff - no problems with english - excellent room no phone in the room
Very good and very new, family run hotel with great restaurant (always busy with locals). Contemporary furniture and design nicely housed in refurbished village inn. Very clean.