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The staff were very helpful and friendly. Wish it had a hot breakfast.
- Price (if you don’t take the breakfast) I think it’s too much money the almost €6 per person that they demand. For a three member family it’s very costly. - Cleanness - Too noisy! People all over the night slamming doors! - Although in the booking.com the check in is from 14:00 – 00:00, I arrive at 21:30 and there wasn’t anyone at the desktop, there is an outside machine that work 24h/24h though, with 6(six) different languages that worked.
cleanliness not easy to find even with GPS
The rooms were relatively modern, wi-fi was free and parking was secure. Close to shops and well priced. The "buffet" breakfast was quite poor. Very few selections, no plates, have to eat bread rolls from small bowl or off serviettes. The shower was tiny. I am a small woman and I could not wash properly without bumping into the shower curtain. The address also lists the hotel as being located in Clermont De'Loise. Our Tom Tom could not find the address at all (not even Clermont), nor various cross roads. The hotel is actually located in Agnetez!!! This should be corrected on the website so people with sat nav can actually find it!
The ease of booking in, the cleanliness of the rooms, and friendly efficient staff. The lack of a family room where we could all sleep rather than being in separate rooms.
Receptionist helpful. Room was clean but a little small ok for one night stay though. Breakfast very basic.
The hotel was very clean and served the purpose that we required a quiet comfortable room for the night at a very reasonable price and the staff member we dealt with was very helpfull and polite I would not hesitate to use this service again
We were travelling to Le Mans and it was a better, cheaper alternative then the nearby Clermotel, where we eat dinner, because the Akena misses these facilities. . One of our people forgot his toiletbag. Two days later we visited the Akena on our way home, but the bag was not found, they told us. In theory this is not possible, because the personal cleans the rooms before new guests arrive. So they must have found it.
prima ontbijt voor een lage prijs (5,85 pp)
Very friendly and efficient without being obtrusive Very annoying being woken up by greenkeeper at 6 am outside window mowing golf course with noisy machine. Too early to wake guests in my opinion. He should do far side of course away from hotel first. I would recommend hotel but would warn people about noisy golf course maintenance
Hotel very clean, but too large.
The bed was very comfortable and the bathroom was functional Institutional feel, noisy air handling equipment and no access to local town.
Good plain accommodation, with everything there that you need. Not luxurious but then the price was reasonable. The food was not good. We didnt try the exspensive restaurant as the food at the buffet wasnt great.
The overall looks and environment of the hotel The very expensive breakfast
A marvellous location, excellent comfort and services, reasonable rate, nice wellness center, excellent breakfast and very friendly staff.
We went to Dolce Chantilly to get away and have a break, to relax and unwind. Exactly what we achieved. When we previously stayed at the hotel they had a buffet dinner on in L'Etoile Restaurant whichwe would have liked to have seen on again.
The breakfast was overpriced and cold
great rooms,very clean, so quiet.good breakfast Big Hotel
Very good restaurant Services e.g. spa, golf, were 'add-on i.e. hotel did not offer a package service
Close to the Paris-Beauvais airport No possibility to have breakfast early morning.
It is handy located, close to the airport. We had 2 rooms and both were rather clean. Good price Very very very basic. No tea/coffe facility. Reception closed after 11 pm. The receptionst was unable (not rude bot 'not bothered much') to order taxi for us and we had to walk to the airport (about 30 minutes)
Within 25 minutes to the airport. Clean.
The location to Beauvais-Tille Airport and the bus stop location near the hotel is great.
Very close to the airport Small room and would be better if the staff try to speak more english to non french speaking guests
Easy to find and that there was a restaurant adjacent room was a bit small
We came just when the hotel was closing for the night and met the hotel employee as she was leaving. She was very helpful and went back in and showed us to our room. The room was simple but very clean, quiet and comfortable. We have no complaints
Easy to reach with bus. The room was humid and cigarettes smokey.
close to BVA airport, about 20mins wark. Room is clean, Hotel is ok for one night stop. Not easy to find the hotel if you arrival SNCF station in the town, take a taxi costs eur30.
the staff were the most helpful that you could wish for no
friendly help full staff noisy fan in room even when switched off. very basic room and dated from the 80's - sweets on pillows??? also said it was 5 minute walk drom station, reason for booking, wasn't and had to find a taxi.
We had a problem with our room, we where moved to a better room straight away. The staff on reception couldn't speak English so had a job asking question about food.
Breakfast and Dinner both were excellent
breakfast and dinners were excellent
The room was clean, quiet and comfortable - great value for money. The fact that the family room was on the top floor and there was no lift meant numerous trips up and down with luggage.
small friendly hotel not having a lift as we had a lot of luggage
The lady at reception and very helpful and friendly. Limited menu for dinner as out of beef, dirty bedroom and ensuite
Price, parking and close to Beauvais Airport ( car is necessary) Wifi was terrible. I went to the front desk to ask is there was anything that could be done to improve on the signal, and I was told that it might improve after 10 PM. This, unfortunately, was not the case. This was one of the worst Internet connections I've experienced anywhere, and I travel a ton.
Price was very important as we were using the hotel as an overnight stop off prior to flying out the next day. Breakfast was substantial and great value ...well done. Hallways were a bit dark but that's it.
it was really near to the airport which is why we chose it. the breakfast that was available. a cooked breakfast would've been good.
The hotel is rather shabby in its interior decor, it needs a make over.
The location was good, very comfortable room, quick lift, interesting reception area, light and airy breakfast room. Nice, soft water in bathroom. We stayed in August when many staff possibly on holiday. But the gardens looked neglected. Flowers and lawns in the town much better looked after. One out of three lights in the bedroom did not work. We expected housekeeping to put right - but not done. Towels rather thin - not worn out but just of poor quality. Soap could easily be better. Almost too small to get hold of and no perfume at all. A sign (small card in the bathroom) to say 'unperfumed soap available from reception' would enable the majority of us to have a small, hotel-size tablet of Roger and Gallet soap or Bronnley ( who make soap for Harrods I think, from Brackley, UK) and enjoy using.Breakfast was all right but uninteresting..Hotel's Indian restaurant was not good at all!
very good location near to town centre and chateau, close to station and only 25mins from Paris Gare du Nord etc. Fine hotel, but I don't think you should have to pay for out-door car-parking at back of the hotel, especially at weekends.
quick check-in, friendly front-desk at 9:30 already no croissants / toast. breakfast not good value for money.
Receptionist was friendly and helpful The decor looks and smells old, with badly lit corridors which are unpleasant.The TV was a portable, about 10 years old, with poor reception - strange, considering the 3 satellite dishes outside the window :-((
It was within walking distance of Chanitlly racecourse Tried to call reception but no one ever answered the phone!
Efficient and well-run. Was happy to re-book for a return overnight stop.
The hotel was very handy for Parc Asterix and in the middle of Chantilly, near restaurants and the Chateux
Large, clean, well appointed rooms No bar
the location of this hotel is good easy access to all of chantilly chateaux race course restaurants bars museum breakfast too pricey shower curtain was missing in one of our rooms asked for one but it did not arrive
no breakfast included in the rate of the room
Not too far from CDG and better than the chain hotels at this airport.
Convenient to C.D.g airport but much classier than the usual airport hotels. Currently there are renovations taking place but they did not detract from the luxurious accomodation and although my evening meal was quite expensive it was worth every cent.
Hotel staff were very friendly although not all of them in the restaurant/bar spoke English which made things a bit more difficult
entironment is very good, room is clean. Silence. Breakfast is more better than the other hotel. No
The hotel staff was extremely friendly and cooperative NA
staff and ambience
Food in bar not hot enough. Menu a bit narrow and exotic.
Secure, quiet and well maintained hotel that is ver convienent to Charles DeGaulle Airport in Paris. I am sorry that I did not plan for more time to spend at the location. Absolutely no complaints.
Setting and building were beautiful, staff very courteous, proximity to airport without airport prices, room was very nice and clean, beds comfortable. We can find nothing poor to say about the building, staff and setting. The meal, although tasty and with a nice presentation was a little sparse and the wine portions a little light. The second glass of wine was particularly light and was poured at the table by the waiter into the same glass rather than brought in a fresh glass from the bar.
Attentive staff, small but decent room. Good breakfast (extra cost). A bit far from the airport and the shuttle bus takes 40 minutes to get there at night and then only runs early in the morning. We had to take a cab for 15 euro to get to the airport later that morning. Rooms not as soundproof as they advertise.
Staff was very helpful, room was a large, lots of room t move around
Car Park. Had to wait one hour to check in, although reception supposed to be open. When given keys to rooms, found rooms not ready and still as left by previous occupants. Refurbishment of hotel left reception and corridors in a very dishevelled and dirty state, which was not advised at booking stage.
there was hot water. This was the smallest room I've stayed in. We booked a double room but were given a twin room. If you wanted to sit on the chair at the desk you had to move the beds.I think we woke the whole hotel every time we opened the bathroom door - noisy!
The hotel staff were very pleasant Yes, it was too far out of town and very far to walk to from the town. Taxis were impossible to get. There was supposed to be a shuttle bus to and from the airport but it did not materialise.
Hotel staff very nice, we felt totally relaxed. Bar is very small, but maybe that is because we are Irish. Ha Ha
Arrived late at night but this was no problem
Hard to find even with sat nav.
Good location & easy to find. Plenty of car parking available and free WiFi which we used for onward bookings and tourist attractions on our holiday.
Staff unfriendly and lack of general hygiene at the hotel
Paid before seeing the room and then found TV not working. When I complained they already knew so they could have informed me when we checked in. They could not provide an alternative room or replace the TV. Shower leaked onto floor in shower room. Only one soap and one shampoo sachet.
lendroit et le batiment le tapis plein,la peinture de la chambre ainsi que sa grandeur.pas d'endroit pour déposer la valise
A grand chateau hotel with good facilities in an excellent location. We were upgraded to a deluxe room which also helped us enjoy our stay. The service in the dining room did not match that of the rest of the hotel or the standard of the food it served, which deserved better.
Very nice location and setting. The main building is historically interesting. The staff were friendly, and the room (in the main building)was large and comfortable, with the exception of some rather strange designer chairs. Nothing was quite as it seemed. The bar was luxuriously appointed, with a pleasant outdoor area, but service was intermittent - someone turned up every now and then to have a look. Bar prices are extremely high - would have been ok if the service had matched them. The (free) Wi-Fi wasn't working when we arrived, and it came as a surprise to the staff when it reappeared the next (Sunday) morning. There was a weird emphasis on security - a barrier at the main entrance when we returned to the hotel at about 9.30 pm, with one security man to take the car registration number, and another in the reception area. Perhaps a VIP was dining. For the room price, air-conditioning might have been expected, but was absent.
Loverly setting good restaurant and swimming pool. 5pm check in not too good considering check out is 12 noon.
Beautiful Chateau in charming Chantilly area! Extra special with the golden leaves of autumn! You must look around their grounds. Whilst superb quality, the restaurant was pricey...
The front desk staff was impeccable. The bar staff lacked personality and the menu left much to be desired. The room was disappointing as there was no character associated with the rest of the hotel.
The staff was vary friendly and helpful. It would be helpful if there was a check in possible by at least 1200. Most US tourists arrive at CDG very early in the AM.
the bed rooms we did not see a lounge only the bar
location, food They gave us a twin not a double - no champagne on arrival.
Despite being very busy with conferences, the staff and kitchen performed at a high standard. Cuisine is definitely worth a Michelin star - we had a first class menu with all dishes well prepared and presented - and the prices for fine wines are as reasonable as they may be in France. Lovely ground, quiet, and quite efficient staff. For us a far more pleasant alternative to fighting the traffic from Paris en route to an early flight from CDG. Staff generously upgraded us. It seems a bit understaffed; this feeling may relate to our late arrival in the afternoon.
Excellent value for the money. We needed a place to stay near the airport. Buffalo Grill and McDonalds are within walking distance. No problem with the reservation on line and acquiring the room keys from the dispenser after hours. Compact rooms (like on a cruise ship) but perfectly adequate for one night. Good breakfast selection.
I realy enjoied staing at your hotel. The receptionist girl was realy helpfull and kind. (I had something to print and this saved me some money). Room was clean, well heated. I had a room with 3 bads, I can realy recomand that for a family with kids. Kids will enjoy it. I was missing the cupboard for clothes.
It was very inexpensive it was bit loud, and not really in the middle of Beauvais
Very small room and toilet
i liked the guy at the reception,he was very friendly and efficient,i also like that the bus station for the airport was very near i didn't like that we couldn't have lunch or dinner at the hotel,the bed was to small for 2 people but overall this hotel it was a good choice!
staff of the hotel is very good,otherwise how much money,this much music very small and dark rooms
the two rooms we booked were on different levels and different sides of the hotel.
I would describe the Premiere Classe more of a "motel" than a hotel. Having said that, it was clean and suited our purposes for an overnight stopover on the way to Disney. My 9 year old daughter loved her bunk bed! For the price, we couldn't really complain about anything.
it was very easy to get onto the airport shuttle, just a 2 minute walk
breakfast although I requested a non smoking room, I was given a smoking room with a strong cigarette smell
Nothing special. Was a very short overnight stay. For this kind of hotel it was surprising there was a waterboiler set in the room for making coffee/tea. The heating was shut down (or broken?) in the morning.
value for money
Out of the way in nice setting but easy to get to from Aix. Very helpful staff. Very nice "resort like" athmosphere.
Courtesy and quietness Room light bulbs U/S on arrival but quickly replaced on request.
The hotel rooms were very modern and clean. staff were very helpfull
very convenient for Chantilly town and out of town shopping centre the room was a bit on the small side relative to what it costs
Restaurant food was much better than the last Campanile I stayed at - a very pleasant surprise. This however does not justify the increased rates for "New Generation" Campaniles - all the other changes should be part of the normal maintenance of the facilities. Although it was a "Next Generation" Campanile it looked rather run down from the outside. Paint was peeling off the outside stairways and walkways, the fan on the kitchens was very noisy (needed urgent maintenance to stop disturbing guests) & even the large Campanile logo was crooked! The room was fine (if you .like green) except for a confusing switch for the bathroom heater and a few loose fittings (e.g coathooks and shower head rail).
wacky room, alternative food options, free parking. Free internet actually everywhere, not just in public areas (too many hotels claim "WIFI everywhere" when it is not the case) my stay coincided with a sales reps' training meeting - nice for the hotel I realise but irritating to be surrounded by smell of cheap after-shave
Freshly laundered linen, warm room. Very clean and good power shower with hot water. Secure parking. Functional room. I was happy to pay in cash but no receipt was offered nor given . Since this was our first stay at this hotel chain I was unaware if this was normal. I was a little uneasy but we enjoyed the stay and thought it was good value for money.
Good standard as always. None
The best thing about the hotel was the comfort of the bed. Quite the most comfortable I slept in on a journey around France. The directions given when we booked the hotel said that we should leave the autoroute at the exit maked Beauvais Nord. There is no such exit and we has passed B sud and B centre and had to motor on to the next exit about 15k further and then come back. To make matters worse we were caught in a traffic jam on the autoroute. The exit should be beauvais centre.
As we had all cycled over 70 miles to get there the ample fresh food for breakfast and evening meal was most welcome
We enjoyed the staff service, the rooms were clean and confortable and had heating, there was also internet. We also had a kettle to make tea or coffee and packets of biscuits.We only stayed for one night because we were going to Paris. The location isn't brilliant but there is a supermarque nearby and regular buses to Beauvais.
Accessible, restuarant great, easy access to rooms. Inexpensive. Room smelt of smoke covered by air freshener, beer and wine were very expensive.
The reception was very correct as also in general the room facilities were ok. The remote for the TV was not working.
The rooms are good with bath and shower,tv,tea & coffee The restaurant staff was rushed and the service was slow as if short of staff
nice bathroom :)
nice staff Wireless internet wasn't working during whole stay, annoying for a business traveller.
Welcome was a little cool, though not unfriendly. Room very comfortable and with tea/coffee making facility - a big plus for hotels in France! Wide choice of foodstuffs for breakfast and morning staff were friendlier for checkout. Difficult to find - The entrance is tucked away in a commercial complex and is poorly signed. Some extra signing or a clearer map would be appreciated.
too small room for three people
The location with easy acces to train and airport shuttle. Comfortable room that was big enough for our family of six. Friendly staff.
This hotel staff was very helpfull. this hotel was not a 3 star by any standards, the room was not clean and the bathroom was dirty. I would urge anyone who's thinking of booking it to please reconsider and choose another one. Also was not good value for what you get.
Excellent room, very friendly and helpful staff Requested car parking, but was not available at hotel. Luckily, it was Sunday, and free parking opposite.
The buffet breakfast was very poor
Good big bed No
nice staff Bad standard. Far below expectations
well the location was not to bad only across the road from the train station and not to far from cinema . well i didn't like this hotel as we paid 129euro for a room and the rooms and corridors could do with a revamp 10 years ago so glad i was only staying one night .
Walking distance to restaurants , shopping and train station Poor wifi, bathroom and hotel hallway lights needed to be turned on manually
the breakfast was pretty good The room was very poor, old fashioned and in need of major refurb. I would not use this hotel again.
location a little shabby
Hotel Chenal offered a nice stay with pleasant staff and good services, comfortable room etc. There was a carpet on the floor, which is not recommended because it's hard to clean it perfectly, so many people do & will have allergic reactions! Besides that, wake-up call service didn't work.
package / special deal and the overall level of comfort ( Bar / Newspapers / pool table / Large screen TV ) Very helpful staff in all depts. No kettle / tea making facilities in bedroom
Peaceful location, car needed, easy access to main road system for visits in the area. Rooms in Annex are good with french doors, plenty of air when hot and tiny balcony, very clean, no hospitality tray. Good pool area outside, small park for walks, restaurant closed during our stay for wedding, breakfast averge.Staff very helpful with good English.Overall good value for money, very enjoyable stay Lack of hospitality tray in the room.
The staff were very welcoming, and went out of their way to be helpful and friendly. The free wifi throughout the hotel was a definite plus, too
The food was very good if a little pricey. Wine very expensive. The room was in need of a makeover as was the bathroom. There was no mirror in the bedroom at all!
Setting was beautiful and staff were extremely helpful.
very peaceful and very good breakfast
Nice quiet location, large pleasant rooms Standard of breakfast for the price was not very good - not a lot of choice eg of cheese and only charcuterie was halal.
A lovely hotel in a beautiful setting. Great food in the restaurant.
The tranquil setting of the hotel and lovely gardens. It was an ideal spot to base ourselves to visit Chantilly and Senlis. Excellent food in the restaurant.
Beautiful grounds, swimming pool, very clean room, excellent breakfast within a large timespan so you don't feel rushed. Kids in the pool could be loud! Restaurant was shut due to a wedding party being there but there were others a short drive away.
Friendly staff and good basic cuisisne Smokey atmosphere
friendly staff who were understanding about my limited French, although I did use as much French as I could!
Car park, shoe shine tissue, breakfast well organized The fact that your staff enter my room while I was breakfasting, removing the tows too early...
It was cheap and close to where I was working. Nothing. It suited me perfectly.
Friendliness of the staff Sink did not drain; food was terrible--canned green beans and a rancid taste to the chicken dish. Not at all up to the standard for French food from any type of establishment.
Friendly and helpfull hotel staff. English no problem. Decent budget hotel for short stays. Hotel room is a bit small but sufficient for short stays.
I liked mostly the people. Yes