Extra charges for use of facilities, Ie swimming pool.
Most of the staff were very attentive and helpful in their suggestions of how to get around the surrounding area, and especially when we lost a wallet - they made many attempts to get it back and despite being unsuccessful we really appreciated it.
Very comfortable athmosphere Pool closed (bad weather)
The staff are superb! we choose this hotel every time we travel up to Porto.Velean rooms, pleasent staff. There is smoking in the lounge which makes it uncomfortable, as Im alargic, so I cant use the lounge.
I can't consider it a five star hotel - maybe it has been several years ago... but the room now is not adequate to the rating.
I did not like to have a drug junkie parking cars in front of the main door at the hotel. Also I did not like to pay to use the pool.
Good price - value ratio It is a good hotel, but definitely not 5 star by any standards
Service déplorable. Très loins d'un 5 étoiles.
Execelent breakfast Carpets in the room and below average bedding. No Tea/Coffee making facility and ironing board not available
Room and breakfast Price of car parking. They charge full day even if staying just overnight.
I stayed at the pool floor, on the top level, renewed and with a superb view over the city, with a nice swimming pool that should be terrific... during summer time:) I made a mess of my suit during dinner, and I asked if they could clean it up in the hotel laundry. I found out lather on that they didn't felt comfortable clean it, as that was not their specialty, so they took it out to a professional dry cleaning. thank you! Forget facilities, great service, wonderful people, is the true spirit of 5 stars hotels, and Ipanema Park staff has it.
The price was reasonable and the hotel was decently close to the center of town. The room was quite old looking and really needs a face-lift. The location was constantly filled with aggressive pan-handlers.
The center proximity. No.
the fact that was in a safe and elegance area. The breakfast was so poor, that can't imagine
location close to family and shopping. a bit noisy
everything was ok. I had already stayed at this hotel before and liked it, so I chose it again
Mainly the value for quality
Easy check-in and parking was a big plus; next to a large shopping center; staff helped us to find the hotel. 15 min by foot to the metro; breakfast was OK [could have been better]
location of hotel Breakfast is rather simple (not a big trouble). Do not expect terrace with wonderful sight (it is fair mainly in summer)
The parking spaces are very small and they aren't that many. The room had the toilet flusher broken, and they put me just right to the stairs. At night you can hear people walking in the stairs, so be sure not to get a room next to the stairs/elevator. After that they changed me from room and everything was ok. I didn't like the parking spaces and the time they took to tell me that the flusher was broken and that i needed to change room - took me to complaint 3 times for them to say that that i needed to change room.
Nice rooms and lovely breakfast. Reception staff, very lousy not interested at all. I had to talk to 3 or 4 of them and they were all plain and tasteless service wise.
The hotel staff are very helpfull and the room was beyond my expectation
The staff were nice and maybe even too zealous (our towels were changed every day even though we followed the instructions available to signal that we didn't need that). The location was excellent and even after missing the last metro/bus we got back ok after a nice stroll through an extremely chilled-out Porto. It would have been great if some of the lovely Portuguese pastries had made their way into the breakfast menu ... :) However, all the other extremely good things about the hotel (including the good bus connections into town, handy restaurants across the street and supermarket around the back) outweigh anything else.
Nice well located hotel with helpful and friendly staff
The friendliness and profetional manner in wich we were attended. And the effort ALL staff made to speak to us in English.
Very comfortable family two-rooms suite, well sound-isolated, good breakfast with a rich assortiment, the hotel is easy to find from the highway A29 to Porto.
Staff friendliness and relaxed attitude No
Everething was nice and fine No
Very clean, confortable, wonderful breakfast Nothing
The helpful staff on reception.
It is clean, the staff is friendly. There is now gym. The food is terrible.
The breakfest and the room
good value B&B, small but clean room, and 15 min walk into Ribiera so suited us well for a 1 night stop over
Nice owners. good breakfast. new towels everyday Bit far away from the city to walk but a underground very close by.
Great B&B, easy access to the Ribiera etc - 15 - 20 mins walk, 2 mins Metro Guimaraes, 904 bus stops on street leaving town, street behind to go into centre. Breakfast is fine, rolls, ham, cheese, croissant, yogurt, juice, fruit, coffee, plenty to fill you up. Many cafes locally offering great value for money and basic Portugese meals. Staff very helpful in the Residencial. Very good value for money - certainly recommend if you don't mind staying just a tiny bit out of the centre. Nice decanter of Port from the owners! Ask for a rear room - smaller but quieter.
Street-side room is very noisy, the sound like sleeping in the street.
The staff is great and very helpful. They provided us with very detailed info/map about what to visit and are very friendly.
The owners of the hotel were extremely helpful, giving us information about the cityand transportation. also, the hotel is in a great location, near a metro station
Welcoming and nice staff. Clean. Not so far from city center. It is okay for couple of days, if one doesn't look for luxury. Cold (no heating). No elevator.
Small family run hotel, close to the metro station (for those coming from the airport) in a 10-15 min distance to the city centre. Seemed to be a safe place, didn’t have any problems by coming home late at night. The room wasn’t that fancy, but clean and comfortable. Great price for value, excellent place to stay for those who are spending more time in the city, rather than in a hotel. Big thanks to the owners, their advices helped much more than any touristic book.
Very friendly and helpful staff - a lot of good advices and interesting information about Porto. Standard good for this price. We had room at the back, so it was quiet.
Staff was very helpful and considerate. Shuttle service did not start in time to get us to the airport for our flight.
easy to find and not far from porto airport
staff attitude was first class. pol closes too ealry opens too late
the hotel was handy for the early start at the airport as it is nice and close, excellent breakfast
Pretty good hotel, although basic. Staff helpful. Ideal for an Ikea shopping trip!
convenient location, polite, friendly welcome, good internet facilities, great beds, good airport shuttle service. nothing, it was great
Closeness to where I was working & the airport
The beds were clean and comfortable and staff very friendly. It is situated right next to Exponor. The walls, carpets and chairs in the room 304 were a a little dirty and had stains on them. The buffet breakfast was just ok.
The staff were very friendly and helpful. Hotel Tryp Porto Expo is conveniently located to Oporto Airport. It is a tidy, modern, business hotel, across the road from a large conference centre, with free car parking. If you book a room when no conference is occurring you can expect a very good rate.
The most positive aspect and probably the only reason I would go back is the Hotel location, regarding my needs, as it is accross the road from Exponor. I think the Hotel charges too much for a room. They are charging more than 90% of the Hotels in Porto for the season. They have a long way to go on improvemnets to justify their daily rate.
The hotel is realy good bargain. It was a nice suprice when after a long journey we entered our room and found some fruites and cakes on the table. Great location - next to metro - you can easily get to and from the airport, or you can walk to the city center in about 15 minutes. The hotel is next to the quite street so you can get a good night sleep. Not all of the staff speak English well but you can easily get along with them. Good breakfast - cheese, meat, tea, coffee, milk, juice, cakes, marmelade, fruites, yoghurt, corn flakes. Room wasn't spaciuos but clean and tidy. There is internet in the cafe.
near metro station, good conection with the centre of the city the staff didn't speak english
Some of the staff excellent, very accommodation and helpful; very clean, room cleaned every day though bedding not changed everyday. Room facilities as advertised on web did not exist ie tea making facilities, ironing facilities and availability of fridge/microwave. These were only available in the breakfast room.
The price and place, near to city center Cold also it is wet
Excellent hotel, friendly cheerful staff, fine breakfast. Room rather small and cramped, but clean and immaculate.
Close to city center. Hotel staff is very kind and helpful. Rooms are tidy.Overall it is very good value for money. A bit noisy as the walls are very thin. You can hear your neighbours' life.
Very clean, goog location a good price including breakfast
Good, clean, inexpensive, comfortable accommodations with a great staff
very good service in many languages, very clean and breakfast included very good and lots of it
the friendliness and helpfulness of the staff location was a bit average
This charming hotel with its lovely decor is still being sympathetically renovated. The short walk to the metro system means you are within reach of all areas. This was our second visit, it is good value, we love this hotel.
Individual, interesting hotel. Great Interior and Exterior decor. Off road parking free of charge. Garden to sit in. Great breakfast. Aircom in Garden rooms although we didn't require it. Good value for money and allowed pets at no extra charge in Garden rooms Slightly away from the main town. Approx. 20 minutes walk and return is mainly up hill!
the original features like chandeliers and furniture in keeping with the style and date of the Hotel. The staff were also very friendly it was a bit of walk from the main attractions, which wouldn't be a problem if the weather was good, but we had quite a bit of rain on our visit.
the place is really nice and realxing, altough it's location. The breakfast was nice, so was the staff.
One of these hotels you have to visit to find out the charme of Portugal. Although in the hart of the city is has a big garden. The rooms are situated around the garden in cabins. The architecture is beautiful, an oasis. Bathroom is minimalistic comfortwise but clean.
Very well located, comfortable. Quiet place in the center of the city. Interesting architecture. As usually in hotels not enough shelves and place in bathroom to put cosmetics and cloths
the cat living there, she came to our room to see us off when the day we leave the hotel. that was so sweet. and the hotel was so unique. the staff at reception are friendly, but not so helpful very much. i like them though. and the staff at restaurant are so kind and nice.
The atmosphere and the place is marvellous it's like living in a castle... A place where you have to stay almost once in your life It's 20 minutes walking from the centre downhill going to the centre uphill coming back but the place is so wonderful that you can walk
A very nice stop half-way between Lisbon and O Porto. The hotel is charmingly quaint, pink walls, old-fashioned furniture and pictures, beautiful trees and flowers; the swimming-pool garden is simply lovely. Kind a helpful staff. Very good breakfast. Had we known about all that can be seen in the surroundings, we would have stayed longer. Luso is worth more than a one-night stay.
I've alwaays liked to stay at your place.
- Proximity to tube station (approx. 8 min walking distance) - Personnel's politeness and willingness to help
the staff very helpful near by the street
friendly staff the room was very very small - very little floor space to walk around the bed and move to the bathroom
Staff is very friendly and helpful. They are happy to give advice and answer any questions about the city, sightseeing, transport etc. within the sphere of their knowledge. Close to Metro station. Room was tiny and the location was quite far away from the city centre to walk. This is not a huge problem for a short stay especially given the helpfullness of the staff and proximity to Metro stop. But for slightly more money I probably could have stayed closer to the city center.
Incredibly friendly and helpful staff; lovely experience. Great value for the money. Within 2 blocks of the Porto metro system!
The extra space reserved for smokers and the kindness of the reception staff. the objects forgotten during our stay were still available on request one week later Room size is limited
The room as ok and the staff was friendly. The location was great. The room wasn't ready when we arrived and it was after 13h00 and the air conditioning was leaking.
The staff was very welcoming, we had a nice time, the room was clean, very close to the bus station. The rooms are very small.
Everything! I cannot say enough great things about the hotel staff. They were amazingly friendly and they worked incredibly hard to make our stay wonderful. They gave us a lot of excellent advice on the area, and thanks to them we were able to maximize our time in Porto.
Located in a quiet area. My room had a brand new (but small) bethroom with an ultra modern shower The room was slighty cramped
Access to the beach was great. also good restaurant next door. staff very helpful and friendly. Being next to a regularly used railway line and quite a busy road were negatives. but for 1 night not a problem.
The guy (who possibly might have been the owner I feel) was very friendly and helpful, as someone who is not fluent but who can converse in Portuguese I normally find hotel staff that can speak English will not talk to me in Portuguese which at times I can find a bit deflating, but this guy was willing to communicate totally with me in Portuguese which I appreciated. Also the price of the hotel was very reasonable I stayed in the hotel primarily because it was near the Casino in Espinho in which I had planned to play poker, so I was quite horrified when after I had already paid (on arrival!) for my stay there he informs me that I have to be back in the hotel by 12 p.m. Otherwise I wouldn't be able to get in - that hasn't happened to me in a long time - also this wasn't made clear on the info on the hotel. I ended up moving to another hotel later that weekend because of this. Also the bed was very hard and uncomfortable and also really short - at 5'101/2 I'm not so tall but even my feet were hanging over the end of the bed.
Extremely friendly, patient and helpful staff location along railway (but fortunately there were not too many trains passing during the night)
Nice and tidy place. very nice and helpful staff with good command of English. 2 min to the beach Very close to train station (20m).
Staff were friendly. Room was very nice. good value for money no ironing facilities or one to lend so clothes were crumpled. No internet access
Some fans or air conditioning would be nice!
The staff was very pleasant and the location is great, in the city centre from where everything is close!
The location was close to the historical centre and the main bridge. Walking distance to everything. Lots of cafés in the area for having a breakfast. A very nice landlady. Very hard beds and no heating. There was a lot of traffic outside so the room was very noisy.
It was close to the centre of town The hotel is on a main road with heavy traffic all through the day & night - very noisy. The road was dirty & full of empty houses. Rooms were clean but beds old & uncomfortable.
Great value for money, centrally located. The manager, Claudia, was always very helppful. No lift.
The staff were very friendly and helpful, able to answer questions and provide information about buses and the Metro, value-for-money places to eat in the locality. The room, although small, was spotlessly clean. The residencial was safe and secure.
Very friendly staff, next to the metro and bus. Just 15 minutes on foot up to city centre. The owner speaks english. Nothing, in my opinion.
Staff was incredibly helpful. One of our group needed a taxi at 5am and we speak almost no Portuguese. At 5am a taxi was waiting for us. Amigo Jose was incredibly accommodating. A little outside of the center. For us that was fine, but some might not like to walk as much as we do.
The kindness of the staff and the cleanliness of the room. A little too expensive for an hotel not located in the center of the city
-Excellent reception, a family owned and operated hotel, with a very personal attention, they even helped calling the airport about a missing bag, the cleanliness better than in a 5-star hotel, and a good breakfast. None.
The hotel is very nice, very very clean, and wifi is free. The personnel reception is very welcoming. José, we have to thank you for your smile and your advices The hotel is near a bus stop (frequent), but a little far from metro stations. However, the tickets cost 1.5 euros, which makes it a little expensive to travel to the city center. Heating was a little slow in the room.
Everything! This was the highlight of our trip, we felt we found a gem of a hostel. It's family run, and the family are just lovely. Mr Jose and his son were delightful, helpful on all counts, even escorting us to a post office one day as we couldn't find it!! Hotel premesis was a lovely 100yr old building which felt really typical. Room was very clean, sheets were changed everyday. Breakfast was simple but very nice. Centre of town was a short bus ride away. All in all a lovely experience. No problems at all would definately recommend this place.
Bed was very comfy. Lovely clean room and very helpful friendly staff. A great stay. None
The staff was very friendly, the location of the hotel is in typical Porto district , so you'll get a taste of what the city is like instantly.
I chose this residencial because of the other comments and the proximity of my friends' appartment. Indeed, José is very helpful, the hotel is nice and comfortable and the breakfast is simple but good. A solid choice. As for me, I needed to be around the Paranhos area. But for people visiting Porto it's not the closest hotel to the centre.
All inside plus its situation in the center of Porto The intrance of the building
Excellent value for money, clean and comfortable in a good location I think free wifi should be available on the rooms, not just in the bar area
The hotel was excellent value in a great location very clean and very safe. Close to the metro station, making it easy to access directly from the Airport.
Order and cleanliness is exellent! No remarks
Everything! The staff were fantastic and speak several languages and were extremely helpful. The location was great for a city-break, and parking in all directions. The rooms were very clean and well laid out. Thank-you! The only fault I could find was that the bed was very hard, I like a soft bed.
A very good hotel - good value for the money. Great location just next to the center. Excellent breakfast - good value for the money.
Rooms look very new and are very nice, value for money. Breakfast is good, staff is very nice. Hotel is located on walking distance from city center. 7 minutes walk to the underground. The streets in the surrounds of the hotel are not very attractive (dilapidated buildings, almost looks like slums). No restaurant in the hotel.
very good brekfast, good location although area is quiet, 100metres to metro station so only 30mins to porto city centre
This was for an overnight stay between connecting flights. Location was close to the airport.
The staff were friendly, the room was confortable and the interiors felt very grand for the price. Large continental spread for breakfast.
friendly helpful staff difficult to find and location of hotel in run down area
very pleasent staff nice location,good value,local transport very close and regular,would stay there again
The room (we had a suite) was excellent and really good value for money. Also the booking in procedure was quick and efficient. There was a Metro stop near to the hotel and so the trip into Porto was very quick and simple. The biggest problem was parking the car. The hotel has no onsite parking and all the streets nearby are pedestrian only or metered and thus very expensive. The breakfast was very limited in choice and needs improving.
Very reasonably priced hotel in a super location. Cleaning staff were particularly friendly and even arranged our teddies beautifully!
quiet place bathroom facilities not all well fixed
nice interior, nice equipment we were check out before breakfast, it was not possible to get price except breakfast
The gentleman at reception spoke good english and was extremely helpful and polite.Front room with twin beds, not modern but very clean. Breakfast was adequate and fair for the price.