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We had car problems on arrival and were given a lot of help searching for solutions. Overall an excellent place to stay with nice and comfortable rooms and a good place from which you could explore Hildesheim and Hannover.
Very quiet, very clean. Very easy to reach especially if you have to visit the local Fair. The lady that is managing the hotel is really helpful, no matter the problem, she is always finding a solution. We have deeply appreciate her help. She can help you to carry very heavy bags..
Sauna, swimming pool, breakfast, ambiance, situation Noise in the non renovated room and beds not enough hard
Nice hotel at a superb place
Everything was first class - food, service, cleanliness of hotel and room, reception.
Central location, with good parking Hotel was not able to accomodate us for dinner when we booked in Perhaps a need for better soundproofing in rooms facing square, alternatively provide air conditioning. Front of house staff seemed to know little of local events
The friendliness of the staff were excellent, the room although not spacious was impeccibly furnished. The standard of the food was first class.
The staff at the Van der Valk were a tremendous help to me during my trip. I left important papers at the hotel and they located them (the room had already been cleaned), forwarded them to a hotel I would be at in the following days, at no cost to me. I give this hotel 6 stars...the breakfast alone was worth it. A beautiful hotel, nice touch with the fresh rose in the bathroom.
Location - the Market in downtown Hildesheim, Architecture, ambiance Restaurant service was excellent and so was the food when checking in, staff was not very friendly
Nice room, good sleep.
Minibar and trouser-press .
Location. When back from Hannover show it was like switching into a different world.
A fancy hotel with historical exterior but modern interior. Walking distance to central markt area. N/A
Personable, friendly staff, good service Bigger pillows would be good
Hotel is clean, well organized and serving a good breakfast buffet Even though I stayed in a non-smoking room, I suffered from cigarette smoke coming from opening on the wall. When I asked to receptionist, she told me that on 1st floor there are smoking rooms and hotel infrastructure let the smoke go to the upper floors. If you can solve this problem that would be nice.
I found the staff to be extremely helpful, this went from the staff at reception all the way through to the staff who cleaned the rooms
Very nice familyroom
rabbits on the lawn, stillness, nice decor no
Very pleasant personel. We had a family room which was perfect in size with good room for childrens play. There is a small play area for the kids near the lobby area and a PC to log on to the Internet. The hotel is located about 5 min. walk from the main shopping street. Parking is just next the hotel (8 euro/day). You can drive your car all the way to the reception to unload. We found the hotel easy to find even though others has had problems finding it. There are large signs directing you on the road. Follow them and you will find the hotel... No complaints at all.
Really nice rooms, lovely appointments in eg bathrooms. Lovely combination of old facade and modern details. The breakfast fruit looked a little less than fresh when we turned up for breakfast at 9am. The breakfast arrangement with different things placed in different niches in the building was a little inconvenient. Plus a lot of road noise, unfortunately.
The hotel situe
Nice and confortable hotel
Only there for one night but found the staff friendly and they all spoke English. Internet for 1 Euro/24hrs worked ok, Room was fine and Breakfast was good.
Spacious room - nice, tidy and clean - free parking area - great breakfast Not as close to citycenter as anticipated
Nice and quiet environment
We were pleasantly surprised at this hotel and the warm welcome and care we received on arrival. The room was large, clean and well appointed. The bathroom was large with a stand up shower with good pressure and luxurious. Breakfast was down stairs overlooking the outside courtyard which was beautiful. Breakfast was good value and plentiful. The staff are all lovely.
Very good rooms, nice view, near to the center of the town, beaufiful bathrooms
The room was roomy and comfortable with older furnishings, but with a very modern bathroom. The staff/owners were very friendly and gave personalized attention during breakfast. While gone during the day and evening for business at the market square, the Stratzresidenz was a 13 minute walk away.
we had an apartment it looked really great and it was very clean and tidy, their was no bath, but shower worked very well and bathroom was very modern and of good quality. the mattresses could have been a little softer.
quite near the highway but really essential.remember your mobile phone 'cause you've to call a german number to have the check-in.good breakfast and gentle owners. in a small small town, the owners didn't speake english.
The staff was very friendly and welcoming. The room was clean and everything was provided - I had no problems whatsoever. The location was a little far from Hildesheim, but the bus stop in front of the hotel made it cheap to get there.
*Nice and flexible personnel *Good breakfast *Good Internet signal in rooms *Good parking place *Clean rooms Soap and shower gel is good to be available in bathrooms.
For me a movie junkie, the outside architecture of the hotel reminds me the old house upon the hill from alfred hitchock's 1960 film psycho. Everything is excellent.
Very good bed and very good breakfast!!!! It was situated in a road cross, and very noisy.
When we arrived it had the impression of an empty buildingWe had to wait 30mins for someone to open up and let us into our room
friendly staff, excellent breakfast, nice hotel and rooms - excellent I cannot fault the staff or facilities, they were brilliant and it's a beautiful hotel. Stunning. location a bit far from everything!
wonderful staff and clean hotel room is a bit small and no desk in the room
Good place, large gentleman helped carry luggage up steps.Good breakfast.
Friendly staff,comfortable and clean rooms
Helpful, friendly staff. Very comfortable,clean room. The location was less than ideal, on a non- residential estate surrounded by small warehouses etc, quite far out of the centre, with no restaurants within reasonable walking distance, a definite disadvantage in the dark and/or at night, especially for single females, or anyone with walking difficulties.
Very good service,great support.
Very welcoming and friendly staff. Nice clean room. Bed lovely and firm with good blinds so a good nights sleep. Good bar. Breakfast was lovely. Smoking room above bar on the route to accommodation which after years of smoke free buildings is really horrible. Don't let this put you off more a reminder of how things used to be with smokers.
We had the hotel for our self, (only my wife and me) and the hospitility was just great. Nice old buildings Just perfect. :)
Very friendly treat during arrival and willingness to help to solve a minor problem.
very good service and nice staff
Very helpful owner
Excellent breakfast, very clean. Top notch.