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We used the hotel for an overnight stop on the way from the UK to Italy. It was excellent value for money as most French accommodation will only allow 3 people per room which puts up the cost. The apartment was easy to find, easy to access and we liked the gated car parking. It would have been useful to have a kettle and toaster in the kitchen.
Very nice to have a kitchen and separate bedrooms for 4 people plus a small room for our baby. Rooms were clean, though spartan. Very good value and easy access to autoroute. Beds were extremely hard and bedrooms only as large as the bed. Futon for couch not the most comfortable for sitting or sleeping.
Spacious independent accommodation. Secure parking.
Although it was freezing when we arrived there were good heaters in the rooms. The room was very dirty the carpet was not vacuumed.The oven had the leftover food still in it from the last guests. The sink, walls and table were dirty-the garbage bin was revolting. There was no privacy - if you opened the heavy security metal screens on the windows then all other apartments could see in. There was no Wifi or flat screen TV as stated in the website-we waited all evening for someone to drop off the required cable to have a wired connection-it never arrived. We booked for 2adults+3 children-the third child bed was on the heavily stained sofa bed-which was broken underneath-we had to request a mattress cover and blanket. This hotel is in an industrial park-there are no redeeming views. This is not a cheap hotel.
Staff responded promptly to my email enquiry requesting information about late arrivals and access to the room. The keys were left as explained in the email. The information on the hotel page on the booking.com website was not accurate. There was no flat screen tv or Wi Fi internet. The rooms were cold and the furnishings were tired and shabby. The kitchen was supposed to be equipped for 6 but there were only 3 glasses and insufficient of other items. There was no toaster or grill pan. There was no breakfast available and no access to the fitness room. The hall ways were very noisy and other occupants coming in late could easily be heard. The reception was not open during the stated opening hours. There was no information available about local facilities eg restaurants
close to main route
Price, location and space. Excellent value for money for family travellers. Hotel directions posted on website slightly inaccurate for the last 0.4km.
Good location of hotel with plenty of shopping in vicinity. Easy access from motorway. We stayed in an apartment/family room with 4 beds. It was spacious and our kids really liked it. Good parking facilities and we were able to park just outside the entrance to the house. All equipment and radiators switched off when we arrived. It took a couple of hours to heat the room up which was not good arriving in the evening with young children, There were also a couple of broken light bulbs so we had to move table lights around.
Very spacious, clean and peaceful. A kettle would be a welcome addition!
We had roaches in one of our rooms and the rooms were not private and we felt a bit unsafe.
Quiet location, as long as you keep the windows shut in the early morning Very run down rooms, well worn, but hotel is undergoing a complete restoration at present
Ideal for check in at any time. Great for long journey from UK to South of France as not in central city yet convenient to motorway and nice clean quiet room with en-suite. Air con was noisy. Cost of meal / drinks were high so we ate next door in the shopping arcade. Holiday Inn should provide food in line with their 3 stars. Breakfast was ideal - self service with a range of options - at a 3 star level
Room was very comfortable, perfect for a stay while traveling south Breakfast was very poor quality
its always very comfortable and quiet. Good safe parking with so many good restaurants and cafes nearby we would not pay the Holiday inn prices
Good value for money; large comfortable family room for four, helpful, friendly and efficient staff. Part of an out-of-town shopping complex with a very large supermarket, so useful for stocking up. No problems!
No hassle Outside parking not as secure as I would have liked.
Te easy way to reach it, the quality of the hotel.
Ease of parking, easy to find the Hotel without going into the town, next to shopping Centre.
it was close to Zenith the shower curtain was dirty and smelled, for €14 the breakfast was pretty poor. A basic chain hotel at 4* prices
The room was spacious and pleasant The location of the hotel was disappointing in that it was in a commercial complex most of which appeared to be closed down.
Best hotel ever. Clean - great pool - spa. Helpful staff. I'd stay here again. Loved it. Loved everything.
Friendly staff, clean rooms , nice restaurant , good value for money
Staff were very friendly, Hotel was ideally located, room was very good
Right in the heart of town. Lovely room with a very clean, modern bathroom. Room was a litle cramped but that was because we had an extra bed. Beds confortable. Rooms heating. Staff very friendly. Free street parking on Sundays.
I thought the hotel was excellent. The rooms are comfortable, clean and so charming. The staff was friendly and helpful, and I was impressed with the class of the establishment. The nights were quiet and peaceful, I truly was able to rest and relax during my stay. I highly recommend to everyone!!
Location and staff Room a little small but ok
Great location. Friendly staff. Staff recommended a good restaurant. Facilities a bit old but clean.
The staff were very friendly and helpful. The tv was good, there were a lot of channels. The room was clean also. Maybe there could have been a kettle and some teabags, milk and sugar to make tea in our room. Also, some more pillows would have been nice. Everything else was perfect!
In old town centre. On site secure car park.
very good position in dijon and staff excellent no
Redecoreated, spacious, clean and confortable room. Non-smoking rooms have smell of cigarette (there were smoking gests on them)
Very convenient location to the old city, close to good restaurants, very friendly and knowledgeable staff .
The staff were very accomodating and the location was great The lifts!!
This is a lovely hotel in a lovely city. The hotel is in a great position for shopping and for seeing the sights of Dijon. I would highly recommend this hotel.
A great, clean, comfortable and central hotel and with free garage parking! Restaurant is well worth a try, also. Will stay again for sure!
Know what to expect, expect Sofitels to be excellent! Usually have great resturants - Dijon's had an excellent one. The staff were very helpful..
the restaurant poor satellite TV
Luxurious room, friendly and helpful reception staff, good location Bar staff mostly absent and were not attentive
Nice location, close to city centre.
Excellent location, friendly staff, the room is great (roomy, clean, nice lcd tv), esp. the beds, which are extremely comfortable (what they call "mybed"). Even though the price is not too cheap, we still find it's great value for the money.
The room was very clean and quiet and we enjoyed a very nice continental breakfast served in the room - with no additional charge - Difficulty to open and/or close the windows and shutters
Location is good. The room was very nice, but a litle oldfashioned. You have to ask for the parking lot key every time you need to park your car. And the entrance for the parking is in an other street, behind the hotel.
Bar closed too early - we arived at 10:45pm and it was already closed
Needs upgrading to withstand their status.
Very convenient very clean
Good location, very close to the train station and to the city centre. Quiet room. Internet works well. We were two people but several days staff only left one bath towel!
very friendly staff & just a stone throw away from the city centre the room was clean but old, a renovation would be nice. the parking is quite narrow.
Courteous and helpful staff The shower had very poor water pressure and the surface of the bath was extremely slippery and dangerous
nothing accept for sleeping - breakfast was ok they were not rude but unhelpful and it was a bit old shabby it didn't feel as though it had been thoughly cleaned for a while but it was tidy and neat
The breakfast was very good and the desk staff was excellent
The very comfortable large rooms with kitchen facilties, great location, very helpful staff. There was a problem one night with loud noises from the plumbing which we realized is a problem with certain rooms. We were very helpfully assiged a different room for that night.
Centrally located. Large rooms. Flexible about requests. The Air conditioning did not work properly in one of the two rooms I booked.
Central, large room, well priced Dated bedding/beds, carpet, due for tlc
Great location right in the heart of town. Small but nice rooms with big windows and views. First room was not clean and had drapes ripped off the wall. Was quickly given a second room but card key system for electricity wasn't explained so I didn't have power the first night. Great potential for this place but not very user friendly.
Great central location, friendly helpful staff, clean & tidy, value for money, good facilities - jug, microwave, etc. Room smelt of smoke.
The location ... The room stunk of cigarrette smoke. It was stale and had permeated everything. We left the window open all the time and the air conditioning but the smell was so strong that it never disappeared. It was a disgusting room. The beds are fold away, sofa style. The toilet was like one that is found on trains and areoplanes. The bathroom smelt mouldy. It was a disgusting hotel and I would not recommend it to anyone,. We moved onto the Ibis which cost us less and offered outstanding value. It was immaculate.
We loved this little place! It's situated in the heart of the historical area and has a view of historical alleys. It has a kitchenette and we were able to make some home cooked meals. The room was roomy, comfortable and very pleasant! Nothing to complain about!
Great location in the heart of Dijon. not a great view, but nice rooftops.
Location is excellent, kitchenette is convenient for travel with young children, good and helpful staff. Parking is public, so need to walk from parking to hotel that may be inconvenient if you have luggage.
Excellent location, adequate cuisinette so that you can have your breakfast in your room, spacious rooms This time the staff was not able to help me with ordering a pizza...
The helpfulness of the staff. The central location. The first and more expensive suite we had was dark, no views very noisy if you opened the window due the air conditioner units operating. There were faults with curtains not well hung and not closing and the bathroom fittings were not all working. We did request a change of room and this was quickly done and the second and cheaper room was very good.
The location-it's in the center I didn't ike, that I had to wait for the morning coffee for 10 minutes and the breakfast selection was poor. The room was a bit worn and it was difficult with a child to get upstairs as the elevator didn't go to the floor the room was located on. And also some of the reception ladies had a bit arrogant attitude.
The staff were welcoming, the room was clean and very comfortable. The bathrooom was modern and very well equiped.
Excellent location and accommodating staff. The only things I didn't like were that the room did not have a comfortable chair to read in, and the bathroom wasn't supplied with soap. I like to sit up while I am reading, and not at a desk chair. And I don't like to wash with shower gel.
nothing to mention
Great location. Amazing restaurant. Helpful staff. Quiet room Outlook from window
Please write at leastThe decor is very attractive and the staff super helpful by driving us to the train station during a strike.
Good situation in the center of Dijon Hotel sart renovation, restorant was closed
More or less central, City-Ticket included, staff very friendly and helpful, room not too small, gratis parking. Interior fairly outdated and needs some renovation. Breakfast is not usual quality you will find in Mercure. Would only recommend if not charged full price. Otherwise you find reasonable and comparable room for less.
The hotel is clean and the staff is kind A bit far from the city center more expensive compared to other hotels of the same level where we have been in France
The location and the friendliness of staff
Very modern, clean rooms. 10-15 minute walk to the historic centre.
Swimming pool was just the thing needed after warm trip Restaurant very costly
The restaurant There was no indoor pool as stated on booking.com and was the whole reason for us booking this particular hotel - so we were extremely disappointed.
My partner and I are vegetarians and while in France we found it very difficult to find any food that did not involve meat. However, the restaurant manager at this hotel was very sympathetic and arranged for a meal to me made that was not on the menu. Fantastic! The only complaint I have is that the room smelt slightly of damp.
Excellent Restaurant Rooms were dull and in need of updating.
Good location, lovely room and wonderful staff None
The town was alive with a music festival, when usually Sunday nights are very quiet. Also friendly and helpful staff. Turning the power switch on, that just looks like another light switch was not obvious.
The location - this hotel was two minutes walk from the bus/railway station (which was convenient) and five minutes walk into the town centre. Shops and restaurants nearby. I requested on the booking form "A room with a view (if possible)" but was given a room with partially opening frosted windows. The room was gloomy and smelt of cigarette smoke. The 'view' was of the fire escape of the adjacent unoccupied building. I asked at the reception to change rooms, which they did. The second room was bright and airy, with double opening windows, small balcony and a good view. The breakfast was expensive for a cold buffet. €8.50
Close to rail station and city centre. Hotel was excelent for the price. Nothing specific.
We apreciated the kindness of the staff and the cleanliness of our room. The only thing that we dind´t like is that the hotel is not so close to city center as we´ve imagined. It´s about a 10 min. walk.
Location to the Train Station. The furniture in the room had been updated but shame the walls were not painted, they looked cracked and dirty , plus mould on the shower door. Also the walls are so thin I could hear the person in the next room thinking!
This is a good hotel very close to the main train station - less than a 1 block walk. Also convenient to stroll to the historic downtown. The tram that circles the city stops right in front. Marvelously helpful clerk at the front desk. The breakfast is the bare minimum that one might expect.
Comfortable room, good facilities The only drawback: the parking of hte hotel is in a different place.
Large room; comfortable; staff very helpful Street noise
Big room, friendly receptionist. Leaky shower, shabby breakfast room, broken coffee/tea machine at breakfast.
Very close to the city center. The hotel has no parking but the have and agreement and you can park 24h for 6.5 EUR.
Very clean. Decent pool. Strong WiFi in lobby. Reception switched us to a room that received the WiFi signal. Across the street from the gare train station. Walkable to sights in Dijon. Most rooms don't receive WiFi signal. Rooms are very small. We stayed July 2010 and there was loud road construction just outside.
Good central location, but in one way system. Attractive central courtyard. Room much smaller than expected, overlooking busy street; took upgraded room overlooking courtyard. Dinner: food over complicated and not wonderful.
Excellent room, good location and parking.
The hotel was very nice and very comfortable with very helpful staff. The breakfast was very good.
Located very close to the old centre of Dijon where sightseeing opportunities are best. Restaurants were in abundance.
We found the hotel ideal for exploring Dijon, the location being on the free bus route is a bonus. breakfast was adequate but could be improved by using a local boulangerie.
Hotel was spotless and staff were extremely friendly and helpful. Restaurant was not cheap but prix fixe was very good value for money. Well situated for old Dijon and very pleasant courtyard garden. Very quiet. Only previous point about needing better map or directions from station.
Location and parking The room was far from what I anticipated a 'superior' room to be. It was cramped and dated with a small double bed. Glad I was staying for only one night.
Free easy parking; cheerful breakfast staff. Small room (called Superior); outdated bathroom; stained lavatory
The room was quiet, clean and comfortable. We arrived around 21:00 and was looking forward to eating in the restaurant but it had closed minutes before.
we had a hire car and parking was close and train station also close to retrurn car no tea/coffee making. no frig, hand held showerhead without curtin water goes everywhere
Superb location of the hotel in central Dijon: everything is within easy walking distance. The room was smaller than in many Ibis hotels, the bed just adequate, and the bathroom facilities needed a revamp.
Hotel location was very central and ideal for our stay for a family wedding, within walking distance of train station, catheral and shopping area Rooms very basic and bathroom is tiny. Double rooms were actually twins
The hotel is ideally situated for exploring the centre of Dijon. Underground parking available right next door. Really good value for money.
Loacation excellent for local amenities
Staff very helpful. Disappointed that the bar closed early Saturday evening and didn't open at all on Sunday.Charged 9 euros per head more than quoted.
Beds v comfy . Clean and modern inside . v well placed Would've liked a kettle for a tea and coffee like you get at the campanile
easy to find and pleasant staff room very cramped with extra bed.
Nice hotel, great location
Hotel staff was friendly and helpful. It was also very nice to have opportunity to prepare a hot tea at room. I tried to watch TV in the evening but it shew some text in French only.
The food in the restaurant was of an excellent standard. The hotel looked like a prison
It was clean and convenient for the main motorway as well as being close to the town by taxi We went for breakfast in the morning which started at 7 am but at 7.45 they had no more eggs and when we asked if they could do more they simply said no! As we do not eat meat we didn't have much of a choice
Convenient location near to motorway. Ability to check in up till 23.00. Good level of service. Plentiful breakfast buffet.
Free WiFi. Easy to get to from the motorway if you are driving. Five minutes drive to Dijon town centre. Very helpful staff. The maid came in a bit too early and woke us up on the first morning! The bathroom is basic and small but does its job
Clean room, comfortable bed, good shower. Breakfast adequate but i.e. no boiled or fried eggs. Perfect for a night's stay on your journey. Not as close to the highway as they make it seem. Pay good attention to the roadsigns and roadnumbers.
Clean, modern, quiet Nothing
Staff very pleasent and very helpful. room was warm, welcoming as was the large and very comfortable double bed. No
Lovely hotel with French charm. Quiet and relaxed. Very secure parking. Good location in huge square with park and fountain.
good location for travelling through Dijon, easy to find
Nice staff, excelente location,, charming and spotless
Exactly what we anticipated from the web site - clean, atmospheric, friendly, helpful staff, good location. No complaints - good value for money
The hotel was clean, in a good position to visit the city and has an interesting look if you want somethin rustic and quirky. It was about a 15 minutes walk to the town center. The staff was ok, some could speak italian too. There is free parking in front of the hotel if you want to leave the car outside otherwise you could book parking in the internal yard but there is a fee for that. Overall it isn't a bad place to stay in if you don't mind small spaces and you are happy just with the basic services. The room size. It was very small, you could barely move around. The bathroom is tiny, you have to leave the door open if you use the sink because there is no space watsoever. We also think they made a mistake with our room and gave us a standard one rather than the privilege one. The air conditioning wasn't wworking properly and if you leave the window opened you might spend a noisy night.