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The spa is good A lot of extras to pay : parking, shower caps !! extra breakfast for children, ... even if the price of the room is more than 170 euro per day ! they do not accept Amex credit card even if you make the booking with it ?! the elevators are very slow to come. Impossible to have a late check out even for 1/2 hour
The spa is really nice The restaurant has no windows or natural light so despite paying full board we did not eat there. Hotel staff completely indifferent to this and would not even consider a slight reduction in the ful board cost. - "You booked full board, so that is what you have to pay". A shame, because otherwise its a very nice hotel.
The food and the confort and cleaness of all installations Sometimes meals were too noisy for our taste,but we were in Spain...
Location and the fact that it's new and not run down Air conditioner not cold enough, and this is the second time this has happened. However, Internet in my room worked this time although it was unreliable. The shower is so small it really is too bad. It is such a nice hotel. Food did not taste as good as before. I think that they have a new chef. Next time I'll definately drive to the coast for seafood and tapas
The food at the restaurant is presented nicely in a pleasant environment. Very nice establishment. The beds are hard which may suit some but personally I prefer a softer matress. I wish that there were more english tv channels. And tv access to services f. ex. wake-up service, billling info, pay pr. view. Lastly, I've stayed at the hotel atleast 3 times annd have never been able to log onto the Internet from my room. I usually give up and access my mail from the central lobby area.
The hotel was extremely comfortable and the staff was very friendly and accomodating. I liked everything
Friendly, clean and modern hotel with excellent facilities... all at a good price. Lack of English speaking staff in Restaurant. There was however an English version of the menu available.
Quality of the rooms
All ok (nothing special), but they should have a wireless network covering also the rooms, not only the restaurant
Great experience Room service cold
Room, beach, internet, spa it is not a family hotel
I liked the view, the location near to the beach, the location of the hotel restaurant next to the beach en the sea, the nice room, the delicious food,the beach,... The price of the drinks was very expensive, +/- 5 euro for a cola! The opening hours of the swimming pool were not ok (open at 10 a.m.,that is too late if you want to swim before breakfast) The pool at the spa was open at 9 a.m.but not good to swim.
The location on the beach front is fantastic. Also the spa is world class with a great variety of treatments. The bedroom decor is not luxurious as befits a 5 star hotel and felt a bit clinical.
Small but pleasant and clean hotel, nice pool and garden area. Restaurant for evening dinner is located away from hotel and offers a special menu for hotel guests which we found to be very limited choice.
Quietness, size of the bed..and bathtub in the bathroom No
Hotel rating below quality of accommodation. 2nd time we have stayed. Improvement on good hotel.
spacious and well kept room and bath, nice surroundings, good restaurant attached, easy to get to
it is a calm area, the rrom was big enough and the bed we just love them they can be adjusted automatically for head or legs comfort it was nice
The general level of cleanliness and the kind and helpful staff. Nothing to complain about
every thing nothing
Nice rooms. Clean, large and modern with good room service. Adjustable king size beds. Friendly staff and a buffet breakfast with a large choice. Very nice resturant close by. Plenty of room around the hotel and swimming pool and under cover free parking. We would go there again. Gps location using the hotel address took us into an old part of town about a km from the hotel. The hotel is actually on the main road to Tarragona. Only the desk attendant could speak english. No english menus or instructions.
I loved the sea view of our room, private parking and staff were very friendly. There were staff that organized fun activities for children. I found it very relaxing and fun. We only had breakfast in our package and we found 9 days of the same buffet a little boring.
Nice and cozy place, large beds and a big terrace. Perfect place for its money.
Being pushed and elbowed by old Spanish folks queing for the breakfast buffet; That I was so exhausted that I managed to fall asleep even though the kids in the room next to mine were screaming and slamming furniture into the walls. The luggage storage room was a joke, No security at all, not even a door.
Very small room jacuzzi in bath didnt work. coffee machine at breakfast didnt work.
Amazing location Cold pool
Comfort, luxury, beautiful setting. The options for lunch /dinner did not suit a family
traditionally designed hotel (with some modern elements) in a historic building, recently rebuild narrow room, overpriced, dark and tiny breakfast room, badly located, as apart from the very small historical city center, nothing is around, so that you need a car for going to the next restaurant or shop.
reception and bar staff were exceptionally polite and helpful only entertainment was on saturday night - poor band
Comfortable rooms with large beds, good range of food on offer, reasonable bar prices, great location on beautiful beach. 4 coach parties arrived together during our stay!
General impression of the hotel is great! Location is very good! Right in front of the city beach. 1 hour from Barcelona by train, 20 min to Tarragona (train station is in 10 min walk from the hotel). Convenient train stop. The design is very modern. Rooms are really big! The floor in rooms is wooden that makes walking pleasant. Food was good, varied and always fresh. The personnel is polite and kind. The walls are not soundproof. No tea-kettles and slippers in rooms. Inside swimming pool was for all-inclusive or for additional pay (as far as we understood).
Ease of access to beach and nearby towns nothing
Very nice location, fine hotel Parking spot hard to find
Hotel location (next to the beach), choice of dishes for dinner, room interior. Reception staff and management attitude to guests. The indoor swimming pool is in a very bad condition, because everything are rusty.
the location is very good! easy to find, near barcelona (if rent a car) and of course the beach that is two steps from the hotel door
The views... They were amaxing from the hotel room at the front of the Hotel. Staff very good and polite. The Food was not good... Breakfast was not great but the evening Buffet would be worth missing.
breakfasts and dinners were very good, personnel was nice and ready to help
the hotel is two steps from the beach and downtown, the breakfast is perfect, the staff is friendly and professional (a special mention to the receptionist in the morning and to the night auditor). Hope to see you again next year/ the floor of the bathroom should be cleaned better.
hotel location, the staff, the night porter was exceptionaly helpfull.
Right on the beach and a very good breakfast and friendly staff Air con not working properly electronic door cards always going wrong
Very nice hotel and very good the attention. Excellent location in fron of the beach.
I just loved this hotel. I had spare time over a long weekend, and wanted to escape the city. The staff were wonderful. The room was excellent . The breakfast just wonderful, with fruit and yogurt , meat, cheese, pastries, tea and coffee. Close to many bars and restaurants, and a lovely 2.5km walk to the Pablo Casals museum and the Sunday concerts, and lulled to sleep with the sound of the sea within 20m of the bed. Wifi, comfy bed, bathtub and fridge. Just great,I loved it!
The beach front situation was excellent. There were parasols for use by hotel guests on the beach. Beach chairs were $ but inexpensive. We did not have beach towels and they let us use the hotel's. We enjoyed a great gourmet dinner and breakfast buffet was excellent. Not one single thing. Except perhaps that there was no swimming pool.
Staff were helpful, room was pleasant and balcony with view over Esplanade was a pleasant way to unwind wgen we got back to the hotel in the evening. Convenient car parking nearby was also a big plus Probably the noise/talking drifting up from the area immediately outside the hotel used by people staying up and going on drinking late. Being on floor one and immediately above this area intensified the noise....
Good price for half board, good value for money. Good location close to train station to travel to Barcelona. Clean new facilities. Very friendly personnel. The photos on the website were a bit deceptive - the swimming pool area is not as big as it seems on the photo, and closed up by rather tall buildings. Buffet menu a bit monotonous. Noise and vibration from train line nearby.
Clean rooms, friendly staff, comfortable bed and swimming pool. Bad food (quality and variety), basic room with minimum outdated furniture, awful room service.
Ive stayed here twice & its convenient, a standard family hotel, near the beach. Buffet dinners & breakfast incl. In price was very handy for those on a budget. Balcony in our room was great cause it was big. Our room was not clean!
Close to sea. Bright and adequate Breakfast poor quality - but plenty of cafes near by
Not a lot ! Location difficult to access by car ! Accomodation was 1-2 star, certainly not Spanish 3*. Pool OK; WIFI OK We were looking to stay in Sitges, but it was full due to Bank Holidays. Calafell was a disappointing alternative. rooms was spartan; whole place seemed to need some TLC.
Nothing good can be said about this hotel! This hotel is not 4 star worthy! There was no roomservice no minibar, the room + bathroom were dirty upon arrival, I could not get a roommove that day, nor did anyone come to clean the room later on. The sheets on our bed was not changed during my whole stay which was a week, not even upon request. I know this for sure because my sheet had a cigaret burn, which I also mentioned to the front desk. I even had to pay for 6 icecubes I had put in two cups. there was no ice machine available.
Good family-hotel. Good and large beds, spacious room and spacious badroom, nice balcony, large closet for your clothes and enough cabinets for your gear and other stuff. Good location: Close to the railway station (100 meters) which brings you to the centre of Barcelona in about 1 hour or to St. Vincent de Caldiers in 5 minutes. From St. Vincent de Caldiers there is a train to Reus (about 1 hour traveltime). The hotel is about 5 minutes walk from the beach. The sandy beach is super and stretches out over a long distance (several kms we guess). Along the beach there are plenty of restaurants and bars to choose from. There is one small supermarket near the hotel and a small indoor market at 15 minutes walking distance. The swimmingpool is not heated, the water was about as cold as the sea. The whole day long you have to listen to music which is played over outside speakers around the pool, so on your balcony you have to enjoy that as well. The music sounds like semi-classical music that mimics the background music of the earliest Tom and Jerry cartoons. The music stops at 22:00, and the balcony-door is good soundproof so it won't keep you awake.