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convenient to our destination of Cocumond. the Restaurant at the hotel was great. the room was small for 3 I wish we had booked adjoining rooms, I would not have changed my mind in staying there.
The fixed price menus for the evening meals were excellent value I was unable to pay using my credit card (from High Street bank). I had to use American Express.
No heating in the room.tea making facilities not good. Room door needed fixing.
Easy to find. Car parking area. Good food. Friendly staff. Was able to make a hot drink in the room I.e tea coffee and biscuit.Would have liked more than two milks and maybe one or two extra tea bags as one of the tea bags was a herbal one out of the two. Nice clean linen and towels were supplied. Nothing much to complain about other than some noisy neighbours quite late - decided to take a bath - which seemed to go on for quite a long time. Can't fault the hotel for that.
nothing poor reception.very basic rooms
Nice, clean room, room tidied and clean towels every day. Easy to find on the outskirts of town. Preference to be roomed at the front; a new building is being constructed at the rear so building noise from early morning.
Ease of use as a stp over point from Spain to Guernsey Nothing
all good, friendly staff and great value for money
Clean rooms. Comfortable bed. Nice, quiet area. We stayed in a fully equipped, two bedroom house in Nantes in a gated complex, with a swimming pool, in an excellent location for the same money we payed for Campanile Marmande. I think Campanile Marmande is overpriced.
The attached restaurant had a great menu.
Cery friendly staff Nothing
Location superb, Nicole the administrator was first class - nothing was too much trouble. Room was exceptional Would have been nice to have a bar facility - we did drink superb wine but a regualr bar facility would have been a nice addition
Tranquil and very scenic location and nearby excellent restaurant- le Cyprien makes up for fact no diner served.
Superb setting and a beautiful room.
The view out the large windows was beautiful - rows and rows of vineyards bursting with luscious grapes! The staff was somewhat aloof and they lost my credit card transaction.
Atmosphere of this Chateau and room are excellent, wine is also great. We really want to come back to this hotel in someday. Nothing.
Nice clean spatious room, good breakfast No staff avialable anymore after 7pm, no mini-bar in the room
Beautiful surroundings,and beautiful hotel. The room(suite) was very clean, spotless! Very big and relaxing bathtub. Easy access to the town of Sauternes, and Bordeaux. It would be a little more helpful if detailed direction to the hotel was provided. The hotel was not too easy to locate. It would be a little more convenient if a restaurant was available onsite.
The location is great, The bathroom is majestic and the atmosphere is easy and great. well...only the pouring rain...
Location perfect for a short stay, staff superb, very comfortable clean rooms a very enjoyable experience.
Outdoor terrace areas were beautiful and the staff were really excellent. At breakfast, everyday something was missing I.E. glasses from the table or no plates at the buffet table, maybe it should be all self service. Breakfast and dinner were a bit overpriced.
Relaxing, great pool.
The location, Bazas was beautiful. The hotel is cute, with nice staff, and neatly decorated. The breakfast was expensive, and the service during breakfast wasn't very good.
Well-proportioned & furnished with pleasant view over pool garden and nearby town Nothing
The friendly staff and food
Petit déjeuner Hotel est un peu vieillsant et les chambres sont trop petit, humide, TV tres tres limite
Peaceful, relaxing location, very good range of facilities, staff very helpful and friendly.
Nothing really wrong with this hotel other than it badly needs updating. I believe however, that this is on the cards quite soon.
The room was good and well equipped and staff lovely. Stairs could have been difficult for people with limited mobility. Sofa in room was very hard. We had to put up the display at the back of the bed as we kept knocking it with our heads when in bed.
Friendly staff / Charm of the Hotel / Lovely breakfast on the terrace Front desk not staffed 24hrs but owners closeby. However, needed to ring owners upon arrival to get into the hotel -maybe offputting for possible clients without reservations, Not really a problem for us but more an observation for owners to maybe take into account.
price and size of the room and bathroom Noise as the most expensive rooms face a very busy street
Comfortable be. Charming host. Ideal stopover en route. Conveniently close to motorway.
Owner very friendly, cheerful and helpful. Room large, bathroom super size especially with double sink. Great to have free Wifi. Lovely large comfortable bed. Man made duvet too hot, man made pillow uncomfortable - too over filled and again too hot. No tea and coffee making facilities in room. Couldn't recommend hotel due to man made duvet and pillows.
The overall standard of the hotel and helpful staff Even though the hotel has a restaraunt it looks like it is closed for the foreseeable future
Very clean facilites It would be nice to be able to make hot drinks in your room - tea etc
It's location, it was peaceful - no disturbing noises late at night. It was clean, comfortable and welcoming N/A
Value for money. Restaurant had been closed.
Excellent receptionist, Ther samm The smallest Double Bed ever experienced in a hotel No Restaurant for Sunday Evening Guests
We use it usually as an overnight stop on our way to Spain. Cindy and the staff is very friendly and helpful if needed. no
the staff were very attentive
Excellent meal in resturant.Nice pool as well.
Pleasant and modern Nothing apart from the restaurant was closed
Clean with comfortable bed & good breakfast & friendly service. Restaurant closed on Sunday night - inconvenient when we had travelled all day - and most restaurants in town were also closed on Sunday eve.
The food(in the main hotel) was good but expensive.The village is nice. No hot food in the section we stayed in.
The quiet seclusion as only guests, in otherwise closed for winter hotel !Interesting village with a ca 1305 castle and close to Sauterne village- lovely countryside. Booking.com should not have booked us into a hotel that was shut for the winter. The owner who has second hotel at 100m. distance was friendly & helpful, but for less seasoned travellers this would have been very a unpleasant experience. We cannot recommend this arrangement.
Spotlessly clean and a warm welcome from the owner, but slighly less charm from the employee who checked us in and served in the hotel