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Excelent and helpful staff, especially aLEX on rECEPTION who spoke very good english and went out of his way to assist us. None
This was our second visit en routé to Spain Alicante and we find this Hotel excellent value, with really nice staff willing to assist in whatever you may require. The restaurant is excellent and the food well presented.Old World Spainish village with lots of charm and a lovely walk along the river bank at the bottom of the Town of Jerica.
We booked the romance package and everyone seemed to fall over themselves to make sure our stay was truly romantic and enjoyable
Very close to the water, nice view from my room. The food was expensive and not nice.
Locale to key points of interest ... indoor pool (fun for a family) ... easy to find after a long day on the road.
The hotel is nicely situated in the sleepy town of Montanejos. The staff does not speak excellent english but they find someone who does and are very friendly. All in all, the people in the town were nice to be around. The attraction of the place are the thermal fountains and they are definately worth the visit. The spa was closed on sunday and opened late on monday. The breakfast focused too much on the sweets.
Clean rooms and good facilities. The staff should learn at least a couple of lines of english. Just the most basic communication. Not everybody speaks spanish.
Pleasant hotel wioth all facilities, friendly staff, good location
Position and spa facilities Food was mediocre
The room was clean and modern. The room service was reasonably priced If you don't go with your partner, it's a strange place to be. We selected it because of the good price and it beeing close to the highway where we passing. It's no turist or family hotel.
Food and price Check-in was very bad. It is an automated system that relies on a reservation number which was not provided by the booking.com system
Rooms were very clean. Minimalizm. Jacuzzi in each room. 42" tv, but no English channels. Good sound system. Illumination in the room. Nobody speaks English! Only Spanish! Be aware! The system doesn't work properly: the self check-in does not work, very strange system entering your room: no keys, no cards -only a button by the door. But it didn't work, I had to call the lady to open my room -so it's not safe,if you don't know,who will enter your room while you're away. No descriptions how to use the system of the hotel, however it's made very originally. The idea is good, the performance - Spanish. Hotel is outside of any village of city-commercial district. Not suitable for old people or people with children. One-night-stay - ok.
clean modern room no english speaking staff,no information in english.no access codes given to gain access to hotel on arrival,no key for room.this hotel is designed for 'romantic couples' not wishing to leave there room.
There was no social area. Food and Drink were availble by room service. Check in was strange. You have to ring the speaker phone to get a member of staff to admit you. Once in, you can't get out!! Bit like Hotel California - you can check out any time you like but you can never leave! Garage security excellent - access to rooms is via your garage. The staff were dressed in clinical white - more like a private clinic than hotel/motel! An experience we would not have missed - food and drink very reasonably priced. The staff speak no English and we only had a little Spanish but we managed ok. We had a great night.
The room was comfortable if a little small. Efficient air conditioning and helpful staff.The food in the restaurant was excellent. - Freshly and individually prepared with regional delicasies. Road signs made it easy to find the hotel when travelling by car. Breakfast was basic with pastries, bread and preserves, but excellent freshly ground coffee. Smoking in the restaurant.
Only stayed for one night as a stop off on a longer journey but found the staff very welcoming and the room very clean & comfortable. Nice bathroom with good shower. Our evening meal in the hotel restaurant was excellent, continental buffet breakfast was basic but sufficient for us.
Cleanliness, friendliness and dinner. Breakfast lacked fresh bread.