Cons: I dislike the system where some people are served food and their neighbors are not and no one knows if or why they are being fed or not fed. Apparently, I was in some sort of category where I was fed and my seatmate was not and neither of us knew why. Also, the entertainment being pay-to-play is just stupid.
Oct 24, 2016
Pros: Friendly crew, always.
Cons: Whatever was served for hot breakfast on my flight (I think it was supposed to be scrambled eggs and baked beans) was absolutely horrible. Everyone in my section of the plane took one bite and passed it back to the stewards.
Oct 23, 2016
Fantastic flying expirence!
Pros: I was in Premium Economy and everything was wonderful!
The food the entertainment system and extra legroom (with a leg rest!) was fantastic!
I slept so well!
Oct 21, 2016
The Only Way to Fly
Pros: Excellent service and staff all the way from Heathrow to Los Angeles.
Cons: Got my seat assignment wrong after I paid additional fee for it
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