Overview

Grand Palladium Riviera Maya Resort & Spa

Carretera Chetumal Km 259, 5, 77710 Akumal, QR, Mexico
+52 984 877 2100

$242+

Overall guest ratings

8.7/10 Excellent
Based on 346 reviews

Review highlights

  • 10.0
  • 9.5
  • 9.0
  • 6.0

Good to know

  • Friendly atmosphere
  • Recreation staff is nice
  • Pleasant hotel grounds
  • Clean hotel facilities

Nearby

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    About

    Putting you within a 10-minute drive of Xpu-ha Beach, Grand Palladium Riviera Resort & Spa All Inclusive offers a private beach where you can enjoy beach umbrellas, volleyball, and sun loungers. 9 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and body scrubs. Rodizio, one of 14 restaurants, serves dinner. 20 bars/lounges and a nightclub are other highlights at this upscale resort, and rooms offer up nice touches like free minibar items and jetted tubs.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Childrens programs
    • Laundry facilities
    • Laundry service
    • Child pool
    • Pets not allowed
    • Private beach
    • Steam room
    • Wedding services
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 346 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.5 "Excellent pool."
    • 9.0 "Excellent amenities."
      8.8 "88% thought the building was wonderful."
      9.4 "94% found the grounds to be nice."
    • 7.9 "Tasty food."
      8.7 "87% loved the menu selection."
      7.0 "70% loved the dining experience."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.7 "87% said the recreation staff was great."
      7.3 "73% thought the service was very professional."
    • 6.0 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
    • 5.7 "Internet is average."
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    Overall Rating

    7.4 Good
    Based on 152 reviews
    • 8.8 "Amenities are good."
      8.7 "87% thought the building was wonderful."
      9.1 "91% found the grounds to be nice."
    • 8.0 "Generally very clean."
    • 7.7 "Tasty food."
    • 7.1 "Good service."
    • 7.1 "Good location."
    • 6.3 "Rooms are ok."
    • 6.2 "Internet is average."
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    Overall Rating

    8.4 Excellent
    Based on 193 reviews
    • 9.6 "Excellent pool."
    • 7.8 "Tasty food."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.6 "Good location."
    • 7.6 "Good cleanliness."
      9.6 "96% thought it was clean."
    • 5.9 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    Good to know
    "Friendly atmosphere"
    "Recreation staff is nice"
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    data provided by TrustYou

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