Would you like to save as your currency permanently or for this visit only?
STAFF VERY FRIENDLY AT RECEPTION AND BREAKFAST BUFFET.CONVEIENT LOCATION FOR EMIRATES MALL.EXTEREMLY CLEAN AND COMFORTABLE ROOM.OVERALL I WAS HAPPY WITH MY STAY AND I DONT MIND TO COME BACK IN THE FUTURE. CHECK OUT TIMING AT 2PM WAS GIVEN EASLY. FOR ARABIC VISITIORS I THINK MBC TV CHANNELS ARE IMPORTANT ALSO I RECOMMEND MORE STAFF FOR CHECK IN/ OUT AS THE PROCESS WAS A BIT SLOW.YET I DONT MIND COMING BACK ,OVERALL I WAS TREATED WELL AND I WAS RELAXED DURING MY STAY
It wa dirty!
The location, the staff, and the mall Cannot stream my iPad and iPhone to the tv
service was fantastic got upgrade as hotel wasn't full.
Everything, hotel was very comfortable and had a great location No
all were ok specially the front disk staff & room service staff nothing
I like it all, every thing was wonderfull none
close to shopping
i didnt like the location of the room .. its was 5 min walking from the left ..
Great Rooms, Close to Shopping and entertainment areas. I liked all
Employye appreciation and the cleanness of the rooms.The comfort of the room. nothing
The rooms are very well furnished, very comvortable, sapcious, and clean. location is excellent. the elevators are centered in one area wich make them very far from some rooms.
Everything was perfect amazing hotel very clean classy and luxury Nothing at all
Location not convenient to tourist attractions Room carpet not clean This is not a 5 star hotel Poor parking arrangement
Great location. Easy walk to the Mall of Emirates where I could catch the Hop On, Hop Off bus. Felt safe as I was a woman traveling alone. The atrium, open air style of the hotel cause the noise to travel making it difficult to get work done while in the lobby. Noise could not be heard in my room. On checkout, babies were in the lobby crying making it very unpleasant place to be.
Location The room sairvces
Stayed in executive suite. Loved the room. Love that all the lights were remote controlled. Room service and cleaning services were great. This was supposed to be a five star hotel, and that it is not. It is maybe a four star at best. It's great if you can can get a discount online, but not paying full price.
it was clean Wasn't aware that the breakfast wasn't included even though on the hotels site all rooms come with breakfast. I also wasn't pleased by the policy of having to provide a certain type of ID for my guest even though the room was in my name.
Nearest Emeirat Mall
perfect reception. modern accommodations
Don't offer breakfast included. Bad service in the check in.
This guest did not leave comments about this hotel.
The Health Club was very good, and the thai massage lady was exellent The time it took to check in and check out - it was too long. Also, staff were not clear about breakfast charges in the first instance. The hotel was busy and I was asked about three times when I am checking out - I found this very annoying especially as it had been previously agreed that we could check out a lat
Bad hosptality by reception steam bath not valid
the service was too slow. Hard to get Taxi or transportation. They should have transportation to and from The Mall of Emirates because the Taxi drivers cause a lot of troubles taking us there because it is close to the place.
The hotel is well suited to short breaks in Dubai. The room was a good size, well equipped and easily accomodates 4 adults. It is within walking distance of Mall of the Emirates and an easy car journey from the beach and Wild Wadi. The road system around the hotel is frustrating due to the one way system and poor signing. The hotel would be better served if it could place a small sign near the traffic lights down the street (not unlike the hotels in the marina area).
Nice decor and ample room space & facilities. Parking was great. Restaurant food was not bad and affordable. Hotel staff should be lenient on check out time esp if you arrive after midnight.
The location and spacious rooms. The maintenance as one of the floor tileswas broken and not fixed properly.
To be able to cook our own food in the apartment and the location near to the Mall of Emirates. Not much choice at breakfast.
Rooms & the location of the apartment. Breakfast
The location of this hotel is really nice because it's not far away from Emarits Mall just 5 mins walking Well inside the room there's no WiFi just LAN cable for free of charge but in the Lobby they have WiFi but you have to pay for AED 20 per half hour it should be free of charge like other hotels
The hotel is near the mall of emirats , shikah zaied road, jumaira. All withen 3 min by car. Dusty balcony
The early checkout
The staff were very friendly, I was upgraded to one bed room suite which was big enough and clean, the service was very good. extra care should be given to the swimming pool and its cleaning.
Spacious, affordable, and met all of my family's needs.
location its close to the mall , nice and polite lady in reception and nice swimming pool guy very bad and poor room service and house keeping
Nice location and near emirates Mall for shopping and relaxation
Spacious, clean & worth the money you pay for
Very reasonable price for a 3 bedroom apartment. Nicely put up rooms and pleasant staffs.
We received a free upgrade directly offered by the Front Office Agent.
The hotel was nice and clean. Very good value for money hotel.
cleanness, room design, room space, room full of all guest needs, parking,hospitable front desk. Slow service, tried to charge me for phone calls which did not complete (no answer at the other side)
The front of house staff are efficient, friendly and helpful. The studio was exceptionally clean, comfortable and everything worked - including the fee wifi. I would always suggest that you take an adapter with you anywhere in the UAE No mugs to drink from, only small coffee cups. and 3 appliances for one socket - small no big deal gripes!
Calm and clean The rooms are not cleaned properly even after we tell them. Also there noise at late night.
Friendly staff, clean rooms, great value, very pleasant stay. Couple of towels in kitchen would have been nice.
It´s new. Staff is excellent. Have parking area. Difficult to find.
The staff were pleasent and friendly, the rooms and service were outstanding and nothing was to much trouble, even attending the room late at night to sort the internet for my wife
clean rooms. nice furniture. the hotel information on the website said that the hotel is walking distance to the mall of the emirates when it was actually a bit far. it would have been better if they had specified how many kilometers or so. the hotel was also fairly new, so a lot of the services were incomplete in the hotel (the pool, the hotel sign), also they started fixing the sign early in the morning while we were sleep
It has ample parking space. It is easy to find the hotel location. It has sufficient lift facility for access. i think the lighting condition in the kitchen area requires some improvement.
It is very new hotel however there are a lot of things that needs to be developed. Location is not so clear, there is no hotel Logo. No Telephone, they just gave a mobile!! to call them yes, i have booked one night and during my arrival i change my mind and i extend it to 6 nights and by the next day someone call me to evacuate the hotel for municipality issue. and unfortunately some one from their staff change the contract that i signed from 6 nights to one night. which reflect a bad attitude.
clean and suitable for couple of days only
Clean - close to every thing Staff
The rate of the hotel is perfect. + Free WiFi + Large rooms + Best for families + Cheap breakfast buffet.
The Internet was fast and the hotel staff were very helpful, friendly and available. They need bowls in the room as they have everything else. Also going into the underground parking is a little tight, but then again it is great just to have the free parking.
The location was good. lack of staff, found some staines in bathroom towels (twice) and the internet was very poor, disconnecting and very slow speed.
Very convenient location for shopping and the metro. Good value for money; the apartment was very spacious, parking facilities available and the staff were pleasant and helpful We could not get the free wi fi internet connection in our room and although the staff did try it was not available throughout the stay. Fortunately it was not imperative for us.
Frendly stuff, responsable elevator It was not soundproofed, you can hear cars' sound
Very Comfertable, Affordable, and Clean. Perfect location if you have a car, near mall of the emirates and kind of in the middle of all other activities. I read reviews befor booking and because of its price compared to other hotels, i kind of hesitated thinking it wont be as good as the others. However, it Really exceeded my expectation. Would definitely go back again. Very Recomended. Walls seem to be very thin. I could hear the sound of the shower of the adjacent room early in the morning. Wasn't that bad, but still could hear it. You need to have a car, the nearest metro station is not that close.
the parking I waited an hour to get my room after demanding an upgrade and waiting that time with a crying baby!!! stupid design layout of the toilet seat almost next to the bed
I like the design of the rooms, lobby is also fine. I think they have some kind of drainage problem, water does not go as fast as it comes.
every thing was nice except the bed the bed was not comfortable at all... i had to sleep in the sofa all nights
Nice lobby Decent staff Decent rooms Decent price Paid Wi-Fi Paid Breakfast Inconvenient Location
Lovely room, food very good, bar staff service excellent ( olga first class service) deli food always good, pool very clean , Not enough sun loungers, no crockery or cutlery in studio room therefore micro wave and kitchenette useless, my husband asked for early check in weeks before, we waited over 3 hours for our room and one of the receptionists tried to make us have a classic room instead as they had double booked( but they didnt tell us about the double booking)
the pool on the roof is very relaxing and the location next to Mall of the Emirates, i hope the prices stay like they are now. lack of restaurants in the hotel, but then the area is packed with many choices of food.
small suit and not comfartable for family stay small suit and not comfartable for family stay
modern and clean. this is a new hotel I hope still like this. one bathroom and one shower separate. Internet charge is extremely expensive!
Hotel was clean and the staff were very helpful. Check in was very fast. Moreover, the hotel location was good, it was in a walking distance from Mall of the Emirates however a little far from other attractions such as Burj Khalifah and Dubai mall. In general it is a good hotel and I recommend it.
Quiet , professional business hotel with lovely helpful staff in a great location in Dubai. The pool area is very small with only a few loungers and these are usually taken by 10am by the sun worshippers who stay for the entire day which means then you have to get a taxi elsewhere to catch some sun.
The restaurant should definitely be improved. Even though the place looked nice, the food was awful. I wouldn't recommend it to anyone to eat there.
Provide internet access in the room. To access internet in the lobby or dining area,you have to use passwords provided on slips of paper and it only last for one hour, Net access is common now; business travellers don't care about the additional charges but having to reenter a new username and password every hour is very annoying. Breakfast needs improvement and improvement in internet access
Layout of suite was very inventive.Pool area was well designed with water features and very comfortable loungers.Did not get time to use the gym but noticed Powerplate machine. Free internet,games and library was excellent. Staff generally very efficient and friendly Limited choice of food for buffet breakfast in Ibis. No bins in the bathrooms. Air conditioning not very good in the suite. Got the impression that staff member dealing with check out didn't really know what he was doing!
It was nice stay & staff , service was good and rooms are well maintain and bathroom toiletries are best. Breakfast was not up to the hotel standard. for pure veg no hot menu was available. should be buffet breakfast and variety for vegetarian.
Price is very good and the room is 5 stars although the hotel arted as 3 stars by Dubai Gov. Housekeeping is very bad, they do not replinshe the dialy consuemables items at the room.
The location because its near the mall of emarites beside it market and resturants, the staff are friendly and kind They take charge for the local calls,and take 500DHS for each room inccuranse cash
hte service was great as well as the genaral feel of the rooms. you guys need to offer free wifi in your hotels, atleast affordable internet as 80 AED /24 hrs is plain expensive. Its the new age and u already markup everythin at the hotel. So y not offer something in return.
proximity to the Mall of Emirates swimming pool, health club and oulets not yet open
Bad Receptions lady they made reservation for one bed and the room was not connected, I spend one hour to explain that we are family and we need at lest to stay at the same Flore .
closeness to the city, flexibility, breakfast, shopping mall, mass transit availability, value for the price. offer better suites at the hotel for family of 4
decor reception too slow
I liked the room style, luxury furnished room and finishing of entrance lobbies.... They don't give you the impression of a 54tar hotel
Very service minded. no
it was quiet