Reviews for Alamo in Ann Arbor
- All reviews 100%
Aug 16 2017
Pros: people at the pick up site at Ann Arbor Airport were helpful and solved my problems, very thankful for them.
Cons: Hard to contact anyone at Alamo about an extra charge that I didn't deserve for one more day despite initially reserving for 2 weeks and we actually used it for one less day. The corporate 1-800 number was useless, we only resolved the problem when we talked Jason at the front desk in Ann Arbor who was very helpful.
Aug 6 2017
Cons: No ez pass available for rent. That made the drive longer and more expensive.
Jul 28 2017
Great Experience at Hertz
Pros: The customer service at the customer service counter and rental return were both excellent. Furthermore, the driver to the airport terminal went out of his way to make sure I got to my flight on time. I wish I could remember his name!
Cons: Hertz is usually too expensive. Thanks to Kayak, I was able to find a good deal and use this car rental company.
Jul 25 2017
Pros: They didn't have the vehicle I reserved and substituted a larger one. The back seat was covered in dog hair and the gas tank nearly empty.