Reviews for Alamo in New Haven
- All reviews 100%
Aug 16 2016
Pros: Pretty much everything down to the manager who helped us very helpful and pleasant
Cons: Only thing the smell from previous user very stagnant order the manager did spray before we got in but smell lingered on for duration of time we had it
Aug 11 2016
Pros: I rented the cheapest car possible, some Eco or whatever. Got a free upgrade to a Jeep Renegade. That was awesome. Everything else was great, too. Friendly staff and quick service.
Aug 8 2016
Poor drop-off location
Pros: They had a bathroom in the office
Cons: There was only a tiny little sign in the front door that said Alamo. I never would have known that this was the drop-off location if Waze had not directed me here. No signage indicating where to leave the car. Improvement needed.
Jul 25 2016
Pros: + customer service was really nice at the location
Cons: - they were only open until 2pm on Sunday - they pushed too hard for me to get the rental insurance - they don't have a local phone number, and you can't reach a human on the 800 number.