Reviews for Alamo in Providenciales
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Aug 20 2017
Pros: We liked the upgrade to the Toyota Voxy minivan due to its spaciousness to accommodate my whole group... That may have been sheer luck because they did not have what we contracted for... The Alamo representative,Toya, was very pleasant...
Cons: The condition of the car was poor - One hub cap missing; Many dings and scratches, Check engine light on the whole time; Tires looking well worn; High mileage (73,000 miles). Fortunately, there were no breakdowns and we got everywhere without incident.
Aug 18 2017
Pros: Friendly and helpful staff!
Jun 18 2017
Pros: Easy at counter
Cons: Way to small easy
May 7 2017
Pros: Was upgraded from intermediate class to luxury/full-sized with no price increase
Cons: Alamo staff on 2 occasions told me to ignore the low pressure warning for R front tire as the sensor was malfunctioning. Guess what? You're right: the R front tire was flat on day 3. The sensor did work. Called for assistance: no answer. Called the office: no answer. My fiend and I then changed the tire, using the spare donut-tire which was low also. Made it to a service station and properly inflated the spare. Needed directions to the main office as they had no sign on the road. Agent at office said no phone service as electricity was out. Ever hear of cell phones? Everyone in The T&C has one. Turned car in at airport at end of vacation and asked for consideration for 1 day's rental fee. The answer from the agent was " No". I then stated that I might dispute the rental fee when it appeared on my credit card statement. I was then told by the agent, after a phone call to her manager, that if I disputed the billing thru my credit card company, my name would be passed to all rental car agencies on Provadenciales and I would never be able to rent any car in the future on the Island. Now, that's a threat if I ever heard one. What customer service ?