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Beds and room were comfortable. Had a good breakfast and everything was clean. Customer service was excellent as well. Rooms were pretty basic but for a one nighter or even an extended stay it is a pretty decent place to stay. One night was not enough to come up with any legitimate complaints. At 3 am and the group tired from the long drive, we weren't in any shape to scrutinize every detail (thing requires 100 characters so meh)
It was clean. The bed was uncomfortable and the heating/cooling system wasn't automatic so you are either boiling hot or freezing cold.
What a great value. The nicest Super 8 I've ever seen. Extremely friendly and helpful staff, clean rooms, safe area, good location. Would 100% recommend this place.
The beds were very comfortable, and the staff friendly and helpful. The walls were very thin, and you could hear the people next to you talking.
The stuff was nice. Love the renovations that were done. There was something left in the toilet so it seem like no one checked or cleaned the restroom. After the room was cleaned the door was not all the way closed after they left.
The room has a microwave and refrig, coffee maker and iron. Very comfortable and the breakfast provided was more than I just dounuts and toast, very good. The ice maker closest to my room didn't work and I never recieved my wake up call in the morning.
The location worked well for what I needed. Office staff was excellent. Blood drop stains on shower curtain, breakfast selection was minimal and what was offered needed stocked both days, toilet was short .
Breakfast was impressive. Not very clean and it is dated.
Hostess for breakfast bar was great very attentive. Made you feel special. Room is big with refridge Had trouble with key card working. Beds are hard and noisy like your sleeping on cardboard. And we asked housekeeping for room to be cleaned on day two so we can have fresh towels. They did not clean the room and their excuse was their key card didn't work, no one came to fix it until day three when we were checking out. I thought that was rude and inconsiderate. A/C rattled all night. I got very little rest.
Room location, construction stuff everywhere,
There was remodeling going on, so there was a construction smell and dust. No lobby area and you had to walk through the remodel area to get to the elevator.
I was very pleased with the room that we received. I was able to get more towels and shampoos and conditioner with a very pleasant demeanor. The pool and spa were great. Overall we had a wonderful stay. I can't think of anything that I didn't like.
Front desk was amazing, room was clean and comfortable When we asked for another towel the cleaning lady treated us like criminals, it was odd
Clean room, good breakfast, comfortable beds, great bathroom. Great staff, and security of my vehicle was great. The location was a little confusing, got lost when we came back to room from dinner, but not too bad, it is a small town after all.
Liked the price. The one time I didn't have shampoo and I was surprised there was none. No huge deal.
No shampoo or lotion in the bathrooms. No fridge.
The pruce was great for two boyble beds The room was not cleaned well.
Breakfast I did not like the fact that I was charged by Priceline and by Hampton. I am in process of getting it corrected. Hotel swiped my card and charged my account what they charge Priceline. I got billed 117.21 by Priceline and 98.40 by Hampton.
The staff, hands down, from the gentleman who was cleaning outside, the housekeeping staff, the kitchen lady to the front desk personnel, just outstanding customer service. With several positives there always seem to be a negative. The room was clean, might have been on the need to renovate side but fine really. The only thing that I could not overlook was the smell of sewer or drainage smell from the hallway???
we stayed here for two nights. we had a room with a microwave, refrigerator, and two queen beds. the beds were awesome. 4 full size pillows on each bed, big fluffy comforters, a tv with video game console, hair dryer, coffee pot, etc. very nice continental breakfast with hot items also like biscuits and gravy, eggs. the room was *$* dollars per night which isn't too bad. has a great indoor pool and hot tub also.
We stayed one night. Overall was a good experience. We didn't have time to use the pool, which is a good thing because it was closed! The beds and pillows were very comfortable! We have 2 little ones, and the sink in the bathroom was way too high for them to reach, and there was no stool for them to stand on. The breakfast buffet was ok - decent selection. Staff was friendly. Room was clean except for what looked 'crumbs' in the bed -- maybe the maid was snacking at the time she was changing the sheets?? The hallway was very hot, and so was the room when we first got in at 10PM. Good location - near restaurants and Gas. I would stay here again.
i like this hotel , next trip i want stay in the same hotel
The rooms were very spacious and the staff was outstanding. They went above and beyond to book us a second room at the last minute. They managed to get us connecting rooms at a fantastic rate. It has dining places next door, too!
We stayed 4 nights in Alamogordo using the Hampton Inn as our home base and took day trips to Ruidoso, Cloudcroft and Las Cruces. The rooms were clean, breakfast was very good and the staff was very friendly. We took advantage of the exercise room, the pool and hot tub. We would stay there again.
This guest did not leave comments about this hotel.
Location Room allotment is bad. Had to pay extra for the right size bed.
their customer service n/a
Located off the main road. We were in a smoking room. We bought odorizers to help with the smell.
Their customer service is excellent! n/a
It was right across from an ice cream shop We were told we could bring our dog and then got in trouble for bringing our dog
Clean room Beds were a bit hard
Kitchenette was convenient A little small
Nothing really, it's an very cheap place. The room was not clean either. I went to this hotel 24th October night & saw a horrible scene. 10/11 middle aged people were drinking openly and shouting at the 1st floor and at the 2nd floor. The hotel manager was also with them! I was scared for my wife's security. I couldn't sle
Their ability to accommodate your stay.
bed was comfortable, room was clean They do not offer breakfast. they are an extended stay hotel and assume all guests will prepare their own food
Location sink drain in vanity clogged.
It was the cheapest we could find. We just wanted a place to sleep but were unable to because of screaming. We are not very picky but this place was scary. The King size bed had a huge dip in the middle . The whole night my husband and I kept rolling to the middle. Old and very out dated, falling apart.
The location was very convenient. There was a LOT OF hair in my shower - stuck in the curtain and all over the bathroom. The bed was pretty firm, and the carpet felt like it had not been cleaned in this decade.
Super clean, plenty of room- no frills and perfect for an inexpensive stay. Nice, prompt, no-nonsense staff. I was expecting way less comfortable bed but it was great. Super fluffy firm pillows. Easy on/off road to get back onto highway to travel. Would definitely stay again. Was surprised pleasantly at the micro and mini fridge, and the hairdryer and iron. The shower head really is for tiny people BUT it didn't bother me, it just may be something someone else may want to know. The water was hot and felt great all the same.
Nice and comfortable room, very clean. It ended up being a great location, easy to get to the places I needed to go to and back. Good place for the price. Shower head is definitely very low, and it looks kind of old. I am about 5 2 so I did not mind, but anyone taller than that might. It is a cheap motel, so some of the other guests seemed slightly sketchy, but I did not have any trouble at all with anybody.
Nothing We were told our room was booked smoking even my printout said non-smoking. We got queen size bed instead of king, room next to hotel loundry room with dirty carpet and tub. When I asked for check out print I was told I do not get anything. Horrible experience.
The staff was very friendly. The room was clean, the bed was very comfortable. The location was great plus the price was great also. The bathroom was small but clean
The personel where very friendly and helpful. Towels and bed sheets very clean.
Low cost, pretty clean, microwave and fridge, close to places to eat, lots of puffy pillows Wi-Fi was poor, didn't work at first when I checked in and then again didn't work the next morning Room smelled very stale, not bad but stale Could have used a light blanket instead of just a sheet
This guest did not leave comments about this hotel.
Friendliness of staff & very clean
I liked that it was clean and it had all the cable channels. And also free wifi. Very good deal for the price.
It was close access to where I needed to be. Wi fi was not the best but was free
Best price and near to attractions Heaternot working in bwthroom
Very friendly and accommodating staff, clean room, comfortable bed, free mini fridge, microwave, hair dryer and wifi. Bathroom appeared to be remodeled, and it had a good shower. It looks a little run down, and the walls could use a fresh coat of paint. But don't let this deter you, as it's clean and a great deal for less than $----.
I KNOW I am going to regret this review, because the next time I come to Alamogordo, prices will have doubled... This place has character. If you enjoy off grid motels, you'll love this one. The room I had, 114, was super clean. Not a thing
Good location Very small bars of soap, small packets of shampoo. Minimum sets of towels. You get what you pay for - this is a budget property.
You can tell it is an older place but very well taken care of and clean. I love the retro thing anyways. Beautiful view of the mountains as well. They do need flat screen tv.
Gale and Scott made us feel like family. The room was excellent and very comfortable. Great breakfast. Will be back. That we only stayed one night
Helpful staff. Quiet location. Homey rooms. Not a dislike, just a comment. Could not sample breakfast because it served at 0830 and we had to leave earlier for a long day's drive.
nice and clean with the room not smelling like smoke Only stairs. Not for someone with any handicap problems.
I loved the quiet. It was cozy, and very comfortable. It is NOT a 5-start hotel; so don't expect it to be. I would gladly stay there again and again.
Location was good Furniture and carpets very dirty and poor condition. Not a cabin. Really a duplex with very thin walls and no parking. Lots of better places to stay in Cloudcroft at the same rate. Well never stay here again