Pros: From checking in the bags to boarding the flight, the staff was very helpful. They really care about their customers. My friend and I were separated on the flight and they did everything to sit us together.
Cons: I don't like sitting in the middle seat for 6 hours
Sep 23, 2016
Alaska's has more peaks than valleys
Pros: I liked the overall experience of flying with Alaska Airlines, flight attendants and crew were very friendly.
Cons: Food and entertainment was not very good.
Sep 22, 2016
Smoother than a fresh jar of Skippy!
Pros: Easy check in, boarding, friendly staff. Very smooth flight, nothing concerning. I saw Sully before my return flight and this was nothing! Makes you appreciate what pilots and attendants deal with.
Sep 22, 2016
Pros: Our ticket handler at Alaska Airlines ( Sep 21- SMF Airport) was the most helpful and patient person we have ever encountered! The tickets we had purchased through Kayak were charged but not booked. Juan did everything in his power to get us on that flight. And when the kayak company failed to book in time Juan got us on the next available flight, being to sure to find us the best price and a direct flight, versus the one we had booked earlier. Over all Alaska Airlines will be the standard my future experiences will be based off of if I am unable to travel through them
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