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Very helpful and personable staff. Beautiful quiet setting in the hills overlooking Rome
Was pleasantly pleased with our room, the location and the cleanliness of this hotel. Got the business card and will use it again. It was a bit hard to find.
Extremely friendly and helpful staff. They couldn't have done more for us. It was only opened one week, so they explained they have yet to improve the sign posting of the property along the route to the hotel, but they stayed in contact on the phone helping us to get there.
Very helpful. They got us to airport for 6:30 flight for extra charge, as the normal shuttle hours to Ciampino is 7 to 21 Shower pressure was low. Probably due to hard water.
quiet location, easy connections if you have a car, large room on 2 levels nice for family with kids, clean a little damp inside and sewers smell outside rooms at ground level in the morning, breakfast less than average, one loud birthday party organized in hotel main hall until 01:00 AM, I refused to pay total amount due for that night
We arrived late yet we got a warm friendly family welcome and made dinner on the terrace. Beautiful views over the city of Rome and very clean and fresh beautifully restored rooms.
Location embedded in the beautiful hillsides outside Rome, friendly and efficient staff, very reliable shuttle service, close to Ciampino airportand railway station, home cooking on demand, nice wines.
Very much indeed. Problems with hotel car service meeting arrangements.
The staff were excellent, the design, the service all excellent
Exelent stay ! We liked our stay at this hotel very much, nice big rooms, and the shuttle service was great.
Once again we enjoyed our visit for the third time. Particularly useful is the complimentary taxi service which we used to and from the station to get in and out of central Rome.
Nice room with an amazing view on the lake
The owner and the staffs are very friendly and their hospitality was super.The view from the hotel is a picture. The sign of the hotel was not yet on the gate, so it was hard to find the hotel.
the splendid view at Lake Albano (Castel Gandolfo) their lack of experience. The breakfast was very very poor, the dinner in the hotel was without choice, no price/quality. They have no experience in exploiting a hotel and should improve their experience by visiting other hotels. If they offer a dinner they should tell in advance that you will have no choice in food or wine. We think they still have to learn how to cook. They don't know how to clean so that everything shines, that they must clean the garden and the furniture in the garden so guests feel at ease, ...
The hotel has been recently renovated, it's very clean and the personnel very nice and cooperative. The hotel is in a quiet surrounding facing the lake.. The hotel identification is non existing so we had to stop at two different places for information before we finally found the civic address of the hotel.
The atmosphere. It's a special place, due to the lake, the view, the rooms. I loved it.