Good to know
|Value for money||7.3|
|Distance to city center||5.6 mi|
|Nearest Airport||Albany Intl|
|Distance to airport||1.8 mi|
|"The customer service was excellent."||(in 5 reviews)|
|"Good value, comfortable, spacious, safe."||(in 11 reviews)|
|"The breakfast buffet was great."||(in 115 reviews)|
|"No hot water for a shower."||(in 11 reviews)|
|"Shower has black mold on walls"||(in 7 reviews)|
|"No elevator to the second floor."||(in 7 reviews)|
Time of year
Show reviews that mention
|albany||in 7 reviews|
|bathroom was very small||in 11 reviews|
|bed was comfortable||in 20 reviews|
|black mold||in 11 reviews|
|breakfast was good||in 162 reviews|
|close to the airport||in 64 reviews|
|concierge named||in 6 reviews|
|customer service||in 12 reviews|
|elevator to my second floor||in 8 reviews|
|great value||in 19 reviews|
|hot water||in 36 reviews|
|location pool||in 121 reviews|
|location was good||in 70 reviews|
|pool area||in 99 reviews|
|room was clean||in 155 reviews|
|sheets were dirty||in 6 reviews|
|shuttle driver||in 38 reviews|
|shuttle service||in 40 reviews|
|staff was very friendly||in 129 reviews|
It was fair at best
The breakfast and the wall decor
My grandson and I were in town for monster jam. Not very clean and very outdated. very poorly lit out at the rear of the building where we were told to park. Didn’t care to attempt the dining room.
Modern, clean room
Bayhroom needed updating
Bath tub did not plug for a bath. The mattress pad was too small for the bed.
The male staff working the evening shift on January 4th was very unprofessional, unmotivated, and unwelcoming. I asked him a simple question and he never looked at me. He just kept doing his filing work and made me feel very uncomfortable. I understand this is not a Hilton, but the level of professionalism is sorely lacking here. For the price we are paying, I was disappointed and wish the accommodations were newer. The blow dryer coils were nasty with grime on it and the shower stopper was dirty too. I don’t understand why the upkeep feels so janky and old. The reviews online were deceiving and this place definitely does not earn higher than 2 stars. I would give it 1.5 stars at most. We should not be paying $80/ night for this kind of accommodation.
Read comments above
Convenience meets affordability at the SureStay Plus Hotel by Best Western Albany Airport, just three minutes from Albany International Airport and five minutes Times Union Center. Perfect for business and leisure travelers, our Albany hotel on Wolf Road makes it easy to experience everything the area has to offer. While many guests are drawn to our hotel's proximity (two miles) to Albany International Airport and complimentary shuttle from 4:15 am until Midnight, there are many other reasons to choose the Best Western Albany Airport Inn. Bet at the Saratoga Racetrack or catch a game at the Times Union Center. Dine at one of the 40 restaurants within two miles of our Albany hotel, or shop at Colonie Center or Crossgate Mall. Enjoy the areas stunning scenery and recreational activities at Lake George, Hudson River Valley, Mohawk River, Cohoes Waterfalls and Saratoga Springs. Located near University at Albany, Siena College, Saint Rose College and the New York State Bar Exam, our Albany hotel is also perfect for students and their visitors. Corporate travelers can make the most of their stay with short commutes to local businesses, including GE, Clough Harbour, IBM and Nano Tech Sematech. With a business center and over 5,500 square feet of conference facilities, our property is perfect for your next Albany meeting or event. The well-appointed rooms at our pet-friendly Albany hotel offer free wireless internet access, refrigerator, microwave, single serve coffee maker, flat screen TV and more. Get a great night's rest at our Albany hotel and wake up to a complimentary deluxe full breakfast buffet. Our property also boasts a sparkling, dome-enclosed, indoor heated pool and fitness center. To experience our clean and spacious accommodations and attentive service, book the SureStay Plus Hotel by Best Western Albany Airport today! Enjoy your stay!
based on 592 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at SureStay Plus Hotel by Best Western Albany Airport
Where is SureStay Plus Hotel by Best Western Albany Airport located?
SureStay Plus Hotel by Best Western Albany Airport is located at 200 Wolf Road, 5.6 miles from the center of Albany. Albany Pine Bush Preserve is the closest landmark to SureStay Plus Hotel by Best Western Albany Airport.
When is check-in time and check-out time at SureStay Plus Hotel by Best Western Albany Airport?
Check-in time is 4:00 PM and check-out time is 11:00 AM at SureStay Plus Hotel by Best Western Albany Airport.
Does SureStay Plus Hotel by Best Western Albany Airport offer free Wi-Fi?
No, SureStay Plus Hotel by Best Western Albany Airport does not offer free Wi-Fi.
Does SureStay Plus Hotel by Best Western Albany Airport offer free parking?
Yes, SureStay Plus Hotel by Best Western Albany Airport offers free parking.
Does SureStay Plus Hotel by Best Western Albany Airport offer free airport shuttle service?
Yes, SureStay Plus Hotel by Best Western Albany Airport offers free airport shuttle service.
How far is SureStay Plus Hotel by Best Western Albany Airport from the airport?
SureStay Plus Hotel by Best Western Albany Airport is 1.8 miles from Albany Intl. SureStay Plus Hotel by Best Western Albany Airport is 70.4 miles from Rutland.
Can you bring pets to SureStay Plus Hotel by Best Western Albany Airport?
Yes, SureStay Plus Hotel by Best Western Albany Airport is a pet-friendly hotel.
Does SureStay Plus Hotel by Best Western Albany Airport have a pool?
Yes, SureStay Plus Hotel by Best Western Albany Airport has a pool onsite.
Most Popular Landmarks
- Albany Pine Bush Preserve 3.2 mi
- Washington Park 4.8 mi
- Albany Institute of History and Art 5 mi
- Ten Broeck Mansion 5.1 mi
- New York State Capitol 5.3 mi
- Palace Theatre 5.3 mi
|Albany Intl||1.8 mi|