Would you like to save as your currency permanently or for this visit only?
The garden and pool area was nice. It was very over-priced compared to other, nicer hotels we have booked through the website. It is remote, which is not ordinarily a problem, however, the prices at the hotel for food, drink were relatively high and there was little alternative in the area. They advertise their 'water palace' as one of the hotel's amenities but there is an excessive charge for this facility. We were misinformed about breakfast times and were not accommodated having arrived ten minutes late.
The location. Too many noisy people in the swimming pools and SPAs; awful translation of messages into English; dirty pools; noisy corridors; bad quality of food and very expensive; awful room service (only till 22:15 and very few things). It does not deserve more than 1 star.
We had a very ejoyable (complimentary) 90 minutes or so in the 'Palacio de Agua' -- a funpool with whirlpool, waterfalls, wave machines, etc. All of this was very well organised with robes and flip-flops in rooms
We did not like the atmosphere or the restaurant we checked out after one night Lots of people walking around in White dressing gowns till 10.30 at night b even throu the lobby area