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Breakfast was fresh and offered variety of products including no sugar products. Shower was very poor, water takes long to warm up, one of the rooms we had the water was not hot at all. We also had problems with one of the doors which was not locking properly and needed a hammer to fix it. We booked to rooms double and ended up in a twin room as theer was an oversight by the hotel. The hotel is located in a area that offers very little place to park, it has space for 3 cars in the premises. Outside it is not possible to park more than 3 cars to park with the inconvenience that you need to park in the bottom of a hill by a bend.
The staff was friendly and helpful. Breakfast was very good. Convenient location for accessing Moorish Castle and Pena Palace on foot if you don't mind steep walks.
Quinta Das Murtas will offer everything a 2,3,4,5, star will not offer you......and thats true Portugese charm and charachter with all the comforts. A truely quaint and tranquil place to be in....which follow's true traditions.....
the hotel is located in the centre of Sintra. Excellent starting point for doing a sightseeing tour. we lived outside the hotel in an external appartment in the garden. Due to humidity the rooms are musty-smelling.
To have use of the living room on the first floor for enjoying the view along with a bottle of wine. The backyard bird aviary, rabbits and dog were so much fun to interact with. Would have prefered the breakfast start time would have been earlier than 8:30a to allow a better jump start on the day.
Very comfortable, well appointed room, with pleasant view over countryside. Good service and helpful staff.
Really large room with stunning views. Very helpful staff & a PC with free internet. Great breakfast too! Taxi drivers do not find the address easily, but there's nothing you can do about that
excellent breakfast room was too cold
Nice little Quintas a little bit up the hill but within walking distance of Sintra City - where everything is a little up the hill. Friendly staff! They gave good recomendations which of the palaces you definitely need to see - Regaljera, by the way! :-) Good breakfast in great atmosphere!
We really liked open space and nature. Very soothing. The hotel staff was very nice. The room was very moldy--too much humidity i guess. I strongly recommend that they will install fans and dehumidifiers.
great hospitality, personal, cozy and practical
Excellent decor traditional to the area relaxing
Pergola House was beautiful, the staff were very helpful and attentive. The house is very well maintained with beautiful gardens, Good selection of food on offer for breakfast and the complimentary glass of port every eveing is thoughtful! The location of Pergola House is perfect!! There was no air conditioning in the bedroom as stated in the hotel linformation which was disappointing.
very clean no tv in bedroom - that was surprising - I like to keep up with the news, but admittedly there was a TV lounge
If anything this hotel undersells itself. It is a beautiful place with extremely polite and helpful staff.
The location and homely feel of the Pergola house - was very welcoming. The breakfast wasn't as good in standard to the other breakfasts we had on our stay in Portugal. (The coffee wasvery bitter and the orange juice watered down).
Excellent atmosphere in very well, classically decorated, rooms. All the staff were most helpful and welcoming at all times. Very highly recommended. Perhaps the bed was a little too hard, otherwise excellent.
House had living areas for your leisure which would be very nice if traveling with other friends or couples. Very near waterfront.
We enjoyed the location, evening port, lovely clean bedding, tablewear etc. and friendliness of staff. We stayed in the ' flowers room' my husband is tall and suffers with a back problem. The beds were uncomfortable for him as they were quite a lot smaller than we are used to. The beds creaked with every move and we would request a different room with a 'double' bed, if we returned to Pergola house.
There is one of my best Hotel. I was impressed with hospitality service of staff and the garfen. I would like to stay there and going to Cascais again.