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Staff very good and quick to respond to requests, room very clean and well laid out and was very well supplied with items that are required for a short stay The lack of free parking
the location to the border of gibraltar only 5 mins drive to the border great location no complaints
Comfort Service No dislike
The room was much larger than we expected and the intrnet access was excellent and only cost €12 for 24 hours. No
The staff were outstanding and went out of their way to help us - very welcome as we were travelling with a 3 week old baby The restaurant menu was fairly limited and there were no alternatives close by
Total luxury. There was so much for your money including a free minibar and fabulour balcony doors to view the Gibraltar rock. loved it! The town is kind of creepy but nothing against the hotel.
Free mini-bar was very nice, also the furnishings were very new, modern and clean.
A well placed very clean hotel with ample space in bed and bathroom. A nice touch having a free mini bar refreshed every day at no extra charge. Very good location for ease of access to town, shops, supermarkets, some excellent restaurants, and of course easy access into Gibraltar. A superb place to stay for either short or longer duration. (booked in for 3 days first week in June 2007) One small drawback, the glass bathroom door was not full length, was not lockable, and could easily be swung either way, not catering for privacy.
The room was clean, modern and very comfortable and I had a pleasant view with two french windows. Its about a twenty minute walk to the border if you are catching a flight from Gibraltar airport or going shopping and I enjoyed the Aqa restaurant nearby. I would stay here again. Some international tv channels would have been good. Other than that no complaints.
Closeness to Gibraltar, easy to find when arriving by car. Comfortable and clean without being spectacular, excellent for a night or two. No
Room was clean and recently remodeled. Had decent view of the water. Parking on the street was free. Location peripheral to La Linea's center and the border with Gibraltar but we did the walk in about 20min.
the overall standard of the hotel. The staff were very friendly and helpful
-convenient location, friendly staff, excellent breakfast
A decent and practical hotel for a golf base although not luxurious. Good food. A little run down in places - could do with a bit of a facelift.
Rooms, service location - 22euros in a taxi to the local resort
The service was really good and the facilities for children. Also the room was fantastic The location was not ideal for me; the hotel is isolated; but I understand the hotel is a golf resort and Sotogrande is not a city, everything looks isolated there.
The general ambiencen and the breakfast buffet! Nothing
everything - food choice a bit lacking
This is a very nice place, all staff were most helpful and spoke English. Concierge was particularly helpful. Room service brought the best room service lunch I have ever had - made a real effort with presentation.
Fantastic breakfast buffet Very pleasant helpful staff everywhere
the room very confortable and clean, the view to the swimming pool...
Facilities FAr from town, no market near by,need own car,
Leaving it ! Location. Unless a golfer,absolutely nothing to do, no shops, bars etc. I actually booked and paid for 2 nights. Only stayed one. What more need I say
weather,Alcaidesa beach sofa bed was terribly uncomfortable and not worth the price.Staff had no knowledge about local area/facilities. TV choice in English was poor. Room/bathroom not as clean as it could have been.
Excellent accomodation Better bar & restaurant facilities would benefit this hotel
Great value for money. Lots of space. Not easy to find. GPS could not find.
Seperate room and kitchen. environmental cleanliness there was no internet availability. These days and times, most people need internet access. There was no DVD players in the rooms. Hot water only last for one shower. If you have more than one guest, someone will have a cold shower. Also, there was no English channels on the television. This is an area of many English speaking people. Should have at least one English news channel or movie channel.
Bathroom Heat How to find it. A few signs or provision of GPS coordinates would be very helpful.
Beautiful surroundings. Apartments were spacious, comfortable and well-equipped. Staff was very friendly and helpful, even though we arrived quite late in the evening. Next to no restaurants or shops within walking distance (although the fact we stayed in November probably didn't help - the area is probably more lively in the summer). Internet access was not very practical, requiring the use of a wired modem that had to be requested from reception with a €50 deposit.
We picked this hotel because of its location. A quiet area within 10 minutes of Gibraltar. Great location for views of the Rock and across the straits to Africa. Situated on a half completed large urbanisation
apartament was very nice, just kitchen was empty, no glasses, no plates and s.o. apartament is enough big, has working airconditioning and very nice terrasse. but without view on Gibraltar as it is stated on the website. everything clean. services depend very stong on person on the reception, when we arrived, young receptionist was unhappy to give us at least 2 glasses (we were told that reservation is only for room, not for apartment - no difference on booking.com), in the morning there was extremely friendly woman, who gave us mininotebook for using internet, printed what we needed and served coffee for free. hotel is quite far from any city, located in closed residence with golf and other services. good for summer holiday
the peaceful ambiance
Clean, modern rooms, good facilities and excellent breakfast. On approaching the hotel, the outside looks tired and shabby. Once inside the hotel has an airy modern feel, but the first impression is not good.
Modern comfortable hotel with friendly & helpful staff
The impeccable design and style of the Hotel .
The hotel is very modern, great deco and comfortable. The rooms are great and very big. Parking space was OK, just enough. The Hotel is not close to the beach or the port at all as stated. It is on the other side of the highway. However if you do not have a car, they provide transport.
Very spacious and comfortable room There were two dangerous steps going down to the room as you as you opened the door with no warning sign, also there was no evening meal only room service sandwiches etc which surprised me even off season The staff did not offer to help me down with my luggage either
The pool , the staff Breakfast a bit disorganised . Bit noisy in the mornings with cleaners trolleys moving around and self closing doors banging at all hours . Bar staff a bit slow
The heating was not working when I arrived. The room was cold. Maintenance came and fixed it, but a few hours later, during the night, the heating failed again.
peaceful, friendly staff, excellent breakfast, pet friendly, nice pool area bar and room service closed after 11pm. 70's 'loud' decor in coridoors.
The staff were very helpful and friendly. Very impressed with size and design of rooms The only english tv channel was Sky News and you can only watch the news so many times! The hotel is a bit remote and there is nothing within walking distance such as bars and restaurants.
Within walking distance of Gibraltar, great breakfast with a lot of options, big/well designed hotel. Room had a view of the rock of Gibraltar
Ciose to the boarder to Gibraltar...3rd time I have stayed...only due to the location The staff are and always have been not helpful...Bitten with insects in room and no Plug -in mosquito available....I asked for the room to be sprayed daily..this did not happen
Since the weather turned bad we missed our stay and there is no refund.
No pool or bathing terrace
Extremely modern luxurious rooms with lovely views.
Excellent design and ergonomics. Nothing to say on this
This hotel is right in the middle of everything so it is easy to walk to other bars and restaurants in the area
Room was modern and well kept. The room was too hot and no a/c on yet. Also the bathroom was part of the room which was inconvenient with three people in the room.
We only stayed overnight but it was very quiet and had a spectacular view. It had no tea/coffee facilities in the room.
rooms are very nice, views from room are beautiful, food is excellent, great location I have stayed twice and both times there was a faint sewer smell coming out of the shower. They need to fix that!
Fantastic big rooms with a big bath next to the window with see view. We just booked one night and because the room was so nice, we decided to stay in the room and order room service. Small detail: the food of the restaurant was a little overpriced.
Nice place nice people very pleasant stay, will do it again. Toilet area was far too small.
Great location-great views, friendly staff, breakfast was excellent. Midas restaurant next door excellent Shower was smelly - probably because the room had not been used for a while- this meant that the room was initially smelly until we aired it.
Only stayed one night but Staff were pleasant. Air conditioning did not appear to work too well.
The room was always clean. Good bathroom. Excellent value room and breakfast. The airconditioning did not work. This was a big problem as it was hot. Also the wifi did not operate.
Only stayed there because cheaper and easier than on Gibraltar. Easy to get to the Rock and back. Close to cafes. Very basic 'bed for the night' only place. Very spartan room with mossies.
No facilities for making a hot drink, and no breakfast.
The hotel was in walking distance to gibralter & the town of la linear We had to ask for more blankets as the room was cold & could not get the heating working on the air con
Location close to Gibraltar and Car Hire, with shops & cafes nearby Quite cheap Very noisy. Other guests were noisy until very late and again early in the morning. Worse still, across the road were the grounds of some public building and throughout the night, from 9pm till 7am there were loud noises reminiscent of a peacock calling but probably human. Therefore I was only able to sleep for 4 hours and after waking at 3.30 am I was unable to sleep again because of this noise.
Good value for money accomodation - could have used a/c but didn't realise it would be such a hot day, survived anyway! Parking can sometimes be difficult but persevere and you eventually get one
Clean, pleasant and helpful staff
Inexpensive, clean, hot water Beds uncomfortable, no catering facilities
Nothing except for it was right by the Gibraltar boarder Where do we start, Its easier to tell you the good points!! It was by the boarder and the water in the shower was ok!!.. As for the bad bits here we go. The parking was very poor, The front sign of the hotel was all smashed, had to carry the prams up 20 stairs to first lift got in the lift to go to the 1st floor arrived there and had to walk up another 10 stairs to get to our room, were went to our room and the children took there shoes off within 2 mins there feet were black!! We then filled the sink with water to keep the babies bottles in with 5 mins the water was all over the floor, we then put the children to bed and went to close the window to stop mosquitos from coming in but the window would not fit in the frame! Much more to say!!