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Building work in reception, should close the hotel to renovate as drilling noise and dust was not the ideal place to be settling the bill
Thin walls; heard neighbor wretching. Toilet didn't flush.
easy booking in and out No bar , not a very good resturant
Ease of access to city and connecting roads
Kind hotel staff, excellent food, comfortable room. We had to pay for the internet service.
Comfortable hotel but lacking in warmth of a traditional building. Facilities a bit light at the weekend
Breakfast, room facilities and the price. The neighborhood is not nice, and many frightened people are walking around.
Very spacious, luxurious room, spotlessly clean. Very friendly staff. Location is close to the railway station. One of the best hotels I stayed at in 2010. Highly recommended. The centre of town is nicer than the neighbourhood Hotel Zenit is in. It's only a 3 minute taxi ride to the centre though, so I wouldn't count this as a negative point.
New, modern hotel. helpful staff - excellent place to stay.
the elegance of the hotel, the kindness and helpfulness of the staff nothing
Staff was super nice. rooms and hotel are pretty and clean. it was located not too far away from the city/shopping area but the area that you had to walk through to get there was not so nice and stinky streets!
Decor and design Arriving at the melia at 1300hrs sunday it was not possible to get even a cup of coffee until 0700hrs monday even though the directory service stated"BAR-CAFE saturday,sunday and public holidays from 0800 to 2300h."
It is a nice modern hotel with all the facilities that one would expect from a hotel of this class.The staff were helpful. There was no restaurant/room service as it was Sunday. It would have been good to know this in advance as the options for eating around the hotel are very limited.
The hotel is not in the very, very centre; therefore it was great for good sleep during the night.
We have returned on a few occasions for the comfort of the beds, and first class accommodation, excellent breakfasts and cuisine at dinner and friendly and efficient staff. We use this hotel as a natural break for comfort as we are usually travelling from southwest France to Andalucia. Patricia and David McErlean We have no complaints.
friendly staff, spa room was excellent
nothing They tried to pass a smoking room as non smoking. They told us that they could not control the smoking in the rooms. The bathrooms were not very good. This was a 2 star hotel.
Very nice hotel, clean, nice room. Restaurants closed on Sunday Evening.
The facilities were very good, liked the pool area and breakfast was absolutely fine. a laptop in the room was excellent and more hotels should follow your lead. Room 909 -Bit disappointed to get a room with no view and frosted window high up. Also the air conditioning units for the area directly outside our window, started up about 10.30 P.M. which is not good for sleeping. Did not like the bath and shower in the same area as the bed, on looking in other rooms they seems to have separate area which would have been far better for a mature couple like us. Also did not feel overly welcomed by the receptionist.
Everything.This is a first rate hotel & one of the best we have stayed at.
Not many things It was not very clean, the room smelt like tobacco and had no window for ventilation. I would not go there again.
No restaurants open in the evening of our stay
Details (minibar for free, pillows menu, spa,... gym seems to work not very well
Pool area, easy to drive to, in room internet access, large bathrooms Electronic key system was not working so required staff to enter rooms. Morning air smelled like a nearby feedlot
Amazing surprise when we got to the room! Double jacuzzi bath, spa shower and sauna! There is also a big grill restaurant on site to add to the choice (unfortunately not open when we were there). Decor was very modern. It was much further out of town than we realised, and you cannot walk as there are no pavements.
All was perfect
Incredible luxury on our way to barcelona from jaca. Great servicefrom the staff., and excellent cooking in the restaurant No complaints
Hotel amenities and design. Everything was excellent.
Staff were perfect. Spar great which gave total relaxation after a very long drive. My one regret was I forgot to purchace one of your fine bottles of wine.
The staff were very helpfull and very friendly, the room was fantastic. we only stayed for one night, would have liked to stay for longer, will do next time
From themoment that we arrived, nothing was too much trouble for the staff. It was a lovely touch to be shown the facilities personally by the Duty Manager. The atmosphere in the hotel was relaxed and calm. The rooms are elegant and well appointed with the open plan feel adding to the contemporary feel of the whole hotel. We felt that more attention could have been paid to removing used towels from the Spa - even though there were bins provided for these, most guests just left them lying about. Water needs to be provided in the gym. Water was provided in the Spa area but not enough for all the guests - again this was remedied efficiently by bar staff but it would be better if water was provided constantly.
Every detail is taken care of in the most professional way. The personalized service gives an exceptional homey feeling in a 5 Stars hotel. The food in the restaurant is a perfectly well realized cuisine based on market fresh ingredients. There is a total commitment of the owners to back up their massive investment. Luxury, harmony, balance, spacious design Definitely worth the stay.
The hotel design and furnishings, spa facilities and quality of the staff. Not a major factor but the location is close to a fairly major road.
The room upgrade was a pleasant surprise. The staff were very helpful and welcoming. The restaurant menu had a good choice and the food was very good. The spa atmosphere and facilities were very relaxing. The signs en route to the hotel could be improved, especially given the busy road nearby and the need tp use the service road to gain acess.
The staff were exceptionally helpful- nothing was too much trouble. The design of the rooms were excellent- high quality, minimal and clean. The spa facilities were beautiful and not overcrowded. I was alittle disappointed that the golf facilities were not on the same location as the hotel. The golfing involved driving out of the hotel for a while onto a busy road. The hotel had limited gardens and outdoor facilities so the majority of the time involved being out of the hotel or in the room but the exceptional quality of the hotel and lovely staff made up for a few diappointments.
Our reservation requests were met - that is we were arriving late, but please could we have a quiet room and our room was excellent. No - we have stayed there before and found it comfortable, pleasant staff, with easy access to the motorway.
Lovely room, Very very clean and comfortable. Staff very helpful. Good location and easy to get around
Pleasant, comfortable hotel, ideally situated for city centre.
Everything was perfect.
Our stay at the AC Lleida was very short just one night. People at the front desk are very friendly, the room and the bathroom were large and clean.
Hard to find hotel on entering town None
Cleanliness, quiet, all facilities worked well, etc Poor breakfast with no cooked food options. The attitude of some members of the staff who seemed to lack the training needed to respond to problems, which though not their fault, we as guests had to solve for them.
Good location, with a underground carpark in front of the hotel. The hotel provides a discount. Helpfull staff who reccomended a great restaurant. Breakfast not included and very expensive: serveral cheap, good breakfast-joints nearby.Some rooms quiet, but not the ones looking over the shopping street. In one of the rooms the sheets and pillow were not clean (old bloodstains!); staff very slow in checking us in: took 20 minutes for two pre-booked rooms
Fittings were not very good quality and showing their age quicky. Also duct systems were very dirty you could see dirt and fluff on them.
The location is perfect, right in the center of the old-town area, and right on the river. The hotel bar/restaurant is very nice and the staff there was friendly and welcoming. The rooms were good size, with clean, modern amenities.
Central, clean and functional Noise from the road, to be expected when staying in a city centre hotel. I don't like ac so I kept the window open to make the most of the balmy nights. Inevitably, noise from outside was sometimes intrusive. Two small bars of soap would have been nice.
Room was looking a bit tired
Great value for money, clean and great staff The price of breakfast and night park are too expensive
The view from the room facing the back wasn't nice at all.
Modern, spacious, clean and comfortable room. Balcony with a good view. Minibar. Great location.
The hotel is located on one of main streets in the town center, has public purking nearby with good discount from the common price (you pay only 10E instead of 17E for the night stay) The room was not equipped with the mini bar, restaurant in the hotel was not working in 8 p.m., no shops or cafes near the hotel. The conditioner in the room was not cooling at all (temperature outside was +33C).
Clean hotel throughout, central to the town, low prices but nothing budget about this hotel.
Immediately opposite the railway station and within walking distance of Lleida's tourist sites. Rooms were fine.
My room was spacious. the hotel is situated very well - just in front of the train station. it's also near to the main street and shopping centre. the guy on the reception was very nice and helpful. this hotel is a good chose for those who is looking for a calm hotel in lleida and for those who want to travel through the province of Lleida
Although we don't have a dog at the moment (we will soon) it is nice to know they will allow them to stay. Not many hotels will. The hotel was well situated, close to the theatre we were going to, there was good nightlife nearby and the historical sites weren't far away. I realize it is difficult/impossible to correct but, having to use the station car park was not ideal. Having to return to renew the ticket every few hours limited the time we had to explore the city. And added a worry as we weren't sure of the tariffs and times. Also I think the double glazing has a problem as traffic noise kept me awake. That could be a good thing, at least I knew a bus stopped regularly outside the hotel!
breakfast. The staff could have been more friendly.
WiFi did not work in the room
comfortable and clean
Staff were very helpful. The location right across the road from the trainstation was ideal for my needs. If I have to be critical the traffic noise was quite loud, but that is to be expected given its city location.
Nice and friendly hotel in the center, I recommend.
Excellent value and location and service. If you like trains choose odd numbered room. Good for visiting Americans.
perfect location - only a few steps away from the main shopping street and the old town. very nice staff, even speaking english :) breakfast indeed a bit too modest for our taste
The location was excellent for us as we were taking the tourist train to de Llacs. It was also within walking distance to many sightseeing spots. There was a sightseeing train for 1€, an hour long trip around Lleida. The staff were extremely helpful with my many questions. Though you are located in the train staion the noise and bustle it is not at all intrusive. The restaurant is shared with the train staion and lacks atmosphere. The parking is a bit of a drag as it is seperate from the hotel but it is safe.
Nice hotel thin walls
my 3rd time in this hotel, and i got a bad room. room 232 do not represent the hotel
the breakfast is served at the train station lounge, it is of low quality and quantity and does not fit the price
room location breakfast is freefor all not nice experience train users on equal status as guests
great localization, good price
The highlights were the location and low price, but the room was nice too.
The hotel is very clean and modern. The location is perfect - it is right next to the train station. The walls are very thin and othet guests may disturb you.
The hotel staff were really very friendly and helpful and the location of the hotel is also very good (near the train station and near the main streets of the town). It was also very clean and that is very important to me. For that price, I would recommend it certainly.
Good price. The staff did not speak english a word.
It was quite in the center. The room was not really clean, we could smell it was for smokers - even though it was announced as non smoker. Televison stopped working after one day. The bed was extremely small for two people! And the walls were so thin you could hear everything.
For the duration of my stay. the heating and air conditioning did not work. The corridor was always smelling of the cannibis that was being smoked by the drug users in other rooms
Wifi internet in the rooms Not easy to find, questionable neighbourhood
The room was clean and comfortable. Free internet (and computer) in lobby (which is not a common thing in Lleida hotels). Very very poor breakfast. Staff does not speak English at all. For the price I did expect something more.
the hotel staff are very kind and helpful The guest are noisy (our neighbours) No restaurant in the hotel. No easy to find the hotel
Very close to all in Lleida, clean comfortable and spacious, highly recommend. Plus coffee and pastries in the morning, gratis!
The staff were friendly and helpful The walls are paper-thin and I could hear conversations in other rooms. The hotel needs a major facelift and is in a run-down part of Lleida as well. The room was advertised as a 'double room' but the bed was tiny for 2 people.
Easy parking. The vew of the old house. Furniture and bathroom. Good coffee downstairs in the morning. Do any Spanish Hotels have tea and coffee facilities in the room? It makes a huge difference when travelling to have a hot drink on arrival. I rang the hotel before we stayed asking about the restauranrt and the receptionisst was incredibly rude to me.
You can´t laundry your clothes by yourself
nothing The room and bathroom were not particularly clean, the towels were grey and frayed and the bed sheets were grey and stained.It was a very grubby room.There was also a charge of 6.50 euros per hour for internet.
The hotel was right next to the main street so it was very convenient to go shopping and go eat out. The room was big and very nice. Very noisy on friday night. I would not recommend that night but all other nights seem fine. Parking was full.
friendly staff. clean and comfortable room and situated in the heart of the city.
Good stay and good service. Room adequate and clean. Breakfeast acceptable. Underground car parking.
Lovely hotel in a nice neighbourhood. Quiet & clean. Recommended.
Convenient position and underground parking facility Traffic noise - single glazed windows felt as though we were sleeping in a tent. No tea or coffee making facilities in room. Poor breakfast which we didn't use as we felt it cost too much for what was provided.
kindly staff, clean bathroom car parking difficulties - chatting noise during night from pubs in the opposite side of the road
Setting and gardens. Very noisy at night with restaurant customers and children passing rooms. no food service between lunch and late evening.
Friendly proprietor and helpful Rather restricted menu
The location and the friendly staff
Nice garden around. Yes, a little bit how hospital, but it's OK :) Breakfast a little bit ... poor and very 'sweet' , bet Ok for 1 day.
The silence and the food.
Everyone was very friendly. The bed was very comfortable with wider english type pillows-not the usual narrow thin ones. Very relaxing location. No
The room was very clean. The staff was helpful.
the reception staff speak english no
It was very enjoyable to spend sometime in the countryside after having spent 3 days in Madrid. A lovely break from Madrid and Barcelona. Finding it with only the address would be impossible. Thank goodness for a GPS; better sinage would be a good idea.
Welcome was friendly and efficeint. Air conditioning of rooms was excellent.
Good food, pleasant staff
The food in the restaurant Only Spanish Language. A three star hotel on his return. Very dark rooms and badroom. Poor lighting. Ashtray on the night table in a no smooking room. Ash on the carpet by arrival the first day, still there on the second day. Conclusion: Room was not hoovered.
Location was good, price reasonable for Spain Some building work was going on in the lobby
comfortable hotel arrived around 5pm on easter sunday and was unable to get anything to eat as the hotel kitchens/dining room was closed
The hotel has a good standard and the location is very central. The value for money equation is excellent. There was only limited englisch capability at the reception.
very pleasent,we only stayed one night.staff were very good.no complaints