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The staff was really good and the room really clean. The facilities are quite good. The heating system makes noise and at morning there was a lot of noise specially from people that cleaned the rooms.
The Receptionist at Hesperia Vigo Ms. Olijia was excellent, very helpful with good english.
Clean Quiet Good TV package Expensive breakfast Parking is limited in number of places and very expensive
Good behavior of staffs, cleanness, facilities, view,... just interruption of wi-fi.
Staff kindness and availability
I like the location. The breakfast buffet is very good.
Bad service in the bar! Bad information to the parking!!!!!!
Excellent position in the center with all the usefull transport connection nearby the hotel:bus and airport shuttle. Quiet and cleaned rooms, i really had a good rest. Very good and rich breakfast with a quiet atmosphere. You can also reach in 15min the famous beach Samil by bus. Unfortunatly staff didn't speak good english nor french or Italian and they were not availble to help for city information as simple indication on how to get somewhere. One of them replied me that this was not a tourism information point!! From my point of view ,this is unacceptable answer from hotel staff.
Breakfast fair to the price. The room had windows facing the court which had a roof. The room was very hot and the aircondition was not started from central. it did not help to open the windows to the yard. Get a room facing the street.
The general ambience was good, it is a pity the bar closed at 2359 for residents when there is a night porter. On my second night, at 1800 another guest was booked into my room and entered whilst I was in the shower. Poor administration I think. Also, why do the chamber maids not check to see if the basins are not blocked or the water is slow to run away. It is the sign that the service is not 100% and is why I have classified the hotel as "moyen".
Breakfast was excellent No
This hotel is a good clean hotel, with a large room. It is comfortable, and the price/quality ratio is good. Breakfast is resonable. I liked the fact that there was a good parking that was free.Internet connection was reasonable. Only stayed one night for business, so it was ok. I did not think that the staff was very friendly - they were just ok. Although the rooms were big, they were noisy, and at 4 or 5 am, I woke up with noisy neighbours. The walls of the room are thin, and we could hear them speaking loudly in the corridors and when they reached the room also. It is not in a "nice" area of town - but ok, if you have a car to move around
I stayed at this hotel as part of my tour of Northern Spain. This hotel was by far the best hotel on my trip beating three other 4* hotels hands-down. Very friendly staff and a clean & comfortable room. Also free private parking out front. I can recommend!
The price , The free park, near beach ( 1,5 KM +/-). I have staied in several hotels in Vigo, and for th price they charge me in August and for the location I'm definitely a client for future.
Rooms are lovely, and restaurant was very good
Was very pleased with this hotel. Rooms were comfortable, large and very clean. My teenage son left a mobile phone in his room, and the reception staff immediately phoned to let us know. As we were not able to return to collect it, they promptly sent the phone to our forwarding address, which arrived the very next morning. No complaints whatsoever about this hotel.
Location. Not very clean, nor friendly. Doesn't seem a 4-star hotel.
Comfortable hotel helpful staff. Easy parking No restaurant and rather far out but taxis were not expensive.
A large modern comfortable hotel. Room was enourmous and bed comfortable. Food in the restaurant was ok but restaurant was little used by guests. The location is not ideal for visiting the city centre, where driving and parking is nightmarish even by city centre standards.
Beach in front of the hotel. No parking available at the hotel, had to leave the car 1.5km away
The hotel staff were very helpful and sympathetic and when we left things in our room they sent them to us in Madrid the next day.
The location and the room
Too much money for everything No everything came with a price tag to much money
The hotel is awesame!!! Only one thing, our closet was a little bit dirty from outside. If you stay in 5 star hotel, it could not happens! But the rest of our room was perfect, so we had forgotten really quickly..
newness & style of rooms also the balcony was superb as was pool & spa although is very new use of more Hotel english literature would have helped my stay however it was stil very enjoyable
The rooms, the views, the meals, the service... everything!! It's just gorgeous and well worth paying that little extra for a special treat!
Beautiful hotel in a quiet location overlooking estuary. room with a view & balcony elegant surroundings. excellent restaurant friendly staff
nice good hotel, good food excelent room free internet very good hotel little expensive, there might be a party during your stay this can be noisy
Comfortable beds quite place, good breakfast We were waiting1,5 hour for check in due to cleaning of our room so got rooom st 16:30 the day we checked in. The staff in reception was joking from us saying first ať 15:00 then 15:20 etc- this was really unprofessional not matichinf 5* level of service. The WiFi has issue to connect with Apple devices so my iPad and iPhone were mít working all the time
The hotel is outstanding. Once we got there we could not have been more satisfied with the setting, the facilities, the food, the staff. (Even if we did have to change our room to accommodate King Juan Carlos and his entourage.)
The service, the people there were extremely helpful and really nice to talk to.The bedrooms were fab as well, although not cheap if you choose the ones with the seaview. Beach at the back is not very nice, but there is one not far away - 5 minutes in the car
The facilities and the room service.
Small, correct, very calm, well located 5* hotel; Free parking; the staff was professional and very interested to help What's for the ambient music in the hotel corridors during the night? (it’s noisy when everything is silent)
It was a nice treat, a lot more than what I would pay for 1 night but it was worth it! The breakfast was fantastic.
Luxurious hotel with large rooms and balcony with beautiful views and convenient to Vigo. Hotel pool ponly opens at noon
The view from the 8th floor is great; Design; Very clean; Very calm. Some tv channels had bad reception; I had to pay 10,55€ to park the car in a nearby park for a night because there was no other choice. The room was very small. The wireless connection was very poor and disconnecting all the time.
in general I like all no
Good price, close to the train station
Food in the town was excellent
Zenit Hotel was good. Staff was co-operative. Breakfast was good. Overall everything was good.
Good central location and very well kept facilities. Excellent breakfast buffet. Road works make access difficult but this is not their fault and will finish
English TV program
Nothing in particular but then nothing really wrong either, about what we expected The reception staff - not very helpfull - just did what they had to and nothing more. Poor response to questions re issues outside the Hotel. Seemed to always be on the telephone
Hight desing. Good quality and price. Excellent choice. Nothing. All was OK.
Modern, comfort and central.
Only stayed here for one night, but I enjoyed it thoroughly. Located in a great part of the city, very comfortable and the staff was incredibly helpful. Somewhat spotty wifi
Clean, nice design, very helpful and knowledgeable staff. Central. Beautiful view.
Fantastic location. New hotel, very clean, nice breakfast, nice staff. Parking extra cost. In a 4star hotel the parking should be free.
Very friendly staff, clean and stylish hotel. I am back in Vigo in few months and I will be staying there again. I spent 5 nights in the hotel and I ate in the restaurant most evenings. The food was very good but every evening they had the same Bryan Adams CD playing in a loop. There is only so many times you want to hear some songs over dinner.
that i was not charged for the use of the internet and the room was very quiet and comfortable no
The hotel has very low comfort! It is an old construction without any kind of soundproof between bedrooms. In the morning it seems the other guest are having shower in your own bed. Simply not recomendable! Improve soundproof between bedrooms.
Free parking, and really near of the city center of Valencia.
very comfortable, good view of port, quiet,
Location. Free WiFi and mini bar. Very helpful staff. The non-smoking room smelt slightly of cigarettes.
The interior and design of the rooms. no
Was a nice hotel - was not long in the room - but had 2 good nights - breakfast ok and nice respons in reception.
Attention of employees :o)
everything easy and nothing too much trouble for the staff. Concept of free mini bar makes a real difference! great no wifi in rooms (but not a problem as free wi-fi in lobby)
Beautiful and comfortable
Nice building, friendly staff, location is lovely, good breakfast Parking is not great.
I really enjoyed the design of the hotel, the spacious room and the lobby where a couple of informal business meetings took place with great success.
The room was clean and double glazed windows kept out the noise from traffic. Extremely close to the ferry, which is great if you're going to the islands. Nice AC Palacio jelly beans : ) The fitness room was rather small, but it didn't bother me. The view on our fourth floor room was obstructed by a partial concrete wall, so we had to stand on a chair to see the harbour. Ask for rooms on the third floor down.
Exceptional shower, good breakfast included, proxiity to bay and town.
Overall my experience was positive. The room, and facilities were good, and the room was serviced very well every day. The staff were helpfull when required. There was no facility in the room to make a cup of tea and also the cooked items at breakfeast were not kept hot.The staff were not very friendly compared to other hotels I have stayed at.
Good service, nice location
Close to center and to the sea. Clean and ok room. The parking in garage was a little expensive.
Excellent location & easy to find
Thank you very much for staying atthis hotel. It was really great impressions. thanks again
Central location and availability of car parking on site. Good breakfast buffet to suit all tastes, but in small room. Steet side quite noisy on Friday night
The location was perfect, near the marina, and the old town, shopping street, everything a stone's throw from the hotel! The rate was a little bit high...
Location and the breakfast. Within 5 minutes walk one is able to see all the attractions from Vigo. I was asking for a Iron to press my shirt in observance of a Business Meeting. This was not available.
Very convenient location in the city and close to the marina and Vigo port making it possible to go on day trips.
The hotel is very well located for visiting the older parts of the town and the shopping areas. The parking facility in the Silo Parking opposite the hotel is not easy to use for larger cars and is somewhat expensive. The hotel is not really very easy to find from the centre of town, there is insufficient to zero sign posting to assist in finding it. We ended up hiring a taxi and following him.
Location was good on the seafront. Bar next door was convenient and had really friendly staff. Had great view from the room. Hotel easy to find in Garmin GPS and car park entrance next to reception. Definitely run down and needed refurbishment. Bathroom was knackered. Breakfast room was worn out. Most of the crockery at breakfast was still dirty/greasy - not nice. Unfortunately I wouldn't recommend this hotel.
Street traders nearby were somewhat off putting Very Shabby for 4* Lifts very slow, and remained moving when lift doors were open. Reception greeting unwelcoming
The view, friendly staff
This is a great hotel. Quite and safe. The staff was at hand and very helpful.
It was central. The hotel apparently has a 4 star rating which is entirely unwarranted. The room was dirty, the bathroom fittings rusty and in general it would have benefited from a lick of paint.
A horrible grotty hotel and i have no idea how this is 4 stars. I'd be hard pressed to give it two stars. The cafe is more like a bus station cafe than a four star hotel. Try sitting on the horrible cheap seats outside to get served. Up to half hour you could wait there before anyone came to serve. Mind you, it is a grotty place and i advise you don't bother sitting there, move on down the street to much nicer surroundings.There was nothing i liked about this hotel. I disliked everything about this hotel. I booked it for the harbour view, had an e mail confirming this, and when we got there we were told by en extremely unfriendly receptionist that we could not have a ahrbour view. There a much nicer hotels, the Ciudad and the Compostela just beside it.
service was great
Convenient for sailing marina. Clean and functional. Air conditioning in our room didn't work
The room was a good size and we had a great view of the port. It was in a good location and great value for money for a family. Due to roadworks it was dificult to find the hotel initially and also tricky to find parking for a larger sized car.
The bar and friendly staff The room was and felt very dirty, probably needs a refurb
The staff were completely unobtrusive so we could come and go as we pleased. We had a sea view and this was truly spectacular at night. A bit noisy but we were in a busy city and expected this.
location,spacious rooms,friendly staff
A littlebit rundown. No noise isolation in the rooms.
request non smoking room without any smell, very good. also very clear. I stay in Hotel Mexico in end Sep approx 12c at night but no warm air for that moment, feel a little cold.
Good location, good facilities for a 3-star, notably free wi-fi internet and good air-conditioning. Would recommend a fresh coat of paint and duvets instead of blankets - easier for all. When I first opened the bathroom door it smelled of stale urine. However after running the air-conditioning for a while the smell cleared.
Peacefull and good contacts to airports even early in the morning
Good comfortable hotel. Lots of excellent restaurants which we used for evening meal and breakfast Breakfast was expensive so had our at a local restaurant. Poor knowledge of Camino, which was the purpose of our stay
cheap not immdiately in the city center.
clean, well located, staff professional and friendly, lovely lobby room drawers were just painted so the room smelled very much like fresh paint for days. Also, room internet does not work properly so do not get charged for it.
I was given a bottle of champagne as welcome gift to the hotel, the hotel staff is very friendly and the hotel rooms are beautifully designed
Very good location, contemporary decor, good breakfast, and excellent service. Bed was too soft for my taste.
Very comfortable, very clean (!!!) hotel. The room was fantastic. Everything is well designed, very good quality for quite low price.The location is right in the centre, parking is near, 5 min walk. Staff spoke english, which is rare for Spain, and breakfast was very good. Really it is 4 star hotel, although it said it is 3 stars and they charge low prices. If we are back in Vigo, we will definitely stay at this hotel. Cant think of anything, which is rare for me!:)
The staff and the design of the hotel was incredibly good. The hotel don't have a car park, so you need to pay for the public park.
It was everything perfect!!!
We like to stay at this hotel very much and when we in Vigo again we will go to Iffinit.
The design, high technology, modern details. Didn´t like the fact that my room 503 has the WC facilities of the other 2 surrounding rooms, both against the walls of my room. So, the other showers seemed like Niagara waterfalls inside my room, awakening me in "terror" in the middle of my sleep. Can the hotel review the noise isolation of bathrooms? Despite my reservation was made with one month in advance, the hotel gave me the worst room...
Fantastic! Its position in a lovely part of town as well as the modern decor. Help from reception staff was beyond what I expected.
Breakfast, confort and clean. Doesn´t have car parking. It costs 8€/night in a near public park.
Very convenient to my itinerary I wish I had more time to stay longer
This was a very clean and tastefuly decorated hotel in a good location. The quality of the furnishings and fittings was high and the room was larger than I'd expect for the price. I can strongly recommend this hotel! The breakfast was quite limited and probably should be improved.
good value - great location - well appointed rooms rang to reserve parking but no one answered the phone each time
Staff were very pleasant and helpful. Location was excellent right near the old town, easy to locate being near the harbour.
friendliness and helpfullness of female receptionist difficulty in (legally) unloading car
the staff were friendly and helpful.
Only stayed one night, but reception staff very helpful - and fluent in English.
2 minutes from waterfront and restaurants 5minutes city centre ideal no
They kept my car in the parking of the hotel during the leaving day without charging for that.
The situation in the centre of town was very convenient and the reception staff were helpful and friendly.