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Private pool, parking, breakfast, restaurant and breakfast staff were all good We were misinformed about restaurant/bar/cafe facilities by reception staff. Buffet dinner was exactly the same every night. The A la carte menu was only in Spanish, making an expensive menu difficult to choose from. Consequently we found it very bad value for money.
nice big room spa is very good buffet is good room is noisy if window is open
The staff were unhelpful. It was a lovely sunny day and they would not allow us to sit on the terrace with our drinks, we were told it was the winter and that was that. There was nowhere to sit in the gardens to allow us to enjoy them which was the whole readon for booking this hotel. It was also set in the heart of an industrial estate with no bars or restaurants within walking distance for my disabled friend. The bedroom, although clean, had not been set for two people and we had to find housekeeping and get then to finish it off. Very disappointing.
The staff, room, swimming pools and food all excellent. We would recommend this hotel - only thing its location is close to the motorway for travellers but there are no shops, bars or restuarants nearby.
Staff very friendly and helpful! Arrived in early October unaware that pool would be closed up tighter than a drum. Would have like to have known in advance! Also, needed better instructions to locate via road arriving from Alicante in the dark!
The restaurant staff and meal were excellent. The bar service/young lady were appalling, after driving for some hours and wanting to "unwind" in the bar proved frustratingly poor and apparently inconvenient for the young lady apparenly in charge of the bar. We have stayed at this hotel twice before and always had efficient and friendly bar service.
The staff were very helpful but not all over us. The breakfast was very good and the swimming pool (the reason we booked) was not over used and very clean and safe. We thought the hotel should have been a 5 star and would stay again. No all good
Very smart hotel and excellent value. Spacious room and spotlessly clean. Very convenient motorway stop when driving through Spain and very good spa facilities. Breakfast was cooked to order (scrambled eggs with bacon) and was delicious. I assume the buffet was off because the hotel was so quiet. It was pretty empty (November) and felt a little soul-less, but it was still a very comfortable and relaxing stopover.
Vary comfortable hotel. Excellent value for money. Nice pool, extensive breakfast buffet and tasty dinner. Location
A nice efficient experience.
It is a great hotel in a great little town in the Murcia area... if you want to get away from the city stuff you want to go there... although its being remodeled (which they cleared stated before the reservation) it was great, quiet and beautiful and I hope to go back there many times
The friendliness of the staff. The mini-bar was not cold!!!!
The hotel was in a nice area of the city. The room was very clean and comfortable and the staff were very helpful.
Nothing really the room was ok and the breakfast was quite tasty The hotel is like a building site it has not even got a Sign for it's name . Most of the outside near the reception is unfinished and the view from our window resembled a building site. The reception staf were not very helpful and you are a long way from the center of the town!
Very comfortable stay, clean environment, all facilities you would expect. The water in the shower was only boiling hot, and the Hotel staff assured me that they would fix, and didn't. My only disappointment was the fact that for a 4 star hotel, nobody spoke any English!!! Not a disaster as I need to practice my Spanish, but necessary in this day and age!! Great Hotel if you can over come the language barrier.... Don't forget your phrase book.....
Food could have been better
I was made very welcome by all staff, the whole expereice wa 10/10 N/A
Location, location, location Unfortunately our electronic key failed to work and the woman on reception at the time was initially quite unhelpful, she made uncomplimentary remarks about the English, and suggested we should sleep in a different room (all our possessions were in the room). Eventually she realised that indeed there was a problem and called an engineer to repair the door. We suggested complimentary drinks at the bar and she agreed. The hotel duty manager did apologise, and apart from this one woman, the rest of the hotel personnel was fantastic and we would certainly return.
The woman on the desk did not want to help us in any way. What the hotel said on the website was a lie. All we wanted to do was relax for our last day of our holiday touring Spain. We wanted to just chill out by a pool - but - there was no pool! She couldn't care less. Instead she said we could pay 40e for a plunge pool. Very unfriendly indeed.
Efficient service, everything clean, good range of facilities in room. Well situated for town centre Not enough staff covering for breakfast. Bed small by todays standards
Lovely big room and excellent service
Clean room, good amenities, good space (value for price), new modern design, friendly staff
Excellent facilities- pool, crazy golf bowling, suit families Evening meal - pre-booked was awful. Canteen pasta dishes we saw at lunchtime being served 8p.m. Bought rolls and cheese!
This must be one of the best value hotels we have ever stayed in. From initial check-in until final check-out, there was really nothing to criticise at all. The rooms are a good size, comfortable with good bathrooms - and excellent showers. Lots of glass and marble. Our biggest regret is that, staying only for one night, we did not come prepared to take advantage of the excellent spa and gym facilities. That they can provide these, plus free DVD loans, plus free wi-fi, at the prices they charge is nothing short of remarkable. The dining facilities are fairly basic, but excellent value. And we spent the evening 10-pin bowling for the first time in 25 years! The only negative comments I could make are that, if you are looking for a gourmet experience or stunning views, this is not the hotel for you. In almost any other case, this hotel is an absolute bargain!
design, 24 hour cafeteria smell, construction, location
big beds, nice bathroom, swimming pool, free DVD rental, price
We were delighted with this hotel. The reseption staff were fantastic, I had forgotten an important medical tablet, they give instructions to doctors & offered to translate by phone if neccessary. Bed was large & comfortable, also the pillows. We can not comment of food we only had breakfast which was buffett, you could eat what you wanted. Would recommend any day & we would go back if in the area. None
Near autopista ideal overnight stop between Marbella and Valencia with secure underground car parking.
ultra modern rooms No coffee making facilities in room
bad area smell
The setting is stunning, the restaurant is very good and good value, worth paying the extra 10€ for a balcony. A real change from the costa crowds and not too far inland (1hr from San Javier). Early morning noise of hikers getting ready before the heat starts(August). Very poor insulation and of course tile floors. What a racket!! Don't expect a lie in.
The hotel staff were friendly and welcoming. The room was furnished well and was really clean. The gardens were well kept and beautiful. There were lots of walks in the immediate vicinity to try out. The hotel, an ex monastry still seemed to have a peaceful ambience. We enjoyed the food and would recommend the hotel to anyone wishing to have a peaceful holiday in a lovely part of Spain. The hotel as can be expected from a converted monastry was a little remote.
We were extremely impressed with the grounds of the hotel and its location. It was also great value and maintained to a very high standard No !
Very friendly and helpful staff. Beautiful peaceful surroundings.
Beautiful hotel in a beautiful location. Quite isolated so expect to drive to other attractions, restaurants etc. Junior suite was excellent with two balconies, one with a table and chairs overlooking the fabulous courtyard. Huge restaurant was empty when we visited but full service was offered and waiter was extremely helpful. Exceptional value for money (rooms, dinner and breakfast) Quiet in the off-season and quite isolated, but perfect if you are looking for a peaceful break.
Very relaxing and good value for money
Set on the edge of a national park, this hotel was an oasis of calm after the hectic towns on the coast. Obviously we were in the low season but the facilitie at the hotel were all functioning normally. we had an excellent stay.
The hotel is situated in beautitful countryside at the foot of the mountains, We enjoyed the relaxing atmosphere and the well kept gardens that surround the hotel. Better pillows would be a plus
Views from the hotel and balcony were beautiful. Staff were friendly and helpful. Lots of car parking area. Food in hotel was good value for money. No other facilities in the nearby local area. Not ideal for longer than four days stay duration.
Stunning location, particularly enjoyable with a balcony room. Restaurant remarkably good, and great value. Professional, helpful staff. Feeble water pressure in shower.
The hotel was superb in design and was immaculately clean. The staff provided personal service and were so helpful and kind. The food was freshly cooked every evening and was exquisite No
Exquisite food, superb location (if you want to be away from everything) and wonderful views of the mountains.
We have stayed here may times and the rooms are excellent and the food is good but they allow smoking in the restaurant. On this occasion we did not eat there as the smoke was unbearable. We ate in the hotel opposite where the food is not as good but the restaurant has no smoking and a proper area for smokers.
Free parking was nice, and the attached restaurant was very good. For some reason, we were unable to get the Internet access to work, and the TV remove (and, therefore, the TV) did not work. Neither was a major concern that evening, however.
Everything in the hotel was perfect. It is modern and stylish, all rooms very clean, free and secure parking. The employees were despite the communication problems incredibly helpful. I felt very comfortable in the hotel and I would highly recommend it. It should get 3 or 4 stars.
Road noise from nearby main road.
The hotel was modern, clean and the staff were very efficient and friendly, the food was excellent, and secure parking was provided. A very good experience and would recommend.
As far as IKEA hotels go this one is rather good, the room was big and included a desktop computer and big TV. No fridge in the room.
Excellent for overnight stay.
Easy to locate , Restaurant very good, free secure parking. Rooms a little airless -if windows open, outside noise disturbing
The room was mor than adequately equipped even a pc! rooms 101 and 102 and probably the corresponding rooms on the second floor suffer from the noise of the a/c plant for the kitchen
Super-kingsize double bed by request Nothing
Very comfortable and convenient with a 10 minute walk to the historic city.Good value breakfast and dinner.
The restuarant was good and there was parking available No other eateries in the vacinity. Part of the staircase was ricketty
The Hotel was exactly as described. Clean, easy to find. Good value for money. Excelent stopover Hotel for one night.
Restaurant value for money Lock up garage for my motorbike
Welcoming reception. Clean and comfortable room. Location a little out of town but a comfortable walk to main centre of town combined with a local ambience Disliked nothing, this was a comfortable, 'family run' budget hotel
Good clean and local to town Building works going on opposite
Clean, comfortable very adequate for our needs Nothing
The hotel's restaurant was run separately under a franchise and we found it excellent value for money. The menu was large and varied, the food was of good quality, and all the staff tried hard to please. We shall return.
The staff were very helpful Its location in Lorca I thought it was in the centre of town but had to get a taxi into the main area as it was too far to walk
Nothing Could not hang up our clothes because the wardrobe was damp and smelt. Bathroom floor flooded when bath emptied. Bedding smelt of smoke. Noisey Expelair in bathroom. Noises throughout the night from other bathrooms or lift. Wife ill in night after eating in the restaurant, The man at reception when we left and paid did not say a word to us, so very rude!