Would you like to save as your currency permanently or for this visit only?
quiet location. good views over to vineyard slopes. great evening meal. steep drive down to parking area, but not a big issue.
Staff very friendly and understanding, unfortunately I expected more of this hotel and hence my comments with regards to the negative sides of the hotel description. The images on booking.com misrepresent the rooms in reality. All in all a little dissapointed. Hotel offered to change the room for a similar one as shown in the images.
An nice boutique hotel - very good service, excellent ability in several languages, great cuisine, quiet pastoral setting near large urban area all amenities without urban noises and hassles. The road off hte main road A5002, was a suprise- we did not think any hotel off this washed out road was possible, but we continued and were delighted to discover Porta d'Alella perched on a hillside!
Location, staff and quality of food was very good
Nice location, personalized service Not for business. Wireless in the room goes on-off. gsm reach limited too. Bfast could have some choice (fixed menu)
Absolutely great Cold water in the bath monday morning, but it was advised in advance
Breakfast; wheel-chair-accessibility in my 10 days at the hotel i was able to open without help the door to my room only one time.
It's clean hotel and I like the bed bellow and the mattres I don't like the staff they are really not friendly make you feel like you are not welcome.
I like that is located very near the beach and some of the most touristy places in Barcelona. There is plenty of restaurants near by. The staff was very professional and accommodated me earlier then the usual check in time.
The staff were helpful and very friendly
perfect view, nice room, balcony, swimmingpool,everything
Everything about the hotel.. The location was perfect for us not so far from La rambla and the city center -Plaza Catalunya- (about 2 min walk to reach the begining of La Rambla) and the tourist bus has a stop station just infront of the hotel door + their was a very close metro station L3 just at the begining of La Rambla. Nothing really. And I'm planing to stay their at my next visit.
lovely balcony with view of harbour. Huge bed. Very clean. Nice bar. 5min walk from Ramblas and 10mins to beach. I'm booking again for next year. Not the worlds greatest shower, but nice bath and bathroom. Oh, and don't binge on the mini bar...predictably extortionate.
We have stayed 4times at this hotel and everyone is very helpful we really enjoy staying there for comfort Location Hotel staff its wonderful
The bath tub was the highlight Overpriced for what you get. Staff was friendly and room was clean but that's not saying much.
Great location, 10 minutes walking distance to La Rambla for dining and shopping. The hop on hop off bus stop is a block from the hotel for easy site seeing. We came from the cruise ship port and the taxi fare was only $11 Euros. The hotel staff are very friendly and professional. The room we had was a large suite with a separate living area. The room was modern, clean, with a comfortable bed and very well appointed. I would hesitate to staying here again on our next trip to Barcelona.
It was clean and the room was relatively large for a European hotel. I liked the band in the lobby lounge the bathroom tub was leaking. when you turned on the shower, it would spray water all over the room.
Good, clean, comfortable room. Free drinks in mini-bar. Would have preferred coffee/tea in room to cold drinks. Dining room had no atmosphere and not much choice of menu, though breakfast was excellent.
It was amazing. Room had a great city view and alos free mini bar (Water, soft drink, beer) 1 of each per day. Room was clean and the bed was massive. ++++
We liked the room. The design was so different from other hotels. The breakfast was impressiv and I had a swim in the pool on the 23rd floor, which I really enjoyed. The beds were very comfortable. Easy access to the Metro. A very comfortable hotel. The only thing was how they were dressed in the reception a little bit boring.
the room was nicethe view was nice was good that the shopping mall was very close to the hotel. would been a real 4 stars hotel if you have someone take the luggage to the room and bring it down during check out, also there was always bad smell at night in the bathroom, dont know was only in my room or in other rooms too. also people on front desk some of them should put a smile on their face, they r very helpfull but should always be a smile.
The room view and the variety of the breakfast First of all they've forgotten to park my car... someone mistakenly put the keys in the draw of the cars already parked. Second, the room-cleaners forgot to add more toillet paper and tissues. Apart from this, all was great.
I purchased this hotel as a gift for my fiance and her mother. They were very happy and had nothing but great things to say about the hotel, satff, and location.
almost everything I had no french TV chain (TV5 was not available)
The view of the room was great we had a great time in a nice hotel
Good scenery no teapot, coffee pot, or teakettle, it is very inconvenient for me.
Everything Not Applicable - everything perfect
breakfast, room, location, cleaniness
the location of this hotel was excellent,the veiws from the roof top pool where breath taking.all staff where very helpfull. a great base to enjoy barcelona will book again when we return. the price for breakfast most guests we found eat out.
Excellent location. Refurbished hotel with all amenities. Very clean and comfortable. Would definitely stay there again. Hotel restaurant could have better dinner menu. Very limited. Did not have breakfast there.
The location of the hotel is perfect to visit the city We were given a smoker´s room when our choice was non-smoker. It was disgusting because of the smell in the room and also to be sorrunded by ashtrays all over the place
the location is very good the standard room little bit small , the room servise took my personal towel and i ask for it but they didn't return it back !!
The hotel is very well situated, right above the Plaza de Catalunia, away from the noise of the Rambla but still just a few minutes walk. The neighbourhood is very beautiful, good restaurants in the street as well as some amazing artwork in the street. The hotel room was very nice, even better than on the photos on the website. Beautifully decorated and the beds were comfortable. We had a great view from our windows and the view from the 11th floor, where the swimming pool is, was amazing. Though the hotel isn´t very cheap it was worth every penny! The air condition could have been a litle bit cooler.
the rooms were clean and we loved swimmingin the pool
Very nice location, nice hotel, good breakfast
Location, luxury room, service They increased the fare almost double due to a soccer game. Does not include breakfast
ideal location, just one block away from playa de catalunya. Nice modern hotel
Location is superb. Walking distance to many of the tourist sights and shopping area. Easy access to metro and buses, and taxi stand is right at the corner. Spacious and Clean Room. Staffs are willing to help. Tapa bars nearby are also nice.
Absolutely everything, the hotel was fantastic we thoroughly enjoyed our stay-we will be back!
Firstly the location is great, you can basically walk everywhere from the W Hotel and explore Barcelona. Staff was very professionnal and helpful. Pool area was nicely design with great view of the beach and the city. The room obsiously was brand new as the hotel opened just 2 weeks ago and had all great amenities. Loved the shower.
A very funky & cool hotel in a great location with amazing views.
The view from the room as well as service in the lobby and the staff at reception The spa as guests should be offered sauna/jacuzzi and pool for free of charge as well sometimes room service took too long and I expected the service to be a bit more personalised
nice modern hotel, have my doubts about finishings and quality of materials used. suppose this Hotel will look and feel outdated within some years. Staff is very helpfull. Some great views from the rooms and upper floor bar. Location visavis center and most attractions is bad. Too far without taxi or other means of transportation. This very much a hotel "been there, no waouw feeling, ain't coming back"
Almost everything was great. The view is just amazing. The staff is very helpful and welcoming. Very cool and relaxing atmosphere. The breakfast buffet does not have many varieties. The Jacuzzi in the spa was not kept warm for client's use.
The staff especially at reception were extremely friendly and helpful. wonderful bar on the top floor and lovely large rooms not sure about the loos in a glass box in the rooms. not very private!
The atmosphere, the design, nothing
New, well designed, comfortable, clean, beach proximity, fitness room, views, restaurants A little pricey
Fantastic location, great view from our suite..Very nice design in the hotel, brand new facilities. Very good food in the hotel's restaurant Wave, friendly staff. Dissapointed by the quality of drinks in the bar Eclipse, staff was not very friendly..They should improve their service towards the people which are staying in the hotel. Too much focused on over charging. And you have to pay also for the internet, which I assume could be included in the nice price of the suite.
I liked the fact that the metro was directly across the road and the hotels proximity to the city centre. The room's were very nice too. I think the hotel rooms could really use more pillows.
Location, cleaniness There were no 4 star hotel facilities: No refrigerator,No tea/coffee maker,No safe box( you need to pay 5 Euros per day for that which is not announced in the hotel or booking.com websites) ,No even clock in the room! .The swimming pool is the smallest I have ever seen in my life ; it is 3 by 3 meters dimensions only.
The room was very small and rather poorly equiped. No fridge. Poor internet connection.
The hotel is quite old fashion, not renewed, not always clean. Rooms are small and essential.
Nothing Bathroom was dirty with ingrained dirt around the bath. Also the bath did not have a plug and the washand basin was very badly cracked. Bedroom floor was not swept properly and bedspread was marked. (Sheets and towels were clean)
the best part of our stay was the polite staff and location of the hotel. However we wrer very disappointed with the cost oft our stay as we felt due to our very late arrival on Tuesday 26th October we felf we should have got some compensation/ treat or even a discount on the total price. there was no kettle/ tea making facilities for the us in our bedroom, that touch would have been great.
The food was first class and the staff were very friendly and helpful. The location was good for the beach. The hotel was a long walk from the old town which may not suit all, and the choice of restaurants locally was limited
the overall readiness of the staff to help...restaurant girl was amazing and receptionist could need some help...he is extreamly fast and nice but he is human...sometimes theres too many customers at the same time...room service was excellent... size of my room...no sofa...appart from that all was amazing...
Quality 4 star for a 2/3 star price for the night we stayed. Per above prices increased 3 fold by the end of the week so we had to move on. Location. While this was fine the directions for non drivers was poor. eg it said it was 4 stops on the Metro from the Centre - it was actually 5.
Although we had our doubts on the location, the experience very quickly made clear this was no issue at all: metro, tram, taxis are so easy from this location to get. On top of that the hotel was very quiet and well equiped. The free wifi that was quite performant was an extra. The breakfast was ok, but not more than that.
Very nice room: clean, big, high-tech, comfortble bed. Very friendly staff, all can speak good English. Good location with sea view.
The hotel staff is very nice and is dealing with the situation (see below). Inspiring futuristic and contemorary style of the furniture and high tech. The hoel was open two days before we arrived and it had a few glitches: hear drier not easily available, air conditioning can not be set properly, computer in the room including the lights resetting at night, no coffie machine nor any way to make coffie in the room, towels dramaticly large and heavy (use tinny "italian style" ones).
Room comfort. It has everything we need. No.
Everything. Rooms were mamzing, and we really liked the terrace cafe bar. None.
Very modern and very quiet neiborhood. It was very convienient to the metro and the tram but out away from the crowded city. You could see the ocean from our room and watch the sailboats. It was nice and friendly. I would recommend getting the breakfast with your room. It was an international type buffet with lots of variety and very good food. Lots of opportunities to have a different breakfast every morning for a least a week stay. We were there 5 days and never had the same breakfast twice.The price was good for what you got. Good sized room. No, nothing. We were pleasantly surprised and feel we made a good choice.
The design of the hotel and service. The morning breakfast is also really great.
Very nice hotel and very good service. Very quiet, we slept good without any disturbance from other guestroom or outside.. It was easy to take tram or metro around the city. Tram right outside of the hotel, metro about two minutes to walk. If I go back to Barcelona some day, I probably choose this hotel again. Good breakfast, and when we where at the hotel, they had a offer of 5 EUR for breakfast, insted of 18 EUR as the website told us. So we had breakfast everyday at the hotel instead of going out to eat it. It was not alowed for children in the spa at the basement. Since there was no warming at the roof pool and the water there was could, our children could not take a swim, I understand that they don't want to have children in the spa, but I wished they had a warm roof pool or some other pool for children to use.
Very nice hotel. Just a few minutes from city centre by MTR. Inexpensive in low season.
Good room,friendly staff
Access to trains
I chose this hotel mainly for its location and convenience for station. My room was comfortable and clean, although the shower taps need some attention. The waiter in the cafeteria was very friendly although he was very overworked which meant we had to wait a long time for service. Although not really the fault of the hotel (more of my fellow guests) the smell of tobacco on 4th floor, particularly on the landing and passage was very unpleasant. It was supposed to be a non-smoking floor. I was very disappointed with the food available on Sunday night in the bar/cafeteria as the restaurant was closed. Poor choice and one of the toughest steaks I have encountered in ages!
Proximity to railway station.
Location over the main train station. The theme is stupid, childish, already dated and slightly confusing rather than the attempted "cute". What dope thought that this was a good idea and PAID for the execution? This is the perfect location for a classy and efficient business hotel and instead they put up an amusement park that isn't amusing in the slightest.
I liked that your staff helped us with all my problems:keep our lugage before we check in and after check out,they infomed us about transport ,visiting town;our room was cleaned every day.Iliked too,that the metro and the train and turistic bus were so accesibile from te hotel.Despite other guest air condiotining was good. Nothing specially.
Unique Space Theme keeps kids and adults entertained. Rooms were well laid out and comfortable. Hotel was quiet. Breakfast was excellent, cost 15 Euros, but so good that we ate there twice during our 3 day stay. Staff was VERY helpful in getting us where we needed to go on our short post-cruise stay in Spain. Every noise in the room was heard by everyone, including the rest room and shower. An exhaust fan of some sort would have helped with this and would have ensured the shower was not also a sauna. Also, there was not much privacy in the shower area, so everyone had to turn around when each of us got out of the shower to dress. A privacy curtain would have helped with this.
we stay at hotel because we thing it handed for trains and buse and a lovely view around.my husband been three times now and i been two time think we be going back very soon and very nice hotel the only thing is tray of tea or coffee in room when people arrived
Everything was awesome, the location was superb, the metro is under the hotel and there is Taxi station right when you exit the hotel, the tour bus station is one block away and there are alot of restaurants in the metro station like MacDonalds I liked everything
The convience of the hotel for transportation that I needed to various locations in the area around Barcelona. The resturant was a bit over priced and the selection of items on the menu was not very apealing.
Convenient destination to reach most of important places I was charged for breakfast as for to persons instead one. Good luck I saw the mistake while checking out. One day bathroom was not cleaned in a proper way.
Clean place and convinient
Perfect location, easy access to every attractions, near metro, railway station and airport bus station. Quiet, got Wi-fi, big room. We booked a double room and was given a twin, but changed to double room the next day. Some reception staff's English is not very good, forgot to move our luggage into the new room. A bit slow for check in.
What an excellent hotel! The rooms do look like the pictures, a great place to relax. Will definately go there again. The hotel is 100m from the Plaza Espagna subway-entrance, there is a small supermarket around the block. Nothing really, just minor wishes like a bathtub or coffe/tea-facilities in the room. But then again, there is complimentary water in the little fridge in the room.
The staff of the reception, cleaning of the room The service of the restaurant.
The hotel was newly re-furbished and wery clean Only room service available
it was excellent my wife and i plus other members of my familt will be staying again next year
Room was very good ... expecialy bathroom metro is very closed
The hotel was very clean, and the staff were very helpful.
Perfect location, Cleanliness Nothing
Rooms were very comfortable and good clean bathrooms but a mini bar would have been a good addition and there were no Kleenex for the ladies. Bar area was too austere, need to be made more comfortable.
The room was comfortable, clean and not what I imagined having read previous reviews, the staff on reception were very helpful and the location was perfect. The residents bar did not appear to be staffed at any point during our stay and the service during breakfast was less than helpful, however these are minor points and would not stop me recommending the hotel.
The location of the hotel was second to none. There were signs for a Bar but couldn't find one.
Modern, relaxed hotel, easy access to the Ramblas and other tourist attractions.
Very cclean room No kettle in room. No hot water for shower on the last day.
the location and the free wi-fi computers in the rooms were super.
The location was fantastic.
We liked the convience of the location and the style of the hotel. We had two single beds instead of a double.Corridors were a bit too dark.
Garden, location rooms and cafeteria are not clean enogh
Proximity to main sightseeing places. Ability to enjoy walk around and along La Ramblas. Close to grocery bazaar (good option for delicious low-cost dinner: selection of cheese + several slices of prosciutto + freshly backed bread in nearby bakery + bottle of good table wine). Shopping lover will appreciate boutiques along La Ramblas and L'Corte Ingles Department Store across from Catalunya Sq. Offered breakfast was not bad (quality and value). Laptops in rooms and free internet access. Proximity to LaRamblas has negative side: too noisy late into night. Rooms are bit small for family with 2 kids. Beds have metal cases and make horrible noise when anyone turns around at night. In the bathroom we had just a shower with no proper tub; thus when taking shower water would be all around the floor. Bathrooms lack hooks, thus one ends up leaving all the change clother on the toilet seat.
The location was ideal for access to the metro (within 50m), restaurants, bars and tourists sites. None, everything as expected.
Never stayed in that hotel. It was overbooked. And we got transferred to different hotel.
fantastic location - good service
Location, friendly staff, very quiet room, good breakfast, one child under 12 can stay free of charge. Small room, air conditioning did not work at all , non-smoking room was actually a smoking one(room stinks) even if the sign was hanged on the door room, towels and pillow cases had stains.
Location!!! Subway - entrance at the entrance of the hotel, bus from/to airport - 50 m, Montjuic - 500 m. The room was clean, breakfast - ok. The hotel seems a bit oldish, but it was perfect for our 2 night stay.
Great location. Nice rooftop pool with great views AC didn't work in my room
the location they are not aware about the conditions required in the request
Perfect location & perfect view :) No.
location and staff
Great location; Great views on the front rooms; Clean aspect
We had a wonderful suite overlooking the entire beautiful Catalonia!! It was the best experience ever! Can't wait to visit again. Thank you for your hospitality!! Best regards.
Very clean.bad elivators servis Far from the center but metro close so its o.k
more internet corners,ability to drink cafe at the ground floor at morning
Clean, comfortable, convenient. Good value.
The hotel was convenient to public transportation and the airport. There were not enough options for dining.
Thanks for all staff 1- I didnot find any resevation at any restorant at hotel so am so sad for this. 2- I didnot find a reservation at masage . 3- quality of food it was poor and my eats came coold
Design of rooms, colors, very modern. Bellman very helpful giving us directions on how to use the metro efficiently within our limited timeframe. Breakfast buffet excellent. Would have liked a face cloth, better instructions on how to use the safe, kleenex in the bathroom.
The location on the beach was fantastic. Many restaurants within several blocks. Bus stops right in front of hotel. Staff is very accomodating. I was disappointed the Spa sauna and steam wasn't working, although I had excellent massages there. Also, had stayed at one of their properties on the beach in Valencia (Las Arenas) and that spa was fantastic. So was hoping the Nixe spa would be similar but it was much smaller.
Staff and room Housekeeping which deserve to be fired! This wonderful hotel and remarkable staff does not deserve this housekeeping
great design and comfortable bedroom. The hotel is close to metro station so easily accessible to central although distant from the central. most facilities usage are not free including Gym and Swimming Pool. Hotel reception gave me the wrong direction to tourist point, stuff are not trained well.
The staff were extremely patient and helpful, including the hotel restaurant staff. Outstanding service. It is a bit far from the city center. There is nothing to see or do around the hotel.
modern luxururious design, very helpful attentive staff, just a little too far from the centre of barcelona. the mini bar prices were too high.
Everything about the suite on the 25th floor great views.. Thanks Roberto for the room upgrade it was worth it... Suite and the views...
we loved it being just off the pl catalunya, we loved how quiet the hotel bedrooms were, we liked the size of rooms, beds and bathroom, it felt very spacious. we had a lovely little balcony out to a quiet back street-not all rooms have these.we had a great time and will be back to the catalonia ramblas. the spa didn't offer very much in the way of treatments, so we didn't use it as planned.
restuarant Pelai coud be more attrativ with priceoffer in the evening and more visibel to guest from the street-it is too quiet.
The room was plenty of space for my family. The location is very strategic to do tourism in Barcelona city. The loby is very small and he room service is not full of options.
The location is amazing and the rooms are very clean and stylish. we could not check in until 3pm eventhough I asked for early check in. They did however take our luggage. I did not like the bed spread it was really uncomfortable and scratchy.
staff were most helpful and the location was very central
Very large and quiet room We ask for a non smoking room but according to the smell it was not
Cleaning - exceptionelle !!! I was with my 9 month child, (stressed about cleaning) - and it was perfect for me !!! I liked to have the option: with or without breakfast because we wanted to have it in downtown... and thanks for the tea and coffee from the room, free of charge .... Special thanks to City taxi because they come back to the hotel and returned my wife handy lost in the taxi !!!!!!!!!!!!!!!! nothing special to mention...
Location is great, near all touristic attractions No complaints
Location is great, near all touristic attractions.The staff was very friendly Cleaning of the bathroom . The spa facilities were somewhat disappointing... Cold water in the spa-pool and not very clean.
Every thing about Barcelona Nothing all ok
We checked in with Daniel in the front, who was AMAZING. He is so sweet, attentive, and adorable. We couldn't stop talking about what a gem he is. He gave us tipa for our stay, offered to print out our tickets to La sagrada familia, which were ready for us as soon as we went downstairs. We really enjoyed the customer service here it was the best received in our entire trip in Spain. Beds were small but that's normal in Spain
Location. Great roof deck. Got a good rate online for a Premium Deluxe room. It was nothing special - not premium or deluxe by my standards - very basic. When we arrived, needed to use the toilet facilities - no toilet paper in the large one on the 1st floor - went to dining room to inquire for paper or another facility to use. Was given napkins for the restaurant to use.
I liked the location and modern style of the hotel. It is in easy walking reach of the centre of town and the roof terrace with its swimming pool gives excellent views of Barcelona The wireless internet connection in my room was non existent which was very frustrating and the two computer in the reception area always had a several people waiting to use them
hotel should be mostly for gays. There were many straight couples, guess they did not know they arrived in a gay hotel. looks like too many straights for the gay community, to many gays for the straight guests. I am gay but this time the mix was not good. Check in lasted forever, they write you a guest pass by hand, it takes forever... worst check in in my life. Hotel was not able to provide service to print out my online boarding pass.. what a shame. I did not feel anything of the original gay concept, I felt they just sold out the hotel to anybody just to make money ( whats ok), but this was not my axel hotel from some years ago. It was just a very busy hotel and not sure if the value for the hotel was very good this time. Just my opinion.
The room was beautiful and the staff helpful and friendly. The location was central and all sorts of transportation are within walking distance. We were lucky to get an upgrade to a room at the front of the hotel which have beautiful stain glass design balconies. We stayed when it was a little cooler in the evenings. The bathroom design is open and therefore when you finish showering you get cold a little quicker than you would in a closed off shower area. However this is for such a short duration it should not deter you from this great hotel. I would without a doubt love to come back here!
Marisol! And the rooms were stylish. Rooms smelled of cigarette smoke.
The staff was wonderful. The room was sexy and comfortable. The location fabulous.
Room was very noisy. Could hear ladies talking in room above and constantly heard their high heels walking around above. Outside noise was very loud. Housekeepers in hallway very loud talking early in the morning every day. Room was stained and furniture showed signs of wear. Great location. Great lobby and hallway design.
Good location in the middle of the eclectic pulse of Barcelona, a matter-of-fact, most of city's buzz is right in the hotel lobby bar. Design trying to hard, instead could use a good hard cleaning.
Location is best. Hotel is pretty upscale. Aesthetic. Pleasing to the eye. My credit card was charged before i checked in. Made the resrvation in euros. Was charged in dollars at a rate of 5% higher than what I would have gotten on my credit card plus commission.Was asked to sign a cr card slip that said I was offered a choice of currencies chose dollars and my choice was final.
AIt's a gay hotel but 'hetero friendly' me and my wife stayed with a group of friends and didn't feel anything strange. Friendly staff, great location, nice rooms and good value for money. One of the reasons to chose it was the spa, but it cant be called a spa. 1 Sauna, 1 steam bath and teh pool and jakuzzi were not functional, some dirty stagnant water in the pool and we didn't use the spa after first trial. Also the minibar was nnot filled regularly and the room was not cleaned properly.
The rooms had a comfortable bed and pillow. The rooms were clean and modern. The bathrooms are spacious and well maintained.
overall,excellent stay.. Just an excellent top star hotel
Took an age to check in which I do not expect in an expensive 5 star hotel. Staff indifferent. A luxury hotel that just lacks something special when it comes to service. Not good value for money. Minibar outrageously expensive and 25 euro for internet
Everythin but not the food The food but lot of ood restaurants very close
best hotel in barcelona
The staff at this hotel was extremely friendly and always making sure that I was enjoying my stay as much as possible. The hotel itself is beautiful and has a calm ambiance. The room was beautiful with a big bathroom. Room was also clean and well put together. Restaurants and the champagne bar at the hotel were amazing. When I go back to Barcelona I will be staying at this hotel again.
The location was perfect. Easy access to bbeach and city. Hotel staff a pleasure. Please write at least 15 words No
The hotel is in a great location with excellent views. The staff are very helpful and attentive.
Location Very noisy tourists!
Very comfortable room with excellent shower. Excellent sound insulation (no noise from upstairs etc). No.
The location was great but the room was very small, very dirty, with a small windoow just facing another building.....The staff very rude... Didn't care about the guest, and the breakfast was for a 2 star hotel, not 5 star hotel
The staff at the hotel are fantastic - from the minute you step out of a cab to when you check out you feel pampered and cared for. The concierge was excellent in their food recommendations. The only drawback was that everything has a cost. The coffee in your room is considered mini-bar and is a charge.
The hotel was under renovation, lots of noise and disturbence during the day.
Staff were friendly & efficient.Excellent location.Breakfast buffet was extensive & varied.
Great staff from the bellman all the way to staff at the front desk, staff who cleans the room to the bar and staff at breakfast. no complaints everything at the hotel is excellent
The roof bar was fantastic
Excellent location. Friendly professional staff. Recently refurbished excellent rooms with good amenities inc Bulgari Restaurant on the lower level is a bit bland but good quality. Ok for breakfast but Go out for dinner
The rooms were very nice and the location was great. Check-in did not go smoothly at all. Our rooms were not ready for several hours and we did not get into our rooms until speaking with the manager.
The hotel staff was very accommodating.....no matter what the questions...they went out their way to make everything wonderful. They helped us find our way around the city. The taxis were at strike one day and they made it possible for us to still make the tour we had planned for the day.
The hotel is in an excellent location for travelers who need access to both the port and the airport. The surrounding streets offer dining for every taste.
nothing in particular...thought reception and particularly breakfast dining areas were below par for a 5 star g.l hotel.....expected breakfast eggs etc to be cooked fresh not left on buffet...no a la carte offered see above............refused to give free internet in room despite info on booking conditions
excellent location The Hotel needs to be updated, slightly over rated.
The location of the hotel is great First of all the check in time is too late and the condition of the rooms is poor. It is not a 4 stars hotel mutch more like a 3 stars hotel.
the location is excellent. no iron provided. kinda of difficult for business traveller. also the hotel seems dated.
location very central, pool area a nice relaxing feature front desk staff not very knowledgable about the area, events, etc. Having to move mid-stay du to a flood in the room above us was an inconvenience.
Friendly stuff, nice room and bathroom. No indoor pool, top floor room rather noisy at night due to rooftop machinary.
Service was good. Breakfast delicious. The douche worked badly, it was very noisy. And doors worked not good, as after taking a shower, there were water on the flour everywhere.
The staff was very very rude and none professional It actually put us off from the start The hotel is well located and deserves better employees All over Saturday was great The reception from desk employee
Excellent location and very friendly personnel. Spacious suite rooms. We stayed at two rooms. In one of them, the air conditioner did not work properly. We reported the problem, but it was never fixed.
Great location, but you pay for it. Rooms were tiny.
Excellent location just off Placa Catalunya, around the corner from Las Ramblas. Quite expensive.
Excellent City centre position
Location, breakfast In improved number there was no promised dressing gown and slippers