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convenient location, good coffee in lobby entire hotel needs new carpeting
The beds were comfortable. The shower was hot and had good pressure. The room had darkening shades, which I like. The staff was very nice. Wish breakfast was included, even if only continental.
We actually thought we made reservations at the Holiday Inn Express near the Easton Center, so when we arrived we found we needed to go to a different hotel. The location worked out fine, but my son's apartment was closer to the one near the Easton Center. Either way, we would have had to get in the car to go anywhere, so no difference. It really was just a place to sleep, never looked at pool or work out facility. They did try really hard to make continental breakfast nice. Unusual location tucked back behind a strip mall, guess that is not really a "con", it was just hard to see how to enter the parking lot. Room was clean and we were just sleeping there, but stale deodorizer smelling air . . . More fresh air would be nice.
Staff was friendly; pool and water park were lovely Rooms smelled damp; curtains were moth eaten
Big, beautiful rooms and an easy, peaceful atmosphere. The double queens room was bigger than anything we've stayed in recently and had a large fridge and a crib for our baby boy, which was perfect. The hotel seems a bit run-down in some ways: the spa is closed for good, the rooms have a "room service" menu but when you call by phone, nothing is available so actually they'd be better off advertising that they just don't have room service; the front desk doesn't answer the phones very well.
Front desk: took a lot of time to check in and there was no one else. Old fashioned building No breakfast on site
It was very clean and private This is the secomd time we have visited this hotel. Same experience both times at the bar...not very friendly or service oriented. I get the sense they don't enjoy hospitality. The check in staff was very friendly but slow response for check in. Room was not available and communication between staff was minimal in terms of getting room ready.
This bed and breakfast was adorable! Our room was spacious, cozy, and gorgeously decorated. The food was fantastic (homemade cookies, fresh fruit, delicious quiche). My fiance and I had a fabulous time, at a fabulous price! We can't wait to go back!
Everything, what a fabulous place to stay. Thanks for making us feel so welcome in your lovely home.
I liked it well enough, no breakfast as the restaurant in the hotel just changed hands but staff was helpful, WiFi actually worked in my room.
I liked the friendly staff and cleaning of the room. After I spent one night, I woke up to a headboard on top of my head. Instead of giving me money back or offer another night, they Steichen my room and said that's all they can do.
Let's see, from the moment we got there we told there was no breakfast included like the original ad stated. Also, the pool was not open since they hadn't gotten the ok that it passed inspection. (Right here I would have asked to cancel my booking, but there are no cancellations allowed) our room was around back, as we unloaded the car we were ogled by the resident group of Mexicans that were blasting music from the trunk speakers of their car... we get to the room where we discover holes in the curtains, holes in the bedspreads and little ants all over in the bathroom. The shower plate is falling off the wall, windows have been sealed shut, the electrical outlets are loose on the wall and the mini fridge door doesn't open unless you lean it back off the carpet. Coming to grips with all of this, my friend comes out of the bathroom and announces that the toilet doesn't flush. I called the front desk only to be told that they do not have a plunger or another room available. But rest assured, they would not hold us accountable for damages !!!!
Far enough off freeway to be quiet and the in room r drivers for was very generously sized. Also nice to have a microwave in room. Seemed dated, hallways dim and seemed to smell of smoke. The egg patty on the breakfast buffet was not appealing or appetizing.
It was nice and quiet,close to the Buckeye Lake Brewery and that's the most important thing. Nope.
Hotel was clean and everything was within reach. Nope
Staff on Saturday night 3/12 was very rude!!
This guest did not leave comments about this hotel.
Excellent location for our purposes. Breakfast was not that good. Bagels, muffins, etc did not seem fresh.
Very nice new hotel. Very clean. Need a channel guide for the TV.
The location The staff was rude and not efficient. The hotel rooms smelled of smoke and the hotel did nothing when I informed them. The breakfast items that should have been warm were cold. Worst hotel experience ever.
Clean and somewhat updated for a Best Western
We travelled from AZ to OH for daughter's baby shower. We brought a trailer of presents and needed to wrap. They let us use a meeting room to do that. Really helped. No
nothing horrible place, noise late in to the night, people staying there are not you average travelers, younger people standing around auguring, big sign when you walk in - no guns!, sign in room - don't steal the pillows, what kind of people does this hotel ....
Kinda bummed this time too,you should take one nights charge off the bill, Thank you The heat stopped working halfway thru the night,than the next morning to take a shower,it took the hot water about fifteen to get to the shower,real nice ,same thing happened a few weeks back,get maintenance too check all rooms before letting guest in
The hotel is nicely located and the property is clean and well maintained. The amenities (full size refrigerator, two burner stove, large desk, etc) are ideal for the extended stay business traveler. The free dvd library and lending of board games and cooking devices such as crock pots and juicers are a very nice touch. Being on the side of the hotel facing the airport runways meant the noise from airplanes landing and taking off came right into the room. The extremely noisy through the wall heating and air conditioning unit cycled on and off every 5 minutes. It's placement was less than a foot from the bed which made it impossible to sleep. The reservation was for a queen size bed but my wife and I were disappointed to find a full size bed in the room. The mattress was extremely hard and very uncomfortable and the pillows very small resulting in a very restless night of no sleep.
I like the kitchen amenities in the room and honor system snack room
The location. The pillows were like hard bricks . We had loud people above is that woke us up at 3:30 and continued till 4:15. Called the front desk and she did stop the racket. The front desk employees were nice overall it was not their fault that such rude guests were staying there.
The room was clean, I did a full bed bug inspection and it was all clear, as that is my biggest fear about staying in a hotel The "pantry" is crazy expensive. The hot and cold in the shower were labeled backwards, they forgot to stock towels but it was easily resolved.
The bed was NOT comfortable! The bathtub would not drain.
Nothing!!! Rooms were filthy, we went to three different rooms before finding one that at least had clean sheets. The man at front desk becsm irate about us complaining about what can only be described as deplorable rooming conditions. Bugs, trash, and mold, oh my! Avoid this hotel, you would be better off in a dumpster.
This hotel was not terrible, but I expected more based on the reviews. But it was clean and the price was right. The place felt very tired. All the features were worn and cheap (plastic faucets, toilet runs, carpet worn). It is in dire need of a good upgrade.
Room was acceptable upon arrival door didn't latch or lock well and I could hear EVERYTHING through the door, window and walls. The second day, upon my return my key did not work and once fixed, I returned to a room that didn't get cleaned even though I specifically requested it be cleaned and I had no clean towels and the sink had leaked on the bathroom floor. I phoned for clean towels and the man at the front desk told me he didn't know where to find them and that none of the rooms got cleaned. Stay some place else and avoid the mess!!!