Alexandria, the second largest city in Egypt has a Mediterranean charm that’s hard to resist. Hilton Alexandria Green Plaza is located in the business district of Smouha, just a 45-minute drive from the airport and boasts the largest ballroom and meeting space in the city, providing a relaxing experience for business and leisure guests alike. Located inside one of Egypt's largest shopping malls with its 380 shops, cinema complex and funfair, there's something to keep everyone happy. Our hotel features an Executive Lounge, two business centers and 14 meeting rooms for 2-3,000 people. The Al-Zahraa Ballroom is amongst the largest conference rooms in Alexandria and features a grand foyer area. Equipped with modern facilities, Hilton Alexandria Green Plaza makes the perfect venue for your next conference, meeting, exhibition, fashion show, party, banquet or wedding in Alexandria. After a busy day shopping or working, relax in the pool, or sample the hotel's five bars and restaurants. Look out over the mall plaza from the pool area while enjoying Italian specialties at Splash restaurant. Explore the city and visit Alexandria attractions, such as the Bibliotheca Alexandrina or Qaitbay Fort
just the position
it is really overpriced. the hotel need to be rennovated soon. it is not a 5 star hotel anymore. it is too noisy in the night since it is close to a commercial area. not suggested
I liked the green plaza mall . I bought a lot of stuff
I didn't like the location of the hotel also the room view was on a conestraction area was so so bad !!!
Accommodations were fine, room was not cleaned daily, room service spotty. All else was a 4 star hotel, not 5 star. The staff at the check in counter was 6 star, very good.
i would like to thank the hotel staff specially housekeeping and front disk staff for the best service that i got during my stay in the hotel. Randa
the staff were all good and in side the hotel was good but the poolvery bad and out side hotel not good
only fealing uncufterble out side the hotel no westerns
Good location for shopping
The room was very dirty...smell was bad. Waiting for a room a bit too long
the shoping complex attached to it was nice
so far so good
expensive breakfast for unknown value
Not much...maybe the rate?
A lot..they tried to overcharge me from the moment I checked in to the time I paid my bill upon check out. I had to show them Booking.com confirmation to correct the rate. The shower stall in the bathroom overflows with water and floods the floor due to a leak under the stall plus the door not closing well. They are apparently aware of it but have not done anything in the last 5 years about it. Food quality is bad, even at the breakfast room, car rental service tried to overcharge me, but the hotel did not listen to them. They should get rid of this person at the car rental desk. The Bell Captain (morning duty) was quite helpful and Mr Shady the manager took down notes as I enumerated all the problems I encountered in those three days!
Location and comfort.
Room for improvement in Command over English language which will improve communication gap between staff and guests.