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Everything was first class - food, service, cleanliness of hotel and room, reception.
Location. When back from Hannover show it was like switching into a different world.
Location - the Market in downtown Hildesheim, Architecture, ambiance Restaurant service was excellent and so was the food when checking in, staff was not very friendly
Nice hotel at a superb place
Central location, with good parking Hotel was not able to accomodate us for dinner when we booked in Perhaps a need for better soundproofing in rooms facing square, alternatively provide air conditioning. Front of house staff seemed to know little of local events
The friendliness of the staff were excellent, the room although not spacious was impeccibly furnished. The standard of the food was first class.
Nice room, good sleep.
Sauna, swimming pool, breakfast, ambiance, situation Noise in the non renovated room and beds not enough hard
Minibar and trouser-press .
The staff at the Van der Valk were a tremendous help to me during my trip. I left important papers at the hotel and they located them (the room had already been cleaned), forwarded them to a hotel I would be at in the following days, at no cost to me. I give this hotel 6 stars...the breakfast alone was worth it. A beautiful hotel, nice touch with the fresh rose in the bathroom.
The staff is extremely friendly, we had a babycot waiting for us in the room (free of charge); rooms are large and beds comfortable...breakfast with enough variation; food in the restaurant is ok - but not sophisticated, and I found it a lot ...(too much). There was a shoe polishing machine in the hall - handy! Well, the hotel is renovated - everything is very clean and working; but exactly the same design as 25 years ago! So outdated...(i don't think they can do great thing about - is too late...) for a 4 stars I was missing the bathroom toiletries, sewing kit and slippers...but for the very cheap price we payed I realise you can't have it all! But once more they compensate by friendliness and property.
Staff were very friendly and I was impressed by the cleanliness of my room and the quality of the breakfast.
Everything was exactly as advertised, convenient location for travel to nearby locations.
All Was OK No Chance to get something for drink or eat after 23:00
The Hotel was way above my expectations
The hotel situe
Hotel is clean, well organized and serving a good breakfast buffet Even though I stayed in a non-smoking room, I suffered from cigarette smoke coming from opening on the wall. When I asked to receptionist, she told me that on 1st floor there are smoking rooms and hotel infrastructure let the smoke go to the upper floors. If you can solve this problem that would be nice.
A fancy hotel with historical exterior but modern interior. Walking distance to central markt area. N/A
Very pleasant personel. We had a family room which was perfect in size with good room for childrens play. There is a small play area for the kids near the lobby area and a PC to log on to the Internet. The hotel is located about 5 min. walk from the main shopping street. Parking is just next the hotel (8 euro/day). You can drive your car all the way to the reception to unload. We found the hotel easy to find even though others has had problems finding it. There are large signs directing you on the road. Follow them and you will find the hotel... No complaints at all.
rabbits on the lawn, stillness, nice decor no
Very nice familyroom
I found the staff to be extremely helpful, this went from the staff at reception all the way through to the staff who cleaned the rooms
Really nice rooms, lovely appointments in eg bathrooms. Lovely combination of old facade and modern details. The breakfast fruit looked a little less than fresh when we turned up for breakfast at 9am. The breakfast arrangement with different things placed in different niches in the building was a little inconvenient. Plus a lot of road noise, unfortunately.
Nice and confortable hotel
Personable, friendly staff, good service Bigger pillows would be good
Nice and quiet environment
Spacious room - nice, tidy and clean - free parking area - great breakfast Not as close to citycenter as anticipated
Only there for one night but found the staff friendly and they all spoke English. Internet for 1 Euro/24hrs worked ok, Room was fine and Breakfast was good.
Another quality hotel, with very nice swimming pool, good breakfast. Quite a lot of stairs and distances to walk inside the hotel and small seats in the breakfast room.
Breakfest is good This is not a 4 star hotel and therfor rated wrong should only be 3 star
Visited family in Hildesheim and went to the thermal bath
Quiet location, good restaurant The hotel is starting to look a little tired, rooms could do with a small refurbishment.
the head waiter was very good no
nice hotel,confortable, good breakfast
Absolutely nothing, what a dump. Old used up furniture, shabby fixtures, horrible bathroom with hot and cold water out of control. Overall rating, 1 star, at 4 star prices. Avoid if you can. The furniture, the lifts, the rooms, the bathrooms, the room was not very clean, nor was the bathrooom
personally room, good food it was no gym or excerise room
The breakfast was particularly good No
the help of the management it is a very quit hotel the bar was closed because of lack of guests
Nice hotel ! Comfort in any aspect. Free shuttle service to CEBIT. No it was all perfect.
far away from the noise of the city center big distance from the city center to enjoy evening
My room was new and clean The WC was outside the room, the same for all the floor. It was a surprise for us.
The staff was excellent!
I stayed at this Hotel while visiting Cebit, for which daily transport to and from the venue was laid on free of charge by the Hotel. The Hotel was modern and very clean. The staff were friendly and very helpful. I will certainly be returning here.
we liked the high cleaning standard yes, we did not like that the portier was never there when we needed him, so we had to wait for him for one hour the first time, or when we arrrived the second time we had to let ouselves inside the hotel.
The room was roomy and comfortable with older furnishings, but with a very modern bathroom. The staff/owners were very friendly and gave personalized attention during breakfast. While gone during the day and evening for business at the market square, the Stratzresidenz was a 13 minute walk away.
We were pleasantly surprised at this hotel and the warm welcome and care we received on arrival. The room was large, clean and well appointed. The bathroom was large with a stand up shower with good pressure and luxurious. Breakfast was down stairs overlooking the outside courtyard which was beautiful. Breakfast was good value and plentiful. The staff are all lovely.
we had an apartment it looked really great and it was very clean and tidy, their was no bath, but shower worked very well and bathroom was very modern and of good quality. the mattresses could have been a little softer.
Very good rooms, nice view, near to the center of the town, beaufiful bathrooms
wonderful staff and clean hotel room is a bit small and no desk in the room
Good place, large gentleman helped carry luggage up steps.Good breakfast.
Helpful, friendly staff. Very comfortable,clean room. The location was less than ideal, on a non- residential estate surrounded by small warehouses etc, quite far out of the centre, with no restaurants within reasonable walking distance, a definite disadvantage in the dark and/or at night, especially for single females, or anyone with walking difficulties.
Friendly staff,comfortable and clean rooms
friendly staff, excellent breakfast, nice hotel and rooms - excellent I cannot fault the staff or facilities, they were brilliant and it's a beautiful hotel. Stunning. location a bit far from everything!
Very good service,great support.
Large clean room
We arrived late and the hotel staff were so friendly and accommodating! We stayed only one night, when we would have liked to stay longer.
Easy to reach hannover messe Free internet access
Very friendly and efficient staff. Good food. Advertised as providing WIFI throughout the Hotel. Not true for our room. Staff blamed the internet provider claiming a weak incoming signal. However, there was no problem experienced on taking my laptop outside.
Felt welcome and received necessary information for a stop over. Easy to find and parking space.
I`d like the size of the room and the standard .The old fashioned style on the outside. No
I liked the hotel staf, my room, and the cleaniness.
Free parking, close to the highway. Lays in a small town close to a supermaket. Nice rooms and friendly staff. We used this hotel as a stop-over on our journey through Germany.
there are very friendly people in the hotel! very nice restaurant with high quality food the breakfast was very limited
"No frills" little town hotel with My room decorated in 80's style. Very clean, comfortable bed, rich breakfast. Near to the motorway exit, even though at least in the night time without a navigator the hotel was a bit complicated to find. I'd recommend the hotel to put up clear sign postings to find the hotel starting from the motorway exit all the way to the hotel.
Friendly Staff Flexible and helpful (Moved room due to noise in Room 8) ~ By a Main Road = Noisy ~ Room above main entrance shakes every time someone comes in or out as the door bellow slams (Avoid room 8)
Very friendly hotel in a beautiful location, free parking, good breakfast
The hotel was very clean and tidy and the staff were very pleasant and helpful. The food was very good and the restaurant was beautifully decorated.