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When booking a double room for sibgle use, the bedsize was listed as "kingsize". The bed in the room consisted of two side-by-side single beds.
Convenient location. Great breakfast. By and large the staff were excellent. Lack of easy chair with reading light in room. The room was small on the top floor. The bathroom floor was not cleaned before or during my stay. I think this was a Euro 62.00(cheapest advertised) rather than Euro 82.80 (as paid)
Location Nothing that i had not expected
good location for station and city centre and still peaceful and relaxing
It's a good hotel. The rooms are clean and the staff is nice.
I stayed there for two nights, during my Italy Trip. From all the Hotels, it was the one with the friendliest stuff, best breakfast an the biggest room.
A comfortable hotel that was conveniently located, and served an excellent breakfast
Located a block from the rail station, the hotel is clean, the beds are good and the staff were courteous and efficient. You seemed to need a credit card to use the in-room safe.
Walking distance to city centre & most of the World Heritage sites which have mosaics. Excellent information from staff, who spoke good English. Free parking.
Promptitude and city knowledge of the clerk
A friendly, comfortable, simple hotel, with helpful staff and within easy walking distance of the railway station and all the major sites.
The hotel is very near the station, water bus etc. The accommeodation is clean and fair for a small hotel particularly in Venezia. The breakfast area was only fair.
The little town of Lugo was a really pleasant surprise - wonderful to walk around and the hotel was fantastic. Very welcoming, great service, nice breakfast. Highly recommended.
It's clean and quiet to live and the service is good.
Staff was very helpful. My baggage didn't arrive for 1-1/2 days, and they were very good about calling the airport for me mutiple times, as well as making toiletries available. Cotignola is a small town, and this hotel is the best place to stay - clean, internet access, centrally located, staff speaks english, restaurant is very nice, breakfast included, air conditioned rooms.
Breakfast, big room, nice town, good reception service
An excellent location in the middle of Lugo town. Well placed for visiting Bologna and Ravenna, but little to offer in Lugo itself. The hotel is good quality and the staff friendly. No hot water in the bathroom on two occasions.
I wanted a quit hotel inside a small town, for a one-night break in a drive to my holidaylocation. This hotel has private parking, a nice central location, great hotel for this price.
staff; restaurant; internet 3 € for all days; very good everything please do more days with this price
Comfortable beds, great big bathroom, cleanliness. The view (of a backyard).
the friendly staff at the receiption, central position of the hotel, quiet there should be at least one german tv channel( they sakid they were rearranging channels at that time), bread at breakfast improveable!
Very stylish Hotel with excellent facilities and the room was 5 star
The stay was nice but the air temperature inside the room could not be adjusted and was set for 24 C too warm for me. Although the whole hotel and region were could outside. I like to have a colder room
Location,Easy to find and access to Venice raod SS309. Free parking No any computer to use for customer.
there are no surprises, everything is at a very acceptable and pleasing standard
Fine place to stay, fine staff. Free shuttle to Ravenna City Center.
Room was clean and nice It was not written on the booking.com page, that you have to pay an extra 20€ per person for using the Wellnessarea. Plus, there they wanted to charge us other 3 € just for using a big towel. At breakfast no one asked us for a coffee or tea. Breakfast itself was not what you might expect at a Hotel with 4 stars.
Everything including the free navetta! Without doubt the best hotel in Ravenna! Nothing
The hall and bar are very nice; it's nice to arrive in the hotel. Lots of parking. Large room with good beds. The room was very hot and we couldn't get the temperature down. The air was very dry so pay attention when you arrive that you regulate the heating/airco instrument.
Very convenient place for business trip. Easy to find te hotel.Close to the ports and road access. free car park.
clean, modern room more light lunch and dinner meal service [in US we might call it a 'coffee shop']
easy to check-in, easy to check-out. easy access from motorway, available parking. power breakdown in my room - was fixed by desk personnel. No hot water in the morning - failure in the hotel system.
modern style, very clean, good staff
nice reception, good service, excellent hall for breakfast no, anything.
Efficient, clean, comfortable Except late at night when it was finally turned off, there was loud bad music playing in the hallways continuously. It added nothing to the ambience and was very annoying.
Value for money Its position in ravenna - almost impossible to find. Also very far from centro.
you get a lot for your money
No restaurant in hotel or closeby
There are three thinngs that stay out when chossing a hotel;bathroom,quiet location and bed. On these three accounts the hotel gets good marks My stay was to short
Very nice design and larger rooms. Breakfast was OK. Hotel surroundings are not very nice and you need a car to go to a restaurant to have dinner.
Loation very good for beach and touring. Food good. Staff top class, pleasant and friendly, attentive and helpful. We booked for 4 days and stayed 8, which says it all. Mattresses rather hard. The local Tourist Information could beef up its information on the area and have better hand-outs (I know that's off the point but it's part of the package).
Location very good only a few mins from beach and very quiet rooms
Dated more old fashion tourist hotel. Nice location. Good basic breakfast. Nice terras and swimming pool outside. 10 Minutes near the beach Unfriendly welcome. Simple basic room. Small badroom. Restaurant with limited menue. Parking in street behind. No CNN or English stations.
Swimming pool, reception, large hall for breakfast
It was ideal for a beach vacation. After a day at the beach, the hotel afforded luxury and fine service.
Nice and quiet location, friendly staff, clean beach. Very good dinners - wide choices of pastas and tasty local wines.
A very friendly hotel , nothing was to much trouble
Hotel was comfortable, friendly and helpful staff. The dining room was a confusing experience. we were required to mark our selections on the menu with a pencil. essentially taking our own order.
The hotel has the friendliest and most attentive staff imaginable. It attracts regulars who return every year with their families. The couple running the hotel are very friendly and helpful, and organise extra free of charge activities e.g. lectures, late night spaghetti, gala dinners, buffet around the swimming pool. Very comfortable lounge area with large choice of newspapers and magazines, mostly in Italian. Half board includes as much food as at an southern Italian wedding! Sound proofing poor as in many modern Italian apartment buildings. Expect to listen to high heels and objects falling on the parquet day and night. This is a particular problem in high season when the hotel is full of boisterous Italian families on holiday. The hotel helpfully arranged a move to a room suffering less frantic high heel noise but this could not be eliminated totally. The rooms are small and the furnishings look as if they date back to the 1950s, but everything is well cared for.
The hotel is close to Theodoric grave in Ravenna, and at 10 minutes of the city center. It's quiet, comfortable, offers parking and Internet access and a correct breakfast. A quite good value for the money.
Friendly reception and breakfast staff. Comfortable bed. Interesting decor. Bathroom too small. Access from railway station more difficult than anticipated (obviously beyond your control) and this was main reason for choosing the hotel!
The location is good, about a 20 minute walk to main centre. The room was clean and fresh and the hotel was easy to find. AC in my room didn't work and the doors were hanging off the wardrobe. The room was also noisy - i could hear everything the guy in the next room said on the phone. Also breakfast service was non existent. Minor issues but would make impression of hotel overall much better.
Staff are very kind, helpful and cheerful. Noisy environment (next to main road and railway). The breakfast is nothing to do with any other 4-star property (no eggs, no sausages or anything warm, no orange juice), drinking from plastic glasses during breakfast... awful. Staff are lazy to answer the phone or email inquiries.
city center is in walking distance noise from the street all night, situated at a major intersection
Great service nice hotel staff The room was small but they changed us to a bigger room without any extra cost. Great service and friendly staff.
The hotel was modern, clean and with helpful staff The location was poor for us in that it is at the wrong side of the railway line for pedestrian access into the city and therefore involved a long walk
The staff were extremely kind. The room was clean, elegant and comfortable. The breakfast was excellent.
The staff was really helpful
We were amazed at the quality of this hotel for the money. It was very comfortable, we all got great showers in the morning, free wireless internet, the staff were helpful and spoke English, and the buffet breakfast was very good. Highly recommended! Behind train station, so a bit of a walk to the center of town. But convenient if you have an early morning train.
Perfect location - just next to the railroad station (no noise from the trains, though!) and very close to the city center. Friendly staff. Breakfast could be better - there were no eggs, ham or any other meat products... But still it was not bad.
Location is perfect for me ,for a traveler use trains. Very near the station. Hotel prepared the double huge room for me. Hotel staffs are very kind and friendly. Although it was a cold weather in October, heater was on. Thank you very much!! Staffs did not speak English.
It was good value for money in an excellent location, beside the station and just five minutes walk away from the historic centre. The breakfast might have been better.
Julianna at reception was super and went beyond expected to help us out with information about the area. She was just a very pleasant young woman. Also it was very clean, and the shower was very nice, bed comfortable, felt secure. I wish there had been a computer for use by the clientele. We did find an internet access shop maybe three blocks away, but the atmosphere would have felt safer at the hotel.
Staff were very helpful and lovely, the room was spotless, the location was good, and the price was also very good, considering we got a (large) private bathroom to ourselves and a substantial breakfast buffet for much less than other hotels in the city were charging. The room decor is nothing luxurious, but for the price, it's exactly what we'd wanted.
The cleanliness Strange lack of art on the walls.
The hotel was in a great location for all the mosaics and amenities The staff were really friendly and helpful.
very central location not a spacious and a little bit dark room
its position is perfect for exploring the city of Ravenna, right in the middle, just off the main square
Friendly helpful staff. Clean room. Wonderful breakfast.
The position of the hotel in the pedestrianised centre of Ravenna and helpfulness of staff. Noise of street cleaning in early hours.
Location was excellent: v. central. Services were friendly and helpful.
Staff on reception very good, knowledgeable & helpful. Breakfast good Wonderfully central. no
1) Location. Beach-town hotel right across the road from the beach. 2) Short drive to town center and 11 km to Ravenna (worth a visit). 3) Suite-type rooms with kitchenette, separate bedroom, bathroom. Good overall. 1) Ground-level rooms subject to upper-floor suites' guest noises (recommend getting an upper suite). 2) Kitchenette is minimally supplied, could have supplied dishwashing detergent and wash cloth.
Big, clean, new hotel room staff very friendly good location gps location was a little off but road signs got me there.
A very nice hotel, absolutely clean and in a great condition, the staff was very neat and overall our stay there was great.
New place, clean, well equipped, free parking, comfortable, good vlue for money. somewhat on the outskirts of town. you need your car to go into the city and visit sites.
The staff was very helpful. The hotel is brand new and the rooms are super clean and nice. The parc is really nice when it's sunny but the road is very close. The hotel is not that easy to find and not very well located.
It is very new, good price, the hotel staff is very good. They explain us everything about the city, parking in the old part of the city etc... 15 minutes by car to the center of the city. Don´t choose it if you don´t have a car. Dificult to find because the street is not in the GPS but there are indications in the city.
Very clean, comfortable, new furniture. Helpful staff. Difficult to find.
Our apartment was new and beautifully appointed with lovely furniture and appliances. Comfort and privacy were a major part of our stay. The only thing we could mention is that we had to walk a few blocks to have our breakfast as there werre no facilities on site at this stage.
to get a bike the breakfast
We got appartments with kitchen instead of rooms. Nice rooms with a balcony over a garden. Free parking. Breakfast served in the hotel.
Good position between the city and the beaches (some 7-10 km to the beach by car). So for us it was an interesting alternative to the hotels right on the beach (crowded, expensive and offer less for the money). Nice appartments with good cooking facility.
high service quality, good location the bathroom was too small for such a huge bedroom
Great facilities, comfy bed, very clean and tidy, excellent location and tasty (if limited in selection) breakfast buffet.
reception desk service
Breakfast is good but no refill of ham and melon after the 9:00. The street is quite noisy.
great location and very nice design. staff very helpful and breakfast is fantastic. secure parking available, close to good restaurants and shopping.
Nice hotel, friendly and helpful staff, but... ...air con was not quite up to the heat
Very good location opposite Santa Appolonia church, with its wonderful mosaics. I found the staff very helpful and friendly, the breakfast was good and the hotel's lounges were lovely, a very good mix of antique and modern . The chapel inside the hotel was charming. All in all it was a very enjoyable stay and I will certainly stay here again next time I am in Ravenna. My room overlooked a courtyard which is used as a small car park by the hotel so I didn't have the prettiest view - but it was very quiet.
The staff were very frindly and helpful and the situation of the hotel was very convenient My room was uncorfotably small despit being billed as a double room. The coffee at breakfast was undrinkable
clean and spacious room, friendly staff, quiet hotel with lots of communal space, central location, no
Great location and free parking. Pleasant facility. Air conditioning was turned off in the evening so rooms were unbearably hot. I complained, was told each morning the timing was fixed, but nothing changed.
very nice decoration, pleasant atmosphere, nice rooms, fantastic garden full of roses
a peacefull oasis
Friendly staff and close to Ravenna and other places of interest No restaurant; poor breakfasts; no bath despite having a suite
Relaxing, good pool costs of bar meals/extra coffee at breakfast and towells for the pool Euro 10 per day!
the hotel is one of the best I have ever stayed. I loved the decoration and the staff was very friendly. Nothing.
I liked the attitude of the staff, especially the manager.
good location for tourism, good breakfast, parking nearby room assigned was too small and very poor, not adequatly to a three star hotel
closeness to all historic sights
The reception staff were particularly friendly and helpful - recommended excellent restuarants
Fair sized room, good selection of things for breakfast. The coffee was awful, the bed fell apart
the hotel was very clean, 5 min walking distance from the center, dogs are also welcome the hotel staff was extremely rude and non helpful
Availability of parking, convenience to the sights of Ravenna, numerous restaurants nearby, excellent included breakfast While not a problem for us, the shower would have been a problem for a large individual because of a very narrow entrance.
Courteous and helpful service. The promised internet connection did not work in our first room but in compensation we were upgraded in our second room. No, we recommend this hotel without reservation.
Excellent service, convenient parking, great location.
Staff and management very helpful and p0lite.Directed us to very good local restuarant.Very conveniently placed for all historic sites.
Front desk staff was very helpful, breakfast was wonderful, room was clean and quiet. Location was perfect. Terrace was nice but could use some patio furniture.
The staff were very friendly and helpful with information. Great recommendation for dinner. Good solid breakfast. Only pitfall for me was the uncomfortable bed. Companion in othe room didn't have the same problem.