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cleanliness and helpful staff good food the single rooms were rather small and far to hot
I have stayed at this Hotel a few times over the last 10 years and hve always found them to be excellent and the hotel very comfortable... I would not hesitate to recommend this hotel. I am visiting family just near and so only really have breakfast as a rule.
The room was warm, cosy & spotless. The breakfast included in the cost was excellent with a good variety to choose from. We also had an evening meal in the restaurant which we could not fault. We would recommend the Half Moon to all our family & friends Absolutely nothing.
Everything good, but food was exceptional, generous portions, excellent choice and well cooked. Very good VFM! Owner not too up on IT - would recommend phoning for confirmations or any special needs. He doesn't check his PC much.
Friendly staff and comfortable room Duvet too heavy and warm
We were given a superb "family" room
not there long enough
As always at the Half Moon a warm welcome, helpful staff and an excellent cooked breakfast.
Good homely comfort, lovely room, nice food and very friendly staff No
Friendly service and welcoming atmosphere
Nothing it is like Faulty Towers Fire Alarm Went off seven times in two nights, Pitch & putt does not exsist, lifts do not work, tut tuts not licensed. very noisy late at night.
Reasonable accomodation, nice location, good food. the condition of the shower room needed some maintainence, tatty paintwork, shower tray needed resealing etc.
freindly staff no
staff and the amazin view of the hotal 1 of a kind beautful dvd didnt work reported but was not fixed
Exellent meal in Bollywood Bar Shower water cool.
It was very clean and the staff were nice and friendly The door would'nt lock on the first night and we had to put a chair against it, we had to wait until the maintainance came to fix it the following morning so we missed breakfast as well so that ruined our stay a bit.
restarant food was very good and the hotel was decorated to a good standard. the small shower room could have been cleaner and maintained better.
noise and room was to hot
lovely polite staff small towels
we were a party of 4 and had 2 rooms a family room which exceeded our expectations in every way comfortable, spacious, clean, with loads of added extras. The other room was a disabled room which was one of the best my parents had stayed in for ease with a wheelchair. We did use the restaurant and three people ordered steak which we later discovered we all thought was very tough.with hindsight we ought to have said at the time.
location was good not far from the town, plus if no car 6A bus comes to the park. no air con, no sound proofing to adjoining rooms, you could hear everything that was said next door. We found it to be noisy at night.
We went for my birthday and stayed in the disabled ground floor room,it was lovely mint clean bathroom,ducks outside the room car parked in front of two patio doors ,comfy beds ,I didnt want to leave I have no complaints as the service room and staff were all fist class
The staff were very friendly and helpful.The whole complex is very nice and peaceful
the bed rooms were a good size.the bed when sitting in your room you could hear the people in the next room.the walls were not very sound proof.
Room was not very clean, toilet seat was broken and they had no record of our booking through www.booking.com which made us look foolish and made online booking a waste of time
comfortable clean and relaxing. restaurant food is wonderful.
Very nice - clean and comfortable - staff friendly Not much for kids
Very helpful and friendly staff, pleasant surroundings and good value for money.
Very comfy great facilities, nice and quiet. One member of staff at breakfast on Sunday morning was not happy that we came down for breakfast at 9.45 started banging things around so not very happy with us plus another couple.
The Owner Ross and his restaurant manager were fantastic! Have never had such a pleasant experience with someone who has a nothing is too much trouble attitude and going beyond the call of duty. Bar was filled with elderly people playing bingo, hardly had room to sit and couldn't talk when they were calling numbers out.
Friendly atmosphere. Excellant location.
friendliness of general reception & general manager plus more relaxed approach to restaurant hours. breakfast choice slightly restricted but of no real inconvenience other than perhaps to vegetarians.
The rooms looked old and ready for refurbishment.
This was our second stay at the County hotel. We returned because we appreciated the great customer service of the manager and his staff, something very rare these days. We will be returning.
It was ok, wasnt really in the room much, i justed wanted a bed for a couple of nights with no frills The waitress' could have been more cheerful and had to wait for them to come and serve me
very nice staff very clean room big improvement since last time
not a lot late chekin 4pm and early checkout 10 am breakfast was small
The laid back atmosphere of the Hotel itself. Admittedly there were very few guests staying so the hotel was quiet. The only staff I met were the Manager, two waitresses at Breakfast and the Girl who kept the Bar in the evening, all were very efficient. The breakfasts were on the small portion side, no doubt more would be provided if asked for. The mattresses had seen better days and were overdue for renewal.
Friendliness Help And Assistance And We Would Stay There Again Single Bdse
The staff were very friendly and the breakfast was excellent. The room we were in was very small. It was clean but I wouldn't want to stay longer than one night. The bathroom was a bit pokey and I could only find one electric socket which was right next to the door.
nothing was too much trouble for them, my husband is disabled and they did all they could to ensure we had access to our room, and helped by taking bags up etc;
Warm welcome, excellent location on the sea front, nicely appointed room, with on suite. kettle, tea and coffee. absolutely what was required...
Staff (and other guests) were very helpful and chatty, this really made you feel at home. No complaints or suggestions
Good breakfast and friendly staff Very tired room and tatty
Staff very welcoming & friendly. Room very clean. Central but far enough away so not noisy. Not enough parking spaces.
Breakfast. .. The bar didn't open until 1900hrs, We and our friends would have occupied the bar from 1430hrs..............
Reception and hotel staff worked hard the place was clean and tidy, the bar prices were reasonable and friendly staff again. Breakfast was good. Although the breakfast was adequate I thought that the evening meals portions were a little sparce, so much so that as I left the hotel to visit the theatre after the evening meal I had to go for something to eat as I was still hungry.I Will use the hotel again in December without a doubt but only for b&B.
Staff were friendly, room comfortable and food excellent.
Good breakfast Inability of staff to let you know of problems with room prior to taking payment! No hot water from basin - can't be fixed?
perfect hotel as a base for seaside,nature or golf break,great value for money accomodation.
Friendly, helpful staff. Breakfast was excellent value. Rooms are a little dated and tired but kept really clean. Towels and bed linen immaculate. Perhaps needs the decor and furnishings updating
Excellent room big and spacious,good size bathroom,sky sports an additional bonus for sports fans,breakfast o.k. not fantastic,but quick and efficient,good value in very nice location
only stayed 2 nights, but found everything i needed at the hotel.
I had read some reviews before booking and expected to find the hotel somewhat dated. However we had a friendly welcome on arrival and although room was maybe a little dated decor wise, it was clean and comfortable. The bar was excellent with good food and nice staff. The breakfast served in a smart restaurant was first class. All in all a good stay in pleasant surroundings and would definitely stay again.
the swiming pool was good fun and the food was great the owners was very nice the hotel did not take the 50% deposit so was left with a high bill to pay
staff very friendly and knowledgeable about the area
large comfortable room, clean, friendly staff, water included in drinks tray in room, powerful shower very small staircase to 2nd floor, nobody at reception when arrived for 10 mins
Breakfast was not that great. I feel that we had things that had been reheated.. It was very greasy. We did go down for breakfast at 9:30 and were probably the last to eat. However, I expected a good breakfast after seeing the food the evening before. That being said we did have a fantastic weekend.
The room was spacious, the portions in the restaurant were generous. Ther was a lot oif noise in the room above late at night and early in the morning. You could also hear noise form the bar below.
Really good value for money and friendly staff
Friendly and willing staff, excellent food at a sensible price both in the bar and the restaurant. Good breakfast menu. Very disappointed with room, it was small, gloomy and dated although had been renovated according to website - think this must have been 20 years ago!! Didn't think much of the cobwebs behind the door and decorating the lamp shades on the bedside lights. To be fair they were much more obvious in artificial light. Window frames hadn't seen a damp cloth in months and were covered in black spots from flies. Otherwise room was clean, especially bedding and towels. Bathroom window only had net curtain so felt exposed when using in dark with light on.
Lovely comfirtable hotel Receptionist on arrival seemed to be brssed off about something and had no qualms in showing it
fantastic place to relax
Staff were very helpful and friendly.
Very friendly, helpful staff. Enjoyed our stay. Room was above the kitchen. A bit noisy at times.
close proximity to the party we were attending
At Great Yarmouth - we enjoyed our overnight stay, capped off by there excellent restaurant/dinner staff and chef, the meal was first class!!!!!!!!!! As OAP's the stairs were a problem, perhaps in booking format this could be considered
well situated for town. Very reasonably priced and good value for single occupancy, rather than sharing a twin room. No parking available with hotel. had to park down sidestreet
the penthouse had plenty of room and the beds where very nice. nothing
Fantastic the manager sarah I would give 100% and the accommodation the same this is a hotel I will be recommending to every one and I will revisiting thank you everyone from Shaun and Eileen
this apartment was as near to the sea as it could possibly be almost across from the pier for the price we paid I was very pleased the 2 rooms were large and both gave a good view of the sea and promenade the shower in apartment 24 switched from cryogenic to thermo nuclear a random times ,,also if you have any mobility problems there is only a stair lift to the first floor