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Good modern hotel with all the expected facilities. In the centre of Alicante but not near the beach (no problem for us). Close to the old quarter of the city which is worth a visit. Hotel staff a bit abrupt - sometimes verging on rude.
The location was wonderful, the hotel staff was very friendly and the room was great, especially considering the discount.
Clean white sheets, good location. Not a lot of information for around the area. some complimentary bathroom products would of been nice especially as only traveling with hand luggage and being a four star hotel. also hairdryer in room not working, very important for ladies.
comfort and brand new condition
Location.. Breakfast saloon was not ok.
The Hotel overall was nice. The breakfast was poor and not always fully supplied. I'd not like to be there when it was busy
Very friendly staff, fast checkin and check out. good central location no
position and still having smoking rooms! spa and gym unavailable
Rooms very nice Corridor smelled stuffy
excellent location, rooms very tidy and clean. staff was very friendly and helpfull.
Very good location, next to bars, restaurants,and promenade.
Didn´t see much of it. We were out in Alicante and only slept there. Location excellent for partying!
Inter- and intra-city buses and the train station are right there. Close to the water. Lots of places to eat. Ultra small room.
Friendly,helpful staff. No bar for a pre-prandial drink.
Perfect location, both near shopping and the beach. Nice breakfastbuffet Witherspoon excellent coffee and a selection of fresh fruit. Thin walls, flums also wish for better knowledge of English among some of the staff.
The location is fantastic. No facilites to make a hot drink in room.
Good value for money, good location. The second room I got was an ok size. I asked for a non-smoking room in my reservation and at chack-in but was given one that smelled strongly of smoke and had an ashtray. This was still classified as a non-smoking room. I got to move to a larger room that was non-smoking on the evening of the second day. Breakfast buffet was quite sparse.
I liked everything. Handy, sober and clean, very confortable, much choice for breakfast including fresh foods, excellent quality/price value. Exactly what I look for in a hotel. There was nothing I did not like. Below you asked if I agree with the comments of other users. I do not agree with some of their comments. Lowering the mark because there is no tee or coffee in the room seems pathetic to me in comparison with the high overall standards.
The fact that the hotel was very centrally located and close to the airport bus stop.
English: It was neccesary to use the air conditioning in the room. I could choose between a smaller outside room and a room facing the yard.
the help we received from reception when we enquired about places we were wanting to visit. that we couldn't make a cup of tea or coffee in the room when we could have done with one.
Central location We'd just left a 3 star hotel which was brilliant, so this was a shock to see so many differences here. No air conditioning, no power points available (except for shaver in bathroom) to even recharge mobile phone, wall paper thin, beds uncomfortable with thick plastic covers, tiny tv that only worked sometimes, decor/furnishings dull, uninvited guests in our room (killed one in the bathroom), so we were promptly moved to another room. Some advice...3 star rated hotels in Spain can vary a great deal, so do your homework.
There was no air conditioning and I could here the man next door snoring all night. Once tax was added, one night in a single bed (double room - but two single beds with table in between) cost 50 Euros. In my opinion not worth the money.
friendliness of staff lack of tea/coffee making facilities in bedroom
Good location and a rather good price. A rather basic hotel. Typical three star. You don't get anything extra, just the bed and a bathroom. Nothing is bad but nothing is better than average either. You get a reasonable good hotel with clean rooms at a low price. Personally I prefer 4 star and up. This was the only available hotel when our flight was cancelled and we had to stay another 3 nights.
The bathroom full size My money of 1,000 Euros was stolen by the hotel employee with her duplicate ley right from the safe deposit box in my room at the first 2 days of my stay. The manager Christina did not apologized, the reception staff made fun of this, the receptionist lied while interpreting to the policemen in my room. Obviously she stole the money herself. I had to write an official statement at the police station. Very humiliating experience. Never offered a insurance for the stolen money, shame. I moved out to the 2 star hotel nextdoors.
the stuff were helpful. it is right at the centre.
the location to city center but not noisey, and the hotel staff were very friendly. n/a
Located uptown, away from busy tourist aea.
its location no
Very very nice and warm staff, Hotel Leuka would be my next choice in the future.
Good location and very good staff
There was no smell of old smoke in the room which is something extraordinary in Spain Just a small detail. After cleaning on the 2nd day, found the few small items (eyepencil, mascara, lipbalsam I had left on the bed) thrown in pile on the table.
Very friendly staff. Good location. Nice Caféteria on 1 floor. The room's really need some "refresh".... Very poor many things, even the bathroom.
Hotel staff were friendly and efficient. Parking adjacent to hotel was ideal and handled very well by receptionists.
This hotel is centrally located and competitively priced in comparison to similar hotels. Complete lack of customer care, ignorance of basic health and safety considerations,a management who will not make themselves available to deal with customer complaints,hotel staff who are openly hostile and completely unhelpful to guests.
The hotel was at a really good location in the heart of Alicante. It fulfilled everything that I expected, the room I got was big and with two beds although I only paid for a single room. The staff is really nice! Were ready to help with everything that i asked for. I will definetly go there again if I go back to Alicante one day. I would have like to have a balcony. And the cleaning ladies always came at noon, when I was asleep and never came back during the day.
Clean tidy value for money and central location. Second time here!
The hotel was in a good central location. Room was a little noisy as it was street facing.
very centrally located and the staff were very kind and helpful my hotel room was very small
The location was perfect. The service was also fine. People try to do their best. It was very noisy in the night because there is a bar nearby and the local people are celebrating the whole night, all the nights :)
Modest room in the city centre, 24h convenience stores nearby. The receptionist had us sign some lengthy data security agreement written in Spanish “for our own good”. He was yelling at us for two minutes, aggressively urging me to sign, while we were trying to read through the fine print first. Eventually, I signed with “I don’t speak Spanish,” which he apparently didn’t notice. He calmed down immediately and was quite friendly for the rest of our stay.
The staff were incredibly friendly, the room cleaned every day despite the sand and mess we made from the beach, and every service the hotel had promised to provide was provided. At the end of our stay they even made place in the lobby for our many bags, so that we could continue exploring Alicante despite having to check out earlier. A great hotel for its price. Nobody spoke English there (but we had a native Spanish speaker with us) Cold water on the last 2 days (but they were renovating and it was very hot weather!!)
I was quite impressed with the accommodation. The room was spotless and fresh clean bedding and towels were provided and replaced daily. The reception area and the restaurant (which I used regularly) were light and airy and the hostel had a very positive overall feel. I feel it should be ranked a 3* hotel, rather than a hostel! It was excellent value for money - both the accommodation and the restaurant, and it's well located, with lots of small bars, cafes and restaurants nearby. Tip: catch the airport bus (€2.60) and get off at Plaza Luceros, which is a 5-min walk to hostel (head for Mercado Central) as the street the hostel is on is just behind it. Airport bus took 20mins and, on the way back, just 11mins! (during the morning rush hour!) It could get a little noisy at night and, although I hesitate to say it, the reception staff weren't the friendliest, although they warmed up a little - maybe that's because I stayed 4 nights and they got used to me!
The staff were helpful and the location central. There is a cafe as part of the hotel which also serves food. The bus stop for the airport is 50 yards or so from the hostal. Given the price, 25 euro, I can't have much to complain about and harboured no illusions of palm trees, pools and gyms. Soundproofing isn't the best so you do get to share the joys and traumas of neighbours arrivals/departures etc. If you are looking for scenic views and a bit of pampering I would advise going somewhat more upmarket.
Excellent location, within walking distance to the RENFE station, to the beach/marina etc. Abundance of shops and cafes nearby. The cafeteria downstairs offers good food at reasonable prices. The room smells of smoke although it is supposed to be a non-smoking room. But it's a very common problem in Spain anyway, as many guests will simply open the window and smoke in the room, hence it's not the hotel's fault.
There is no wifi and a lot of noise during the night.
nothing size and condition of the bathroom ceiling fan loose and in very bad condition, door to balcony in a very bad state
24hours reception The receptionist tried to give as 2-bed room with a suplementary bed instead of 3-bed room which we had payed!!! We protested and got the "normal" 3-bed room... but what do you think of such a behaviour?
Good location, friendly staff, nice bar and restaurant
we have stayed at the goya hotel twice now ,and we have recommended it to our friends,which have used the hotel since then and they have the same opinions as us,to find somewhere to stay for value for money and the cleandliness etc of the hotel is excellent.
The hotel staff was very polite and helpfull. Jesus, Jesus J and Juan: thank you ! Extremely noisy hotel, but ear plugs can fix this problem during the night.
everything ,the food, the staff, cleandliness of the hotel.we have stayed at the goya hotel four times now and will be staying again .
Very helpful staff, good breakfast. ~10 mins walk to the centre of town but very convienient for the tram (to beach). Quietish location.
The location was the best... close to the bus stop for the airport and to the city centre That it costs 4 euros for an hour to use the internet which is only situated in the foyer of the hotel........ they should have wi-fi....keep up with other hotels that supply this
the good english speaking reception girl from norway little noiusey
Clean room, friendly staff and central location
The staff were very friendly and helpful. They provided us with a map and marked all the areas of interest for us. The otel is in a brilliant location - 5 mins walk to shopping, restaurants, bars and beach.
central position; friendly staff
The friendly cleaners. The balcony and view. The room. Solar heated water! Strange men in reception one night using laptop and there was no one at reception desk for 5 minutes, so I had to wait to get in. . No visible fire detectors/alarms.
nothing size of the room was very tiny,small bathroom,the price paid for the Hotel room was overpriced,
Fantastic location. Close to everywhere in the city. Nice and helpful staff. Very noisy in the night. Street traffic, people comming back from parties etc...
Decent hotel in good location. I was lucky enough to get a room with a balcony on the corner of the building - the view was cool. All in all I can recommend this place. Oh, one more thing - they have a beer vending machine in the lobby !
Lovely room, spacious and lots of light Busy area of town
Very friendly and polite hotel staff (and they can also help you greatly for knowing around city), great location, nice rooms, comfortable. Excellent value for money!
its central posistion