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Cleanliness, effective shuttle service to airport, restaurant and bar, excellent breakfast buffet, outdoor heated swimming pool, friendly staff N.A.
location, very close to the airport. had shuttle service as early as 5:00 a.m. it is difficult to figure out how to enter the place as it is completely fenced in.
Clean and somewhat modern. Restaurant is not very good, service is terrible. Definitely go next door to the Pullman, it's way better. Rooms are very very tiny and super basic.
Very quiet. Clean. Nice staff. Cute small hotel in a pretty area not too far from Marseille. Lovely pool area. Feels like home. Bed a little bit too soft for me, but that is personal. Also there were no croissant for breakfast which I found was missing.
Very efficiently run and very clean, very helpful.
Secure monitored parking. Nothing else! Way overpriced! Reception not very friendly. Spartan room. Much like mas des ecureils this is popular with businessmen who get their room paid for by their employer. Room 1 a non-smoking room was deemed an upgrade (what a joke). The door rubbed against the carpeting when opened and at 3am you could smell the chimney smoke from the owner's dying fireplace. Smokers also congregate below your window. Owners have an arrogant aloof attitude.
Helpfulness of the owner - really made us feel as if we were his friends Bit difficult to get to - intructions aboout getting there by public transport need to be clearer
The hotel was spotless, very nice and the staff could not have been more helpful if they had tried.
We really reluxed during the stay. This hotel was like home. The host and hostess were very kind enough to book the dinner outside hotel. The location was very good for exploring Provence. The room was very clean. Nothing really. The breakfast was not impressive, but it is a French custome, I think.
The Freindly staff and information given to me regarding hard to find little known spots
Reasonable price, breakfast - more than typical french one. No tea making machine, not easy to find, hard to get out. One wouldnt manage to see Marseille without a car.
Great services and friendly staff. In locating hotel, GPS would be helpful as it is in the "suburbs" of Marseilles.
Nice location and helpful host. The bed was uncomfortable.
Nice, friendly service and a free shuttle to the airport.
great breakfast, nice setting, fun bar, lovely staff.
Lovely room. Courteous staff. Very good restaurant. No
Breakfast, clean rooms, convenient, location near airport, public space.
For the price and location it was exactly what we wanted and did meet our expectations. The room was very small but clean. The location at the airport was excellent. The shuttle bus was on time and provided very good service. A wake up call system would have been nice since we had a very early flight to Amsterdam. There are no phones in the room.
The shuttle service was easy and efficient, the room clean, the bed comfortable, and breakfast was good! The hotel is perfect if you need to stay close to the airport.
staff are really helpful and friendly.breakfast was perfect.location is perfect.there is a airport transfer so this is very good.thank you very much. no
The swimming pool was a good size and pleasant to swim in and sit near - a really good facility if, like me, you reach the airport then just want to stay put till your flight in the morning. It was also easy to use the navette to and from the terminal. Some decor probably needing a bit of a facelift, e.g. carpets, but in fact there were some tradesmen doing some renovation there.
Quick check-in after a long flight. No hassle. Good breakfast.
The towels were old dirty and torn. The sheets did not cover the bed
Proximity to the company for which I was working. Friendly staff. The room smelled of smoke.
The close accessibility and proximity to the airport and the free shuttle service. Besides the restaurant food was excellent and reasonable in price.
Convenience to airport terminal and car hire (1 minute by car). Very efficient free courtesy bus from airport terminal (came within 2-3 minutes after calling from free terminal phone). 24 hour clean swimming pool (towels provided)/ poolside area. Nice, quiet clientele. Definitely recommended- our holiday started with this hotel stay instead of later on as you don't feel you're at an airport hotel. Breakfast (though reasonable selection) a bit pricey- 11 Euros per person. Best to book room online as difference for us was 40 Euros when we booked our last night at the desk as we liked the hotel so much (but of course you can never fully tell if you like the hotel until you get there initially)
Room too noisy (outside noise)! Also - someone kept going back and forth on clicking high heels on the hard floor just above us - till late at night !! Very disturbing !
Very close to the airport and the parking for the Ryanair terminal MP2, which is quite separate from the main terminal. It was good to have extra pillows available. Would have liked kettle in the room to make a cup of coffee as we had an early morning checkout
Very friendly and helpful staff, very high standard and spacious room, furnishing, "supplies" (bathrobes, slippers, soaps, shampoos, etc.) lighting much above average, excellent variety of TV channels, very comfortable and large bed. Air quality in the room - too little fresh air in the A/C circulation
Very good hotel, close to the airport. I received an upgrade on the arrival which was very nice. Comfortable, spacious room, good internet. Nice restaurant and very good breakfast. The service was very good and super friendly. Free shuttle to and from the airport The restaurant and breakfast were a bit expensive, but the food was good
The room was awesome! Sauna did not work properly, pool was closed on a nice day.
The personnel, welcoming, friendly and professional. The furniture, old and used, the carpet dotted, the bathroom outdated. Does not correspond to a 4-star hotel.
Room, bed was very good
helpful staff , clean rooms
I am writing because the employees at the front desk were consistantly helpful, professional in every way. When I had to leave at 4:30 AM for the airport the staff were wonderful, drove me to the airport, and helped load the bags onto a cart, paid the coin for the cart I did not have, generously in his spirit. It was a truely wonderful experience when things need to go well. Yes, the restraunt was fair at best. The staff were not attentive, and the food was barely satisfactory. I had filet of beef 2 times there, it was tuff, and I had to ask to have it cooked a little more, and it came back well done, I had asked for medium rare. The bar tender as I only observered her caring for someone at a different table seemed friendly and present, while the server I had an officious attitude.
Its proximity to Marseilles Airport, courtesy of personnel and excellent restaurant including first class buffet breakfast
The entire staff there was very helpful, and all spoke English. Great breakfast, and decent sized rooms.
the remodeled design was very contemporary and beautifully appointed. the pool is incredible, and there is a gym, with a suana and steam room! the dining room was also excellent. we even got upgraded upon arrival which was a very nice touch! they still have some rooms that have not been remodeled and are still in the "provence" style which absolutely shocks you after being in the lobby and hallways which are all contemporary. however, we mentioned to the staff, and they immediately switched us to a contemporary room.
Free shuttle service from airport to hotel and vice versa, but also to my business location.
service staff is excellent the room are not equipped with hair dryer,hot kettle etc.
Reception staff very good. The price is keen. Proximity to the airport. Free wifi. It's a challenge to get to (if you're coming from the airport drive one junction down to Eurocopter - turn round and come back the other way). The room is poky but if you simply intend it to be a place to sleep it's fine.
ok breakfast Very small room
OK.The beds was quite good.Moore like a motel. Have only a expensive taxi to offer early in the morning
Very pleasant staff. Dinner was excellent noise from the stairway and doors
Excellent breakfast and we enjoyed an evening meal too. Food was fresh, well prepared and good value for money. Room rather small but okay for a short stay. Had some difficulty with the swipe card to open the door to our room but staff attended to problem promptly.
Staff was super friendly, great great breakfast. room was clean but there was strong musty smell. Great location near aeroport. Hotel has a cool bar area.
Friendly staff Walls too thin!
Staff very helpful - took me to train station.
quiet restaurant shut
helpful staff poor, simple standard. very bad isolated room (nr 17), you hear neighbours talking, unconfortable bed and pillow (one long pillow for 2 persons). probably there are rooms with different standard when I look to the rating
Quite clean Small room and extremely small bathroom
Room was quite-liked breakfast in the garden-liked the ability to park close to the room -liked coean linens + towels daily Room was small room 17
Very off beaten track. Very tranquil, beautiful area, accommodations were very clean and had internet access. very difficult to find. Breakfast a little disappointing for the money.
Average quality budget hotel. Good location on our tour of Europe, only stayed one night. Free parking. No lift
I like silent and nature there, nice gate. Good beds Toaletes are small. No aircondition
Old and very cheap furniture. It does not look like the pictures. Rooms are very hot during the night in August, no air conditioning, the ceiling fan is largely insufficient, I could hardly sleep. Noisy neigbours in the morning. I could count one guest only besides ourselves. Quite cheap.
Located in an interesting place (in a good way) - you get to drive through a very narrow streets on the hill and see old walls. Very friendly owner. Internet in the rooms (ethernet over power) - ask the receptionist for the adapter.
The blanket on the pull-out bed was dirty!
Hotel was close to the airport. The shuttle service was very helpful. The staff helped us in English with driving directions to the airport.
restaurant staff were very slow. Manager needed to assist them in order to get served
very smart and clean staff pleasent and helpful
the welcome kettle with coffee and tea. However some biscuits would have been appreciated we were there only for 1 night
big rooms, friendly staff no elevator, unusual for a 3 star
Location for an early flight in the morning
Convenience to the airport The woman who was working at the front desk was very curt and made little effort to be helpful with explaining how to return our rental car to the airport and then get the hotel shuttle back to the hotel. In all of our recent trip to France she was the only person who stood out as un helpful.
very cramped toilet
The restaurant staff were very good - friendly and attentive. The quality of food in the restaurant was also good for this type of hotel. The pool was clean, well located and of a good size. The shuttle bus service was terrible! On arrival at the airport, we called the hotel 3 times before the bus arrived - we ended up waiting 1.5 hours for the bus and got no apology. We booked this hotel specifically for proximity to the airport only to find out at check in that the bus didn't go to the airport the following morning early enough for us to make the flight -we had to pay 30€ in a taxi.
The reception staff were always very helpful Supervision of the room cleaning staff needs to be improved. It is a great pity that the the rooftop restaurant remains closed to hotel guests. The groundfloor restaurant does not have any atmosphere (or view).
Staff are excellent, extremely helpful and friendly. Good location. Parking isn't free, took a while for one of our rooms to be ready at check in.
Inexpensive, not too far out of Marseille, near a wonderful farmer's market on weekend mornings and an excellent wood-fired pizza restaurant! Internet connection free buy annoying disconnects and ads every 15 mins. Fine for checking email though.
the matres and blankets feel sweaty. Please buy more natural fabric
Helpful and kind staff, good position to visit the surrounding areas, seaside etc. Clean and tidy room. Free public parking in the area
position of hotel on market square ideal for our requirements
family visit everything was OK
clean central everything worked in the room
Nice town No parking Late arrival, only French speaking night personnel.
Very nice and clean hotel, staff was also very smiling and helpful. Large rooms for family. Situated very central in Aubagne, bus and train at 2 min.
The lunch and dinner were very good, and very good value for money: the waiter was most obliging, choice varied and well cooked - we chose salmon and pork, plus salad landaise for lunch. The portions were generous and well balanced. Furniture needs to be updated. However, renovation was clearly underway. cf. point 2 above, the hotel is best suited for access to the congress centre and les Paluds light industrial zone.
Free Wi-Fi in the room. Only on the first day we had fresh breakfast, second day bread was hard and seemed to be from the day before.
Excellent restaurant Small rooms
The room and bathroom was clean The location was in an industrial estate and there are no restuarants around for dinner and you cannot walk safely out at night. Very disappointed. Pool area was very average.
The nice swimming pool, the flexibility to addapt the menu for our little children The airconditioning was not sufficient and the garden is a mess
Easy access for a one night accomodation on the road of the French riviera. Quietness Smoking smell in the room
Hotel new or just rennovated. it fits the purpose and with a good ration quality/price it was a bit chilly in the room. An extra blanket was recommended.The lights in the corridor didn't work. Few little details which may give a better impression of the hotel. Generally speaking still quite good
Personel was very friendly and helpfull. Perfect parking abilitys. Asked for smoking room...all rooms were non-smoking. French kitchen is very poor, but that counts for the whole country.. KFC taste 100x better. Roomprices could drop a few €, € 50.00 a night would be a better price.
The fresh air and closeness of restaurant facility Just that one of the staff was very helpful and speaks English rather well. And great service too.
We could not get booked in until 06:10 in the morning, we rang a few times to get directions but at no stage did anyone inform us that we required a six digit code to check in automatically. As above
the meal at night information about the shuttle did not reach us in time, nor was the price mentioned
The directions for the hotel were hard to follow
Location, directions and secure car park Rooms need updating. Sink very stained
small but competent staff tired rundown facility
close to the airport
The hotel was to far away from Aix and Marsielle. There was no other way to transport than taxi, and that was very expensive.
We slept well. Yes, plenty. The bedroom was shabby and in need of refurbishment. The bathroom was very shabby - peeling paint, no plug in washbasin,an open hole in bathroom wall. It was generally depressing and third-rate. The public areas too were dismal. Generally a very poor hotel.
Location to the airport The room had a very bad odor and we had to sleep with the windows open just to get rid of the odor. The carpets were full of holes and stains and you could feel the box springs in the mattress. The pillows were flat and smelly.
The extreme helpfulness of the staff and suitable meals My navigator could not find it
Protected car park. Very friendly staff. The free wifi The position of the hotel. The breakfast must be included in the price
Convenient locaton from airport on route to Aix en Provence No
new hotel, clean, nice terrace for breakfast, elevator, guaranted parking not enough choice for healthy breakfast, quite small room, no balcony
very convenient. good location. very clean.
Staff was helpful, room was clean and comfortable Breakfast was overpriced
Wirless internet was excellent. room was missing vital services like water pot, refregrator.......etc
the price the location
Quiet at nighttime. Nice terrace for breakfast or other use. Wifi did not work 100%: browsing web was fine, but not possible to send/receive email. I tried a number of 'tricks' (such as tunneling thru VPN) but without luck.Breakfast was fairly basic.
Wifi in the room worked flawlessly. Nice breakfast in the morning served until 10:30. Room darkening curtain. Window that opened entirely (a rarity these days). Large parking in front of hotel. Friendliness and service of the desk staff. Extra pillows in closet. The use of duvet on the bed rather than standard sheet and blankets provides no adjustment for the temperature: it's and all or nothing situation; either you are too cold and you sweats. Fortunately we could open the window and it was somewhat cool outside. Also it is not easy to find, even with Mapquest directions; more strategically placed signs would help.
service and safe parking
Close to Aix and Marseille Staff seemed bothered to help. Rooms small and lacking charm.
the room was spacious enough with a small kitchinette and fridge unfortunatley the fridge and kitchinette where not working, ithink these would add more usefull nes to the room and should be swiched on / wired up. the decor was modern with a very comfortable double bed, the bathroom was small but very functional and came with free toiliteries. self catering appliances not installed and working. i could have used the fridge
easy access, free and good wifi connection, good quality/price ratio fro dinner the room lacked a chair and usage of the working desk was uncomfortable
We didn't stay long enough because it was in the wrong location for us from where it was advertised.
the rooms looked very new and clean the breakfast wasn't too good
Small room but comfortable, clean and functional, 11am checkout but they slowed us to extend to midday Not the most glamorous location but very convenient
very helpfull and friendly staff rooms very small. So-called airconditioning not working.
the strategic location (easy access to Marseille, Cassis and Aix en Provence) I'ts not that easy to find the hotel ; rooms are rather small
Nice apartments in nature. the wall was not acoustic proof. some problems with noise of neighbors
comfort location . family hotel , comfort rooms , a nice good kitchen. no.
They were great and very helpful Need to put in a pool,
A super apartment! Very clean. Good equiped. Lovely view. Nice staff. They even helped us to find another hotel after we came back and they were fully booked. Very helpfull. Also when we booked, I phoned how to drive to the hotel; Easy to find after they gave us a description. Supermarket not that far (2 km). If you stay just a few days, better take some washingpowder because you only get 2 towels. But you have your own washingmachine. We had neighbours ( I think they were 3) who woke up at 6 in the morning because they had to work. And so did we because it was noisy. But we were on holiday. When they came back in the evening it was very noisy again. One night I still heard them at 4! The apartment is super but you hear a lot.
Excellent room, clean and tidy with good access and parking.
Very calm location overlooking mountains. The rooms were very clean and equipped with airconditioning. Beaches are just half hour drive away. We had a very pleasant stay here! I will recommend this residence to anyone. Less facilities to entertain children. It would have been much more enjoyable if there was a pool or a play area.
Spacious and clean room, very nice and quiet environment, within only a half hour drive of sea and an hour of many destinations as for instance Arles, Avignon, ... Bed and bath were a bit too short for me (I am 1.90m, however)
Very good service and delightful location, we found the Hotel suited us perfectly for our three days there and would return without hesitation. Staff were very helpful indeed.
wonderful house worth a longer stay (stayed only 1 night enroute)
the room was very well equipped. You have anything you need.
Very quiet. Shower gels/soaps provided. Room was dirty and smelled awful (like cigarettes and dog). No staff on weekend was inconvenient. They provided a taxi phone number for my early morning flight departure....but the taxi company never answered after several attempts (I had to walk to the airport so not to miss my flight).
Clean, well mantained, good space. The hotel could not be found by the GPS, it was late night and the hotel has no reception that we could reach.
Quite modern If I would not call the hotel for knowing about availability of shuttle or not, I would have been sleeping inder the stars because the hotel staff did not tell me that if you get there after 7 pm you cannot enter the hotel unless you know a complicated procedure. They could have check with booking about my tel number but they did not. No one knows where the hotel is. Cheap but really no service back so I would not recommend it
Room was clean and tidy. Seemed very new. Near TGV railway station. Very poor location. Absolutely no facilities for later arriver. We felt stranded in the middle of an semi-industrila nowhere
Very pleasant staff and good breakfast. Handy location to Marseille airport.