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Enjoyable stay in this comfortable, clean, charming hotel. Staff friendly and breakfast had quite a bit of choice. Rather expensive and extras such as spa and breakfast also expensive.
Very friendly and helpfull staff. It is an excentric hotel with a lot of stairs, a special and nice room decoration, very clean as well. It is situated in the middle of beautiful Laguardia.
The staff were extremely helpful and friendly
Lovely setting, quiet, relaxing. Would certainly stay here again. Restaurant was a major disappointment - considering the wealth of farm lands in the area, we were perplexed by the lack of fresh foods on the menu. Everything seemed to be canned or pre-prepared.
The surroundings were beautiful and offered lots of possibilities for hiking. The personnel was very friendly and did their best to make the visitors content. The service was very good. We stayed for five nights and it would have been nice to have some variety on the breakfast. For those who do not speak Spanish an English menu would be nice.
the country side it was hard to check out of the hotel early, no one was available
Location The cold atmosphere , the smell inside and the food was horrible
The building was very interesting and the staff were most pleasant and helpful.The location was beautiful and we much enjoyed our stay.
Dinner and breakfast buffet is good. Very peaceful location. You pay for a SPA resort, but you only get a room. They charge like 25 euro for 20 mins' staying in the pool.. Staff does not speak any English or French. You hear the noise from the technical installation of the spa in the bedrooms.
Clean. Very modern. A very long way from the parking to the room. Not live enough.
location. quite close to French border Over priced at €112 for the room
Excellent breakfasts, well presented.
Staff were responsive to requests. Good simple meal for overnite stay. Room had to be changed but was done without any fuss.
Staff friendly and helpful, able to communicate in English, much better than we could in Spanish. Restaurant staff very friendly and helpful. Rooms clean and adequate. Liked having a balcony to sit on. Great views. Elevator up 2 sets of stairs and did not work the day we left.
It was in a convenient location for the mountains. Breakfast was good. There was no information in the rooms about what services were available. We arrived at 2.30pm and the restaurant didn't open until 9.00pm.
The staff were excellent. The size of the room and that it had a balcony The pool not in use, Substandard breakfast. Had to ask for items. Room Decoration tired.
Nice location with lovely views from our balcony. Receptionst very friendly and spoke good english. No menu in english.
We loved the views, the rooms, the amazing food, the remote and beautiful location, the friendly staff. We enjoyed every minute- Excellent! Ring ahead to get directions.
A wonderful place to chill out for a weekend in the middle of the Basque countryside. Kuko and Sabrina are attentive and interesting hosts and the cooking is fabulous! The house is beautifully and quirkily decorated and there are lots of interesting pieces of art and craft to look at and books and magazines to consult. It's also within easy distance of the coast and the mountains and cities such as Pamplona and San Sebastian, ideal if you prefer a quieter base.